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Dr. Jianxin Ma, MD

Dr. Jianxin Ma, MD

Sleep Medicine*

Dr. Jianxin Ma, MD is a sleep medicine internist in Auburn, NY. He is affiliated with Auburn Community Hospital. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 18 reviews 2.6 Star Rating (18 reviews)

Practice

17 E Genesee St Ste 101 Auburn, NY 13021
Telehealth available

Make an Appointment

(315) 252-7434

At a Glance

  • Areas of Expertise
    Dr. Ma specializes in the areas of Neurology, Neuromuscular Medicine & Vascular Neurology. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Ma's Reviews

Likelihood to recommend Dr. Ma

2.6
18 ratings, 6 with a written review
5 star
39%
39%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
61%
61%

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I’m a former patient of Dr. Ma. I went to him for several years and he prescribed medication for my trigeminal neuralgia, which helped me. I’ve been symptom free for years and I’m thankful for that. However, he failed to do any of the necessary blood tests. He’s no longer with Crouse Neurology. I like my new neurologist much better. I wouldn’t recommend Dr. Ma.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
May 13, 2021
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Dr. MA was professional, thourough with his patient history questions, and most important took as much time as needed by the patient to answer questions. He appeared knowledgeable on his field of neurology.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 12, 2019
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Terrible experience. I drove over an hour to get to my appointment and it took me longer to park than I was in his office. He asked me questions that didn’t even pertain to my condition. He didn’t ask any questions and had horrible bedside manners. Recommended I see him again. Never going there again! Waste of time and money!
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
NY – May 31, 2019
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Very good. Dr Ma was preceded into the room by his NP who took a detailed history and performed a thorough neurologic exam. Dr Ma then reviewed that history with me using eye to eye contact while asking further questions. He repeated some of the physical exam and added to it. He explained his findings in understandable terms in an I rushed manner. He then shared his thoughts offering diagnostic options. I found him to be kind and caring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elaine in Syracuse, NY – Mar 01, 2019
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-Waited 20 minutes. Dr. Ma spent less than five minutes with me. -Was told medication was causing my symptoms - I've been on it for two months to treat symptoms I've had for 4 years. -Diagnosis was migraines - came in for constant muscle tremors and spasms, and don't HAVE migraines. -Summary paperwork on leaving had instructions completely OPPOSITE of what he told me in exam room, and a pain reliever prescribed instead of the suppliment he told me i was getting.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 10, 2018
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Very sweet and to the point
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cny in Syrasuse – Mar 15, 2016
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Leave a review

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Sleep Spotlight

About Me

biography

Dr. Jianxin Ma, MD is a sleep medicine internist in Auburn, NY. He is affiliated with Auburn Community Hospital. He is accepting new patients and telehealth appointments.

  • Sleep Medicine

  • Vascular Neurology

  • Neurology

  • Neuromuscular Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suny Upstate University

    Residency Hospital, 2007

  • University Hospital Suny Upstate Med University

    Residency Hospital, 2007

  • Johns Hopkins School Of Medicine

    Residency Hospital, 2004

  • Johns Hopkins Hospital

    Internship Hospital, 2001
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
- 
Neuromuscular Medicine
- 
Vascular Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Roger W Tinsley MD PC17 E Genesee St Ste 101 Auburn, NY 13021
1

Practice

Crouse Medical Practice's Sleep Services739 Irving Ave Ste 340 Syracuse, NY 13210
2
Office208 Township Blvd Ste 100 Camillus, NY 13031
3

Affiliated Hospitals

  • Auburn Community Hospital

    17 Lansing St
    Auburn, NY 13021

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    65%
    Patients said that doctors always listened to them and explained things well

    11% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality