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Dr. Jay Hertel, DO

Dr. Jay Hertel, DO

Family Medicine*
35+ years of experience

Dr. Jay Hertel, DO is a family medicine physician in Long Beach, CA and has over 35 years of experience in the medical field. He graduated from Ohio University Heritage College of Osteopathic Medicine in 1989. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 1351 reviews 4.8 Star Rating (1351 reviews)

Optum - San Antonio

4401 Atlantic Ave Long Beach, CA 90807
Telehealth available

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Dr. Hertel's Reviews

Likelihood to recommend Dr. Hertel

4.8
1351 ratings, 231 with a written review
5 star
85%
85%
4 star
13%
13%
3 star
1%
1%
2 star
1%
1%
1 star
1%
1%

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Dr. Hertel is a good listener and answers any and all my questions.
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Mar 16, 2024
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Dr. Hertel was very helpful in answering Questions. He is very knowledgeable,Efficient, and is an attribute to Optum.He deserves 5 smiles.He's a keeper.
What went well
No results
What could be improved
No results
Helpful
Mar 14, 2024
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Friendly, courteous and professional.
What went well
No results
What could be improved
No results
Helpful
Mar 11, 2024
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This has been a great appointment in a long time
What went well
No results
What could be improved
No results
Helpful
Feb 26, 2024
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Always has time to listen to concerns.
What went well
No results
What could be improved
No results
Helpful
Feb 11, 2024
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Good experience
What went well
No results
What could be improved
No results
Helpful
Feb 07, 2024
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Dr Hertel is a very caring and knowledgeable doctor who always puts me at ease and answers all my questions.
What went well
No results
What could be improved
No results
Helpful
Feb 02, 2024
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Dr Hetel was friendly and listened to my prior care. He diagnosed where I needed attention and able to give me referrals that day. He was not my primary doctor but since that visit i changed to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Active senior – Jan 27, 2024
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Had me get more x-rays when I had already had them 6 months ago when the injury occurred. Seemed like he was more worried about checking boxes for the insurance company than caring for me.
What went well
No results
What could be improved
No results
Helpful
Jan 10, 2024
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Very happy with Dr. Hertel
What went well
No results
What could be improved
No results
Helpful
Jan 09, 2024
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Very good and patient doctor.
What went well
No results
What could be improved
No results
Helpful
Jan 09, 2024
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Good experience.
What went well
No results
What could be improved
No results
Helpful
Dec 25, 2023
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All good.
What went well
No results
What could be improved
No results
Helpful
Dec 19, 2023
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I always tell friends and family about the care I receive
What went well
No results
What could be improved
No results
Helpful
Dec 15, 2023
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Very concerned
What went well
No results
What could be improved
No results
Helpful
Dec 10, 2023
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They told me complete.
What went well
No results
What could be improved
No results
Helpful
Dec 03, 2023
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Overall good
What went well
No results
What could be improved
No results
Helpful
Nov 30, 2023
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I have had mostly positive experiences with this doctor. However, today seemed a bit rushed, and I'm not sure all of my concerns were heard clearly.
What went well
No results
What could be improved
No results
Helpful
Nov 27, 2023
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Excellent support with understanding personal health concerns and providing ways to remedy all health concerns.
What went well
No results
What could be improved
No results
Helpful
Nov 21, 2023
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams. We specialize in caring for people on Medicare. Our award-winning health care is designed around you. My team and I will focus on your total well-being....read more

biography

Jay Hertel, DO, is board certified in family medicine. Dr. Hertel earned his medical degree from Ohio University Heritage College of Osteopathic Medicine. He completed his internship and residency at the former Youngstown Osteopathic Hospital in...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Youngstown Osteopathic Hospital

    Residency Hospital
  • Youngstown Osteopathic Hospital

    Internship Hospital
  • Ohio University Heritage College Of Osteopathic Medicine

    Medical School, 1989
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Optum - San Antonio

Optum - San Antonio4401 Atlantic Ave Long Beach, CA 90807
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