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Dr. Jennifer Mercado, MD

Dr. Jennifer Mercado, MD

Family Medicine*
20+ years of experience

Dr. Jennifer Mercado, MD is a family medicine physician in Mission Hills, CA and has over 20 years of experience in the medical field. She graduated from UNIVERSITY OF CALIFORNIA AT LOS ANGELES / CENTER FOR HEALTH SCIENCES in 2004. She is affiliated with medical facilities Kaiser Permanente Panorama City Medical Center and Kaiser Permanente Woodland Hills Medical Center. She is accepting telehealth appointments.

1.8 Star Rating
Based on 5 reviews 1.8 Star Rating (5 reviews)

Practice

11001 Sepulveda Blvd Mission Hills, CA 91345
Telehealth available

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Dr. Mercado's Reviews

Likelihood to recommend Dr. Mercado

1.8
5 ratings, 3 with a written review
5 star
20%
20%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
80%
80%

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The worst experience I’ve had with a doctor to date. She listened to none of my concerns for certain medications that haven’t worked for me in the past and was very dismissive. I had to ask her multiple times to be a bit gentler because she’s has a very aggressive attitude and doesn’t like people asking questions. I expect doctors to be the liaison between medicine and the patient, she does a terrible job explaining and makes you feel uncomfortable. She isn’t equipped to deal with the public directly. Safe yourself the trouble and go with a different doctor that will actually help.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 23, 2020
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I have been a patient of Dr. Mercado for seven years. I have always found her very attentive and prepared for my visit. She has helped me through prostate cancer, surgery, and hemochromatosis maintenance. When I have an urgent need she always finds a way to fit me into her schedule. She also diagnosed an allergic reation to blood pressure medication.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Alan D in Pacoima, CA – Oct 07, 2016
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She was very innattentive. The opposite of proactive. Didn't even test for a serious, out-of-control condition that had been bad for the last year. Nor did she do what should have been a standard set of routone tests. She also denied there was a test for a serious drug reaction I had, even though I asked her for a test that was actually specific for that reaction.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Untamed in Los Angeles, CA – Jan 28, 2016
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About Me

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Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Los Angeles / Center For Health Sciences

    Medical School, 2004
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

SCPMG Laboratory Mission Hills Cmob11001 Sepulveda Blvd Mission Hills, CA 91345
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