Dr. Jeffrey Wacks, MD
Family Medicine*
10+ years of experience
Dr. Jeffrey Wacks, MD is a family medicine physician in Natick, MA and has over 10 years of experience in the medical field. He graduated from Tufts University School of Medicine in 2013. He is affiliated with medical facilities such as Lahey Hospital and Medical Center, Burlington and Milford Regional Medical Center. He is accepting new patients.
4.4 Star Rating
Based on 29 reviews 4.4 Star Rating (29 reviews)
Practice
117 W Central St Natick, MA 01760Compare Dr. Jeffrey Wacks, MD with other Family Medicine Physicians near you
Dr. Wacks is a patient favorite Family Medicine Physician
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
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Dr. Wacks' Reviews
Likelihood to recommend Dr. Wacks
4.4
29 ratings, 27 with a written review
| 5 star | 83% | 83% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 14% | 14% |
| 1 star | 3% | 3% |
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Immature
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 08, 2024
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A godsend
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Feb 05, 2024
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Dr. Wacks takes care of my elderly mother. She has a host of medical problems, medications, and specialists. With her previous physician, every time I would call about an issue, they would just ship me off to the ER or to another specialist for another medication. Dr. Wacks listens to what I am saying, looks at this issue in context of my mother as a whole person, and makes a thoughtful treatment plan. With him, I am not alone as I help my mother through her end-of-life care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
4 others found this helpful
Helpful
Lorena S – Oct 09, 2020
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I had HORRIBLE hot flashes when I went through menopause. Dr. Wacks talked to me about natural bioidentical hormones, which worked great and I personally feel better about in terms of potential side effects. Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ronald S – Oct 09, 2020
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Dr. Wacks is awesome, you better call him right now because his practice is going to fill up in no time.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
2 others found this helpful
Helpful
Larry F – Oct 06, 2020
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Never in my life have I received such a level of care for so little money. I could not be happier to have Dr. Wacks as my personal physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
JOAN F – Oct 01, 2020
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I would highly recommend Dr. Wacks to anyone in need of a new PCP. He is on the younger side, but he uses this to his advantage as he is energetic, passionate, and up to date on current practice. If we get a new generation of doctors like him, we will be in good shape!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ronda W – Sep 27, 2020
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I would highly recommend Dr. Wacks to anyone in need of a new PCP. He is on the younger side, but he uses this to his advantage as he is energetic, passionate, and up to date on current practice. If we get a new generation of doctors like him, we will be in good shape!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Bernard Crawley – Sep 22, 2020
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Dr. Wacks has the unique combination of characteristics in that he is BOTH extremely intelligent and knowledgeable, as well as he is empathetic and kind. He is truly doing what he was meant to do.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Charlie D – Sep 19, 2020
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Dr. Wacks really cares about me and thinks deeply about my case. I will never go anywhere else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve T – Sep 12, 2020
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I had my yearly “physical” from my boat. We did it by video (Zoom). I sent him my vital signs (pulse, blood pressure, weight, etc). We discussed all of my concerns, went over my labs in detail, and made a treatment plan. I have to say, NOTHING was lost by doing it virtually, and the convenience factor is unbelievable. Keep up the great work PDFM!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Debra V – Sep 07, 2020
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Dr. Wacks diagnosed me with COVID-19 as an outpatient in the Spring of 2020. I was so scared, I thought I was going to die! Dr. Wacks was so good, he did not over-react, but he also did not under-react. He diagnosed me quickly, got me the X-ray I needed, and started me on medications early. He was available frequently to check-in with me as I recovered. I am so thankful to have him as my doctor, I trust him with my life.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
Helpful
Colin O – Sep 05, 2020
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His Functional Medicine approach to chronic disease management and wellness is extraordinary. Sometimes we need medications, but he will first try to get to the root of the problem and solve the core issue with nutritional and lifestyle interventions. I feel like I am an overall healthier person since starting to see him.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Helpful
Solveig B – Aug 31, 2020
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If you want typical, sub-par, assembly-line type primary care go wherever you like. That is probably fine if you never need anything. If you want patient-centered, responsive, high-quality care primary care, check out Dr. Wacks at PatriotDirect Family Medicine!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Helpful
James M – Aug 25, 2020
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Dr. Wacks is the Best!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Helpful
dwight m – Aug 21, 2020
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Dr. Wacks is the Best! definitely recommend to others
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Yehuda P – Jul 26, 2020
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Dr Wacks has been seeing my children since they were born. I can call or text him 24/7. Do video appointments. Message pictures. It is awesome how flexible they are and how good the communication is.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Edward B – Jul 20, 2020
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I was in the hospital a few months ago for pneumonia. Dr. Wacks was texting me the whole time, making sure I was feeling better and talking to the doctors. He really takes the time and advocates for his patients.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
Helpful
Zelda L – Jul 14, 2020
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My Kids love coming to see Dr Wacks!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Gary L – Jul 09, 2020
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Such a great attitude and bedside manner. HE really cares about my health and wellbeing
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Zavinta Dulay – Jul 04, 2020
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Leave a review
How was your experience with Dr. Wacks?Overall Patient Satisfaction
29responses
Likelihood of recommending Dr. Wacks to family and friends is 4.448276 out of 5
About Me
care philosophy
As a general practitioner, I believe in treating the person as a whole, not just each individual problem. I am a firm believer that you are what I eat. Nutrition and natural therapies that address the underlying problem is the only way to cure...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Massachusetts / Worcester Campus
Residency Hospital, 2016University Of Massachusetts / Worcester Campus
Internship Hospital, 2014Tufts University School Of Medicine
Medical School, 2013Tufts University
Undergraduate School, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Affiliated Hospitals
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home6% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
- Recipient of 12
hospital awardsView all awardsSurgical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 41
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality