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Dr. Jasmine Ramos, MD

Dr. Jasmine Ramos, MD

Pediatrics*
40+ years of experience

Dr. Jasmine Ramos, MD is a pediatrician in Palm Desert, CA and has over 40 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1981. She is affiliated with Eisenhower Medical Center. She is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 33 reviews 2.9 Star Rating (33 reviews)

Practice

73555 San Gorgonio Way Palm Desert, CA 92260
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Ramos specializes in the area of Pediatrics. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Ramos' Reviews

Likelihood to recommend Dr. Ramos

2.9
33 ratings, 10 with a written review
5 star
27%
27%
4 star
12%
12%
3 star
15%
15%
2 star
15%
15%
1 star
30%
30%

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She don't care about autistic kids
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Isabel – Jan 23, 2023
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Dr. Ramos is a wonderful doctor. I took our older daughter to Dr. Ramos her entire childhood and received care and attention that other doctors do not seem to provide any longer. Unfortunately, over the years there has been staff that isn't the most helpful and the hold times are a bit excessive. Despite the office staff, I wouldn't switch providers because of it. When having our second daughter, the only provider I was hoping would be covered by our insurance was Dr. Ramos.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Lisa – Apr 08, 2021
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Dr. Ramos is great. My son has very complex health issues and she has always taken her time with him..she is the reason we have home nursing available to us which has literally saved me from a nervous break down. She always makes sure he has whatever he needs. I see the reviews about the staff, yes they can be a little dry but as long as the Dr. Is great Im happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kelly O'Dowd – May 01, 2020
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I called to make a physical appointment for my daughter but was left on hold for about 10 minutes on 8/13/19 so I hung up, redialed because I thought that they forgot me and then I got a Voice recording that said that they were closed. I Love Dr Ramos. I’ve been going to this office for years because I love dr Ramos sweet personality so I’ve stayed BUT Her off office staff is negligent in answering calls, leaving me on hold too long, cutting me off when I’m speaking, disorganized, not informative and not very warm. They talk so fast that i feel like I’m an inconvenience. This is not the first time this has happened to me with this office staff. Very disappointed again. This is how I would present this office to people.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Aug 14, 2019
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Worst pediatrics office I’ve ever been too. THE most unprofessional staff I’ve ever seen. Front office staff is deplorable. Rude! Bad attitudes! Wait time is a joke. Doctor is NEVER running on time. Staff does nothing to update patients/parents. There is definitely a reason this place has horrible reviews. Heed the warning. Take your business and your precious kids elsewhere.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 27, 2019
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We have been going to Dr. Ramos for 15 years. We LOVE her! She is compassionate and interacts well with my kids through each stage of their life. I HATE her office staff. They are rude on the phone, and consistently act like you are inconveniencing them by asking them to do their jobs! Dr. Ramos needs to finally fire her office staff and get a staff who reflects the values she shows patients. It’s a shame they are still there with so many complaints. They take away from a great doctor!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
6 others found this helpful
Helpful
CA – Dec 27, 2018
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This office should really be shut down. The office staff is among the worst in the nation. They have absolutely no empathy for their patients. If the pharmacy calls you to warn you that your child's doctor just prescribed a medication that they are deathly allergic to, seek legal action! We need to hold these medical professionals accountable. I am repulsed with the lack of professionalism at this office. The doctor herself is great. She truly is, she listens to any concern I've had. I don
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Nov 02, 2018
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I've been taking my son with Dr. Ramos, for almost 3 years and I have never had a bad experience with the office staff or Dr. Ramos. Yes, they have made small clerical mistakes and the waiting time sometimes is a little longer, but I don't mind waiting being that I want the same attention that all the other patients are getting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Wendy in La Quinta, CA – Jun 29, 2017
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Office Staff is terrible, wait times are LONG. We've never been seen until after we've waited more than an hour. After 5 years I'm fed up and we are changing care to another doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Melissa in Palm Desert, CA – Jul 06, 2016
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Dr Ramos has seen our children for 20 years the youngest is 16. The front office makes mistakes consistently. One of them, Ana, is very unpleasant when we pick up prescriptions or refills, it's very uncomfortable dealing with her. Unfortunately she's the one we have to deal with. This is not to poorly reflect on Dr. Ramos who is wonderful; however, our experience in her office is consistently disturbed by the rude service in the front desk by her receptionists.the staff appears not to respect
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
8 others found this helpful
Helpful
Palm Springs, CA – Apr 30, 2016
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About Me

biography

Dr. Jasmine Ramos, MD is a pediatrician in Palm Desert, CA and has over 40 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1981. She is affiliated with Eisenhower Medical Center. She is accepting new patients and telehealth appointments.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1981
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jasmine L. Ramos M.D PC73555 San Gorgonio Way Palm Desert, CA 92260
1

Affiliated Hospitals

  • Eisenhower Medical Center

    39000 Bob Hope Dr
    Rancho Mirage, CA 92270
    Recipient of 38
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients would recommend the hospital to friends and family

    10% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality