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Dr. Jennifer Madden, MD

Dr. Jennifer Madden, MD

Family Medicine*
35+ years of experience

Dr. Jennifer Madden, MD is a family medicine physician in Turners Falls, MA and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1989. She is affiliated with Baystate Franklin Medical Center. She is accepting telehealth appointments.

4 Star Rating
Based on 29 reviews 4 Star Rating (29 reviews)

Practice

8 Burnham St Turners Falls, MA 01376
Telehealth available
(413) 774-5554

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Madden's Reviews

Likelihood to recommend Dr. Madden

4.0
29 ratings, 9 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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She’s the best! She takes her time with you; doesn’t rush you. She listens well and asks questions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan matter in Holden, ME – Dec 10, 2018
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Dr. Madden has been our family physician for over 30 years. She cares deeply for her patients and is always able to offer relative information on recent studies / published papers when evaluating potential treatment options. Her office is welcoming and we never feel (as is common in larger practices) that we are just a 15 minute appointment block where there is no time to discuss peripheral concerns. Convenient lab facility on site as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2018
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I have been going to Dr. Madden for 7 years now. I would recommend her to anyone seeking a caring professional Doctor. She is non-biased and non judgmental and truly cares for her patients. From my initial consultation 7 years ago she has diagnosed and treated many conditions other doctors I have had in the past have looked over or misdiagnosed. My quality of life has increased tremendously. She is also a tremendous asset to the LGBTQ community by providing a safe space for our medical needs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris in Nashua NH – Dec 27, 2017
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Dr. Madden is very thorough and concerned for your well being. She is very kind and not an alarmists. Which is very important to me. I highly recommend Dr. Madden. Thank you !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cherry in Amherst, NH – Nov 22, 2017
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The BEST Doctor that I have ever had!!! Not only that, she is also a wonderful person!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roberta in milford, nh – Oct 02, 2017
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Dr. Madden is caring, compassionate and very knowledgeable. Staff is professional and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
S. Jones in Upper Marlboro, MD – Jul 10, 2017
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I was recommended to dr,madden through a co- worker and am SO glad I switched doctors! She is awesome!!! So thorough and patient and actually listens to you! I've never been happier. Thanks so much dr,madden
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christine in Nashua, NH – Apr 30, 2017
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Dr. Madden and her staff are very dedicated, will see you when you have an issue, and take the time to help you understand what is going on along with what your potential treatments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Andrea in Littleton, MA – Jan 24, 2017
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A wonderful caring physician who listens to your concerns, develops a care plan and follows through. She has been my personal doctor for 17 years and has diagnosed problems other physicians have missed. Micky runs the front, answers the phone, makes appointments and so much more, she becomes your friend. Being a nurse I have known many physicians good and bad and Dr Madden is one of the very best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Henniker, NH – Nov 07, 2016
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Know Before You Go

About Me

biography

Dr. Jennifer Madden, MD is a family medicine physician in Turners Falls, MA and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1989. She is affiliated with Baystate Franklin Medical Center. She is accepting telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts / Boston Campus

    Medical School, 1989
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Connecticut River Internists LLP8 Burnham St Turners Falls, MA 01376
1

Practice

Baystate Affiliated Practice Organization280 Chestnut St Fl 2 Springfield, MA 01199
2

Practice

Dr. Jennifer Madden's Family Practice PLLC3 Northern Blvd Ste A3 Amherst, NH 03031
3

Practice

Baystate Medical Practices Pioneer Womens Health Greenfield48 Sanderson St Greenfield, MA 01301
4

Affiliated Hospitals

  • Baystate Franklin Medical Center

    164 High St
    Greenfield, MA 01301
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality