background
background
Dr. James Underwood, MD

Dr. James Underwood, MD

Gastroenterology*
30+ years of experience

Dr. James Underwood, MD is a gastroenterologist in Flowood, MS and has over 30 years of experience in the medical field. Dr. Underwood has extensive experience in Pancreatic Disease. He graduated from University of Mississippi School of Medicine in 1994. He is affiliated with medical facilities such as Lackey Memorial Hospital and Merit Health River Oaks. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 119 reviews 4.6 Star Rating (119 reviews)

Practice

2510 Lakeland Dr Flowood, MS 39232
Telehealth available

Make an Appointment

Dr. Underwood is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Underwood specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Underwood's Reviews

Likelihood to recommend Dr. Underwood

4.6
119 ratings, 82 with a written review
5 star
87%
87%
4 star
2%
2%
3 star
0%
0%
2 star
3%
3%
1 star
8%
8%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Telehealth
Dr Underwood and his staff were so nice and friendly. I really appreciate the care they gave
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2025
×Post a ResponseAre you Dr. Underwood?
Years of great care! Dr. Underwood is the best!
Dr. Underwood, GI Associates, their staff and care team are the BEST! They are caring, on time, considerate and efficient. I always feel in safe hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deb Collins – Mar 14, 2025
×Post a ResponseAre you Dr. Underwood?
Dr. Underwood was very professional. I would have,liked,for,someone to explain exactly what 13 mm stricture was and what caused it. He worked me in on a busy day and I appreciate that he did.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Oct 22, 2024
×Post a ResponseAre you Dr. Underwood?
Top Notch
Dr Underwood and his staff are friendly and efficient. My procedure went exactly as planned. He did a great job of explaining the results in a concise and clear manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Long wait times
Helpful
Oct 22, 2024
×Post a ResponseAre you Dr. Underwood?
Excellent results!
Dr. Underwood listened to me and respected me. Everyone was very professional and made me feel comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 20, 2024
×Post a ResponseAre you Dr. Underwood?
I went to Dr Underwood because I was having pain in my stomach. He did a upper scope, when he came to give me the results, he said I didn’t have a ulcer and I asked him why I was hurting so bad he said “ I don’t know” and walked out of the room. I called the next day and spoke with the nurse, she told me that the results came back showing I have severe irritation to the lining of my stomach and told me what medication I needed to take. Underwood didn’t seem to care. My brother was in the room and he felt the same way.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
May 07, 2024
×Post a ResponseAre you Dr. Underwood?
Outstanding
Courteous, helpful, and friendly staff. Colonoscopy prep was a snap. Easiest procedure I've ever had done.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J Walton – Nov 29, 2023
×Post a ResponseAre you Dr. Underwood?
I’ve been a patient of Dr. Underwood for years now. I could not ask for a better physician. He thoroughly discusses all relevant issues involved in treatment and follow-up and has performed numerous procedures with absolutely no complications. He is kind, concerned, and considerate. His very presence inspires my confidence.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 09, 2023
×Post a ResponseAre you Dr. Underwood?
Very caring and knowledgeable. Discussed all he thought could be wrong and ordered tests to look for cause.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 08, 2023
×Post a ResponseAre you Dr. Underwood?
Best GI Doc by a mile
Very smart, takes times, personable, great communicator, cares…..best doctor I’ve been to and I’ve been to many! Takes his responsibility personal. I had a few GI docs in Jackson metro that were smug, and didn’t listen well. Just wanted to tell me what their expert opinion was regardless of how I felt. Jay is opposite. He listens. Period. If you got GI problems, Go see Jay
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2023
×Post a ResponseAre you Dr. Underwood?
Dr. Underwood is just the best. He takes time to explain everything, answer questions. He even took the time to do a telephone consultation. I highly recommend Dr. Underwood.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ted Carter – Dec 20, 2022
×Post a ResponseAre you Dr. Underwood?
Easy Procedure!
I went in for my first colonoscopy, and Dr. Underwood and staff took excellent care of me!! Walked me thru every step of the process and went great!! He talked with me before and after to answer any questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alan R. – Oct 25, 2022
×Post a ResponseAre you Dr. Underwood?
Excellent. His staff was professional, courteous, and promptly checked me in for my visit. Dr. Underwood discussed my initial results with me and patiently answered all questions I had. Great experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 20, 2022
×Post a ResponseAre you Dr. Underwood?
He was excellent. Did a great job..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 10, 2022
×Post a ResponseAre you Dr. Underwood?
Great
No issues at all
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 06, 2022
×Post a ResponseAre you Dr. Underwood?
Colonoscopy procedure
Dr. Underwood and all the staff were excellent. Highly recommended him. Best ,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Conn – Jul 20, 2022
×Post a ResponseAre you Dr. Underwood?
Great Dr
5 year colon scope to prevent surprises for 72 year old!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
HMH – Jul 20, 2022
×Post a ResponseAre you Dr. Underwood?
My experience was exceptional. Dr. Underwood took his time with me. He didn't rush the visit. He explained everything where I had full understanding on my referral, the reason for the appointment , and what he will be doing about finding out what my health issues were.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ella Mosley – Jul 19, 2022
×Post a ResponseAre you Dr. Underwood?
Yes
Dr. Underwood was very professional. All of the staff at Gi Associates in Madison,MS were excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tanya Clanton – Jun 09, 2022
×Post a ResponseAre you Dr. Underwood?
Easy Going
While a colonoscopy likely isn’t an activity most would say they relish, Dr. Underwood and the staff at GI Associates made it easy. Quite frankly, it really wasn’t so bad! The stuff I had to drink for preparation was only 2 10oz bottles - not the big jug they used to require - and a lot of clear liquids of my choosing. Once at the clinic, everyone was really reassuring and helpful. Then I slept through everything that was unpleasant and it was over in a flash! I’m glad don’t have to do this again for a long while, but I doubt I’ll be dreading the next time I have to do this - thanks to Dr. Underwood and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MHR – Jun 08, 2022
×Post a ResponseAre you Dr. Underwood?

Leave a review

How was your experience with Dr. Underwood?

About Me

biography

Dr. James Underwood, MD is a gastroenterologist in Flowood, MS and has over 30 years of experience in the medical field. Dr. Underwood has extensive experience in Pancreatic Disease. He graduated from University of Mississippi School of Medicine...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Vanderbilt University

    Fellowship Hospital, 2000
  • Johns Hopkins

    Residency Hospital, 1997
  • University Of Mississippi School Of Medicine

    Medical School, 1994
  • University Of Mississippi

    Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Underwood is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Office2510 Lakeland Dr Flowood, MS 39232
    1

    Practice

    Office1030 River Oaks Dr Flowood, MS 39232
    2

    Practice

    Specialty Anesthesia LLC1421 N State St Ste 203 Jackson, MS 39202
    3

    Practice

    Gastrointestinal Associates Endoscopy106 Highland Way Ste 101 Madison, MS 39110
    4

    Affiliated Hospitals

    • Mississippi Baptist Medical Center

      1225 N State St
      Jackson, MS 39202
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      83%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    • St Dominic-Jackson Memorial Hospital

      969 Lakeland Dr
      Jackson, MS 39216

      How patients felt about the care they received at this hospital.

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      78%
      Patients said they were given information about recovering at home

      6% lower than the national average

      View all patient feedback
    • Merit Health River Oaks

      1030 River Oaks Dr
      Flowood, MS 39232

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality