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Dr. Jennifer Powell, DO

Dr. Jennifer Powell, DO

Family Medicine*

Dr. Jennifer Powell, DO is a family medicine physician in Malden, MA. She is affiliated with medical facilities Lawrence Memorial Hospital of Medford and Melrosewakefield Hospital. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Tufts Medical Center Community Care

578 Main St Ste 102 Malden, MA 02148
Telehealth available

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Dr. Powell's Reviews

Likelihood to recommend Dr. Powell

2.6
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Terrible, would not recommend
I booked with her almost a year in advance due to a shortage in PCPs. The office is completely disorganized with the people who don't want to be there or help you. Dr. Powell herself rushed me and my appointment. Prior to the appointment and during booking I requested additional services that I wanted addressed during my appointment. She did not address those needs and cut the appointment short, actually just walked out as we were talking. Very rude. I would not recommend wasting your time with her or her office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Reviewer – Mar 23, 2023
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I went to Dr. Powell twice when I was new to the area last year. Very unimpressed with her and her office. She was very rushed in seeing me, unconcerned at speaking to me about my options, and brushed off my sincere questions. She was unwilling to have a conversation and just told me what I "needed" and moved on. I have trust issues with doctors anyway, and my whole experience here only enforced my trust "stumbling block" with medical professionals. Office is also unimpressive - always was put on hold when I called and the receptionists are constantly distracted by other phone calls when I was standing in front of them at the receptionist desk. I switched to a different primary care doctor ASAP. Would not recommend Powell or this office. I am now writing this review as I found an amazing primary care doc who is willing to go out of her way to work with me, answer questions, and make sure I am comfortable - such a night and day difference made me realize how terrible Powell was.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 06, 2021
We are sorry your visit did not meet your... Read More
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Great doctor, helped me a lot with my chronic pain!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 07, 2020
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Surprisingly Dr. Powell was a referral but I have been disappointed by the level of service in her office. When you call the make an appt (or for any issue) they immediately put you on hold. The nurses are extremely rude, and “mei” has called back for doctor Powell twice and hung up on me. Sorry but if you are in a patient driven environment you should have better customer service skills. Additionally it took me several calls to finally get a referral to another doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 15, 2019
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She is so nice. She takes her time asking you questions and letting you ask your questions. She makes sure you know what options are available, but does not push you to do anything you are uncomfortable with. She does not rush you in and out of the office, but spends time assisting and listening to you.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 06, 2018
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About Me

care philosophy

At Tufts Medical Center Community Care (formerly Hallmark Health Medical Associates) we are committed to providing quality care, convenience and outstanding service to our patients. Our providers are focused on wellness and preventive care, offering...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Tufts Medical Center Community Care

Tufts Medical Center Community Care578 Main St Ste 102 Malden, MA 02148
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