Are you a healthcare professional?
Is this your profile?
background
background
Dr. Jessica Norton, MD

Dr. Jessica Norton, MD

Psychiatry*

Dr. Jessica Norton, MD is a psychiatrist in Rochester, NY. Dr. Norton has extensive experience in Personality Disorders and Psychotic Disorders. She is affiliated with Rochester General Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 6 reviews 4 Star Rating (6 reviews)

Practice

224 Alexander St Rochester, NY 14607
Telehealth available

Make an Appointment

(585) 922-7770

At a Glance

  • Area of Expertise
    Dr. Norton specializes in the area of Psychiatry. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Norton's Reviews

Likelihood to recommend Dr. Norton

4.0
6 ratings, 5 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
17%
17%
2 star
0%
0%
1 star
17%
17%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Worst
Traumatized by her misdiagnosis, didn't seek any more psych tx for years afterward, thankfully some psychiatrists listen but she did not.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Meeghan Mathieson – Feb 19, 2023
×Post a ResponseAre you Dr. Norton?
Best of the Best
Dr. Norton is the best psychiatrist I have ever had. Ever. She is empathetic and genuinely cares about my mental health. All of the quacks and a-holes that I've had to put up with in the past could really learn a thing from her. Outstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 06, 2022
×Post a ResponseAre you Dr. Norton?
I wish she didn’t leave me
What went well
No results
What could be improved
No results
Helpful
Apr 27, 2019
×Post a ResponseAre you Dr. Norton?
Caring professional with great listening skills, knowledge, empathy, and expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janeen in Cary, NC – Jul 28, 2017
×Post a ResponseAre you Dr. Norton?
Best psychiatrist I've ever had. Always tries medication with the least side effects at the lowest dose. Is very knowledgeable and stays up to speed on things. Also, I never felt judged by her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Victor, NY – May 31, 2017
×Post a ResponseAre you Dr. Norton?

Leave a review

How was your experience with Dr. Norton?

Know Before You Go

About Me

biography

Dr. Jessica Norton, MD is a psychiatrist in Rochester, NY. Dr. Norton has extensive experience in Personality Disorders and Psychotic Disorders. She is affiliated with Rochester General Hospital. She is accepting new patients and telehealth appointments.

  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University Grossman School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Depression

Locations

Practice

Genesee Mental Health224 Alexander St Rochester, NY 14607
1

Affiliated Hospitals

  • Rochester General Hospital

    1425 Portland Ave
    Rochester, NY 14621
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality