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Dr. Jess Lyon, DO

Dr. Jess Lyon, DO

Emergency Medicine*
25+ years of experience

Dr. Jess Lyon, DO is an emergency medicine specialist in Branson, MO and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / KANSAS CITY CAMPUS in 1999. He is affiliated with medical facilities Cox Medical Center Branson and Cox Medical Center South. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 10 reviews 3.4 Star Rating (10 reviews)

CoxHealth Urgent Care Branson: Outpatient Center

525 Branson Landing Blvd Branson, MO 65616
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Lyon specializes in the area of Family Practice. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lyon's Reviews

Likelihood to recommend Dr. Lyon

3.4
10 ratings, 8 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Very Rude
Saw Dr Lyon at Urgent Care on a weekend. He did not say hello, good morning, hi, how are you or anything. He came in and made fun of my child and then got extremely mad at my child. I would decline treatment from him if I ever meet him in the future. I was also told by others who work in the hospital that he is not well regarded.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
May 06, 2023
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I had Dr Lyon help me about 7 years ago with some kidney stones and he was extremely helpful in having me see a specialist the next day. I saw the specialist that day and had surgery that day. I could have died if I had not seen Dr. Lyon. I am here today at urgent care and am seeing Dr. Lyon about another issue and I am sure he will figure this out as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim – Jan 16, 2023
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Very friendly and professional. Took care of my problem with great care and consideration for my comfort.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 08, 2020
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I saw dr Dr Jess Lyon at Cox Urgent Care.He was very compassionate,knowledgeable and professional.He was thorough in his exam and ordered appropriate testing.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sharon Gott – Jan 26, 2020
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I was at Cox Urgent Care for a migraine I couldn't get rid of, and Dr. Lyon was responsive and courteous. The nurse spoke loudly, sucked snot down his throat, would let an hour lapse between checks, and required every light on in the room each time he entered. Dr. Lyon, on the other hand, was sympathetic to my symptoms and did his best to keep me comfortable until meds began working. I wouldn't hesitate to call on him again, as needed, in the future.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Apr 17, 2018
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I have had the unfortunate event of dealing with Mr. Jess Lyon DO at cox south urgent care more than once. He seems to be the standing doctor for urgent care. I have been to this facility rarely but when I do it it almost nearly always him. Absolute inconsiderate, does not truly listen to his patients. The man actually diagnosed me without an exam, mri, xray or reviewing my medical records. Diagnosis was lumbar radiculitis. My lumbar region was in no pain. He wasted his employers time and my $$
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Springfield, MO – Sep 22, 2017
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My husband saw Dr. Lyon in the UC at Cox for upper abdomen pain. Dr. Lyon was very compassionate and didn't take the easy way out- he kept ordering tests until a diagnosis was found. He delivered the hardest news we've ever heard with kindness and great patience as we asked questions. He gave us options and helped direct us in our next step for care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Springfield, MO – Jun 22, 2017
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I saw this person at Cox Urgent care. He was rude, EXTREMELY arrogant, popping his gum while speaking to me. I am fat and a smoker, and I realize that those are problems I brought on myself. However, my primary care doctor left his practice and I needed my prescription filled. It was a narcotic and knowing the stigma of that I went three days without pain medications. And sure enough this person was arrogant and rude, treated me like a nothing. Shame on you, Dr. Lyon!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Kathy G in Springfield, MO – Oct 04, 2016
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About Me

biography

Dr. Jess Lyon, DO is an emergency medicine specialist in Branson, MO and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / KANSAS CITY CAMPUS in 1999. He is affiliated with medical facilities Cox Medical...read more
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Missouri / Kansas City Campus

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

CoxHealth Urgent Care Branson: Outpatient Center

CoxHealth Urgent Care Branson: Outpatient Center525 Branson Landing Blvd Branson, MO 65616
1

Affiliated Hospitals

  • Cox Medical Center South

    3801 S National Ave
    Springfield, MO 65807
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Cox Medical Center Branson

    525 Branson Landing Blvd
    Branson, MO 65616

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality