Dr. Jay Proctor, MD
Family Medicine*
45+ years of experience
Dr. Jay Proctor, MD is a family medicine physician in Beaumont, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1978. He is affiliated with Baptist Hospitals of Southeast Texas. He is accepting new patients and telehealth appointments.
3.7 Star Rating
Based on 39 reviews 3.7 Star Rating (39 reviews)
Beaumont Family Practice Assocs
6450 Folsom Dr Beaumont, TX 77706Telehealth available
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Dr. Proctor's Reviews
Likelihood to recommend Dr. Proctor
3.7
39 ratings, 16 with a written review
| 5 star | 62% | 62% |
| 4 star | 5% | 5% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 28% | 28% |
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Mr. Kujawski, PA
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 06, 2023
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Dr. Proctor is very personable and he takes his time to explain everything in detail.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jun 29, 2021
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DR. PROCTOR IS VERY THOROUGH AND GREAT BEDSIDE MANNER. BEEN SEEN IN THIS OFFICE FOR 20 YEARS. COURTEOUS AND CARING STAFF. CLEAN AND BEAUTIFUL OFFICE.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
TAD – Jun 12, 2021
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Awesome doctor. Very friendly
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
Helpful
Feb 07, 2021
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My family and I have used Dr. Proctor since he began his practice in Beaumont over 40 years ago. We wouldn't use anyone else. If I had a complaint, I'd list it ... but I don't.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Liz Welch – Jan 29, 2021
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I am leaving Dr Procter’s practice, after 30 years. Some prescription’s are hard to get refilled, always the same problem. P.A. approves the refill but takes forever to get his approval for refill timely. I always to to call back and remind them, I am spending to much time chasing the refill down, having to go back and forth calling the pharmacy and Procters office. Just like today, Christmas Eve they promised they would send refill to pharmacy, but no luck. They are closed and I am out of medication. But is typical.
What went well
No results
What could be improved
- Staff wasn't friendly
2 others found this helpful
Helpful
Frank Nance – Dec 25, 2020
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I have been seeing this doctor for over 30 years and highly recommend him.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Vicki Fondrick – Jan 21, 2020
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I have been with Beaumont Family Practice for many years. They have always been very friendly and they make sure they take care of me and my family in every way. I would highly recommend them to anyone looking for a good Doctor.
What went well
No results
What could be improved
No results
Helpful
May 10, 2019
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Dr Proctor has been our doctor for over 25 years. He treats some of our family members as well. We wouldn't go anywhere else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marie & Calvin in Vidor, TX – Feb 28, 2019
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Dr. Proctor has been my doctor for over 30 years. Would not see anybody else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Linda buser in Beaumont , TX – Jul 28, 2018
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My bad experience is with billing, I'm randomly billed several times a month for copays i already paid in person during visit. I get 74 dollar bill sent to me for lab that was supposed to be part of my copay, they blame it on my insurance, but since it was preventable should be free.. I call insurance they say that they cover 100% and even told the family practice that.... why is family practice billing me if I've already paid my copay and preventable is free?????? WATCH YOUR BILLS HERE!!!!!!
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
- Long wait times
1 other person found this helpful
Helpful
Lumberton – Apr 09, 2018
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Dr. Proctor is a kind man with a heart for caring. I appreciate that he truly is concerned with my health and my family. Thank you!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Ruthie Murphy in Beaumont, Tx – Mar 15, 2018
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This office is now a joke. Don't ever see Roman Carpenter he's the worst PA ever. All good PA's and Dr's have left this practice. Dr proctor no longer cares about his patients he's just waiting to retire.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Robin G in Beaumont, TX – Apr 20, 2017
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they completely lied to me several times about their services and whether tests would be covered by my insurance. I was told my lab tests for my physical would be covered. When I show up for my results, they charge me $100. I then get a bill from the outside lab for $300. My insurance said they couldn't cover the tests because they weren't preventative. I call the dr office, they say the bill was in error and I didn't have to pay. A week later, I get n email that I do have to pay. Terrible!!!
What went well
No results
What could be improved
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
C. H. in beaumont, TX – Jan 17, 2017
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Do not see the PA Roman. He is rude and seems unqualified for even minor issues. A waste of money.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Appointment was rushed
- Long wait times
3 others found this helpful
Helpful
Michelle in Beaumont texas – Feb 26, 2016
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Friendly man, was my doctor as a child and young adult. No complaints, cordial.
What went well
- Office environment
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 22, 2016
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Leave a review
How was your experience with Dr. Proctor?Overall Patient Satisfaction
39responses
Likelihood of recommending Dr. Proctor to family and friends is 3.6666667 out of 5
About Me
biography
Dr. Jay Proctor, MD is a family medicine physician in Beaumont, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1978. He is affiliated with Baptist Hospitals of Southeast Texas. He is accepting new patients and telehealth appointments.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Memorial Hospital Sys
Residency Hospital, 1981University Of Texas Medical Branch
Medical School, 1978
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Beaumont Family Practice Assocs
Affiliated Hospitals
- Recipient of 8
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home76%Patients said that doctors always listened to them and explained things well
Learn more about how Healthgrades measures Hospital Quality
Compare with other Family Medicine Physicians
Compare Dr. Proctor with our nearby Family Medicine Physicians at Humana CenterWell.