Dr. James Nigro, MD

Jim is absolutely a stand-up guy & a great doctor. His administrative staff - not in the least bit. Not only was I wrongfully charged for a deductible that does NOT exist, but apparently verifying insurance means misinterpreting information and ripping off the patient. After multiple talks with my insurance, I was reassured each time that I was covered at 100%. Each person I talked to at the front desk & in billing not only told me the opposite, but attested that my insurance was verified which based on my insurance was done incorrectly. Now, not only do I have to wait until a claim is processed from my visit for my refund, but I also have to believe I actually will be refunded the money paid for a scammed deductible after my insurance pays 100% for my visit. As much as I liked Jim as a doctor, I will NOT return for a visit as his administrative staff is apparently doing something wrong.

Had an appointment for our son a few weeks ago for what appeared to be eczema. We received a prescription for some cream and everything cleared up nicely. Twelve days later we received a call saying he tested positive for staph and needed a 10 day course of antibiotics. This is the start of my negative review. If there were a serious infection why were we only contacted nearly 2 weeks later. As his skin cleared up and he was showing no signs if illness I called back the next day asking if he actually needed antibiotics as they wreak havoc on a toddler. I was told we could come back in for a follow up appointment which was scheduled for yet another week later. At the follow up appointment we were told only to keep using moisturizer, put steroid cream on if he has another breakout, and call them if he has an open wound so they could test for staph again since "half of us have staph on our skin all the time". WHY did I just spend my afternoon and a co-pay for something that shou