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Dr. James Poupalos, DO

Dr. James Poupalos, DO

Family Medicine*

Dr. James Poupalos, DO is a family medicine physician in Buffalo, NY. He is affiliated with medical facilities Buffalo General Medical Center and Sisters of Charity Hospital.

4.9 Star Rating
Based on 83 reviews 4.9 Star Rating (83 reviews)

Practice

325 Essjay Rd Buffalo, NY 14221
Patient Favorite Award

Dr. Poupalos is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Poupalos' Reviews

Likelihood to recommend Dr. Poupalos

4.9
83 ratings, 74 with a written review
5 star
95%
95%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

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Caring, kind and understanding
Dr. Poupalos always takes his time with me. He is willing to have a discussion with me about my health. Celebrates my successes with my health journey and encourages me when I have had a setback. He never makes me feel like an issue I discuss isn't important.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 14, 2025
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Awesome Doctor!
Dr Poupalos has been my doctor for over 2 yrs. I outgrew my pediatrician and was really nervous starting over with a new doctor. At my first visit I knew right away he was going to be a good doctor by the way he spoke to me, the time he spent with me and how he was understanding and seemed to care about my needs. Still my doctor of course! If you are looking for a new primary, Dr Poupalos is a great choice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ryan Gerow – Jan 13, 2025
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Very knowledgeable, caring primary, would recommen
No wait time , great staff.Very caring and knowledgeable, no rush and warm personality. Would recommend to allRate 5 out of 5
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 13, 2024
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Excellent
Dr. Poupalos is a very caring, knowledgeable physician. He is on time. Answers all your questions and I never feel rushed. Highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2024
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Excellent
Very informative. The staff was very friendly. Almost no waiting time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bhaskar Chatrath – Nov 22, 2024
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Wonderful Provider
Dr. Poupalos always listens, pays attention to what I say, makes eye contact and ask the right questions regarding the conditions that brought me to his clinic. Very respectful of his patients. Great bedside manners.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle Gaskin – Nov 01, 2024
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Dr Poupalos is great
Dr. Poupalos is caring and very helpful. He is also very knowledgeable and listens to my concerns. Highly recommended
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 15, 2024
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Very friendly and knowledgeable
I felt as if I had known him forever even though this was my first appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 07, 2024
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Great Doctor
Dr. Poupalos is very caring and a great doctor especially in Buffalo. I never feel rushed and he always taking care of what I need. I had to change PCP and I’m glad I did because Dr. Poupalos really cares!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacquie – Oct 04, 2024
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He looks holistically at patterns as they relate to other possible physical/medical issues, not as isolated conditions. He listens patiently and allows you to make decisions based on information and options he offers.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth – Sep 30, 2024
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Likable and easy to talk to
Dr P. Is very easy to talk to and always listens to what I have to say. He makes me feel very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 07, 2024
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Dr Poupalos is very personable as well as thorough. He listens to your concerns and is genuinely caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Theresa – Jul 22, 2024
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Excellent Time Management
Dr Poupalos is on time and spends appropriate time with his patients. He has always addressed my concern's in regards to my desire to minimize pharmaceuticals.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hilton – Jul 13, 2024
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Very attentive with a great ability to put you at ease. Makes you feel that he’s in total control of your situation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Schnell – Jun 27, 2024
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Great bedside manner
Dr P is easy to talk to and is incredibly laid back (in a good way). He is attentive and listens to your issues. With that being said he thinks about what you said and answers in ways that you can understand. I would follow him is he ever leave’s Buffalo Medical
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 07, 2024
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I absolutely love Dr. P…always takes whatever time I need, explains things clearly, super nice, great staff…by far the best MD I’ve ever had!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patty T – May 30, 2024
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Great personable doc
Very personable, non rushed. Takes the time to listen, ask questions, give feedback, find solutions. I really enjoy my visits checking in with him
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 08, 2024
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Friendly Great Listener
Dr. P is amazing. Always on time but when meeting with him it doesn’t seem rushed or inattentive. He listens and ensures he answers your questions. Most importantly he responds on the portal within a day and genuinely cares. Best doctor I had in years!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sterling S – Apr 05, 2024
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Great Dr!
Very friendly and laid back. Makes you feel comfortable. Very thorough and informative when having any issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 14, 2024
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Extremely likely.
He’s always right on time. Is attentive and caring. Best doctor I’ve ever had.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 08, 2024
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About Me

biography

Dr. James Poupalos, DO is a family medicine physician in Buffalo, NY. He is affiliated with medical facilities Buffalo General Medical Center and Sisters of Charity Hospital.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Poupalos is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Buffalo Medical Group PC325 Essjay Rd Buffalo, NY 14221
    1
    Buffalo Medical Group425 Essjay Rd Ste 170 Buffalo, NY 14221
    2

    Affiliated Hospitals

    • Sisters of Charity Hospital

      2157 Main St
      Buffalo, NY 14214
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Buffalo General Medical Center

      100 High St
      Buffalo, NY 14203
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality