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Dr. Jennifer Hepp, DO

Dr. Jennifer Hepp, DO

Family Medicine*
25+ years of experience

Dr. Jennifer Hepp, DO is a family medicine physician in Lone Tree, CO and has over 25 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1997. She is affiliated with medical facilities such as HCA HealthONE SKY Ridge and HCA HealthONE Swedish. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 21 reviews 3.5 Star Rating (21 reviews)

Practice

10455 Park Meadows Dr Ste 102 Lone Tree, CO 80124
Telehealth available

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Dr. Hepp's Reviews

Likelihood to recommend Dr. Hepp

3.5
21 ratings, 10 with a written review
5 star
57%
57%
4 star
5%
5%
3 star
0%
0%
2 star
10%
10%
1 star
29%
29%

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Dr Hepp has been my primary car doctor since 2005. She gets to know her patients and truly cares. Have nothing but highest of recommendations fir her
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steven Silknitter – May 16, 2024
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Excellent Doctor
Dr. Hepp is very attentive and kind. She truly cares about her patients. She is the best doctor I have ever had. Thank you Dr. Hepp!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vira Silknitter – Nov 03, 2022
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Always the BEST!!! Always on time. Always asking all the RIGHT questions. Dr. Hepp THANK YOU!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick Stewart – Oct 04, 2019
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From dream to nightmare: I used to love Dr. Hepp. Unfortunately, everything declined since she partnered with the Snooks. Over time, it became tougher to get appointments with her. I got used to sub-par physician's assistants (while still paying the same amount). RX refills became tougher to get processed properly. When I did see Dr. Hepp, she used to smile and care. The last time I saw her, she had a cold straight face, showing no care at all. The front office staff is horrid. I frequently did not receive my results, but my wife and I both received messages with other patients' results. They have a HIPAA document they show you, but their actions imply that they don't care about the law or your privacy at all. The final straw came when they sent MY bill to a different person with the same name for multiple months, but when I discovered this and tried to pay the bill, they wouldn't let me pay my own bill as it was in collections.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 20, 2019
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Test results “lost” after being sent 3 times by the testing facility. Assistant kept telling me she’d have results. Three weeks later-nothing!!! Office manager never called back. Lies are all I get. I just want my freakin’ records. Do not go to Dr. Hepp.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 15, 2019
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Not an “integrated” medicine doctor unless you consider dispensing pharmaceutical drugs integrated. Instead of addressing the root cause of medical issues, be prepared to be given drugs to mask your symptoms. Lab work is often lost and the doctor is no proactive in rectifying situations or reporting lab results in s timely manner.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 15, 2019
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Dr. has sat on my test results, her assistant has been stonewalling me. By weeks end I had confirmed with the lab that Dr. Hepp's office rec'd and DAnna resentfully read the results to me.The report left out crucial info. I asked her to get that info and was stonewalled. None-the-less Dr. Hepp was referring me for a surgical consult and would take no action to seek further info from the Radiologist. The referral was to a Pro-Life/Abstinence clinic.When I asked for referral to another she said no
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
South Denver – Feb 09, 2019
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Dr. Hepp is an exceptional primary care physician. She is a wonderful listener, takes a personal interest in her patients, has a great sense of humor and keeps up to date on the latest health advances. As an osteopath, she treats the whole patient holistically. It was sometimes difficult to get an urgent appointment with her, although the PA or other staff providers were often available.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Centennial – Dec 21, 2017
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Dr. Hepp really listens to her patients, is very knowledgeable, and has properly treated every ailment I have seen her for. I have seen her for about 7 years, my husband and brother see her, and I have recommended her to three friends who are all regular patients of hers as well. As an added bonus, she is very skilled at chiropractic care too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Littleton, CO – Mar 31, 2017
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Would not recommend. Dr. Hepp talked down to me, a 19 year old female, when it came to my IUD options. She made the experience uncomfortable when it was that way to begin with. It was though she was judging me for being sexually active (with my one and only partner) at my age. After this appointment, their office never called me back with my test results and the disclaimer papers "were lost in the mix of everything". Will not be going back to this disrespectful doctor and assistant duo.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Lindsey R in Denver, CO – Jan 24, 2017
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About Me

biography

Dr. Jennifer Hepp, DO is a family medicine physician in Lone Tree, CO and has over 25 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1997. She is affiliated with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 1997
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office10455 Park Meadows Dr Ste 102 Lone Tree, CO 80124
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