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Dr. Jie Ling, MD

Dr. Jie Ling, MD

Internal Medicine*
30+ years of experience

Dr. Jie Ling, MD is an internist in Burlingame, CA and has over 30 years of experience in the medical field. She graduated from West China University of Medical Sciences in 1992. She is affiliated with Mills-Peninsula Medical Center. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 27 reviews 3.2 Star Rating (27 reviews)

Practice

1828 El Camino Real Ste 405 Burlingame, CA 94010
Telehealth available

Experience Check

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Dr. Ling's Reviews

Likelihood to recommend Dr. Ling

3.2
27 ratings, 21 with a written review
5 star
52%
52%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
41%
41%

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Experienced and Caring
Great doctor, very down to earth. Offered recommendations and information specific to my situation and my goal.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sara – Mar 09, 2025
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Dr. Jie Ling is professional and knowledgeable. The staffs are very helpful and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jamila – Mar 08, 2024
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Excellent and knowledgeable Doctor
Dr Ling is a very knowledgeable and personable doctor. She has been my primary care physician for more than 10 years. Dr Ling cares very much about her patients and does not hesitate to follow up on findings that show up during routine tests. She explains test results in easy to understand language and she makes sure I am up to date on vaccination and screening tests. She has directed me to several very good specialists when I needed in depth follow up.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carrie W – Feb 06, 2024
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Experienced and knowledgable doctor
I have been seeing Dr Ling for over 3 years. She is very experienced and had wide/deep knowledge in medicine and also very precise in diagnosis. She tailors her suggestion based on each individual situation and always helpful and supportive to her patients. She is one of the best family doctors I have ever met!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jan 12, 2024
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feel rush, not answer question
Time to change doctor. I feel rush all the time. I see Dr Ling finish seeing the patient and the staff room on time. Waiting for Dr Ling to come to see me. I look on the phone and see 10 min pass. Doctor did not come in. Finally she did come in and go through my lab, CT, and my condition really fast in 5 min. Did not understand her and I want to ask her question. Doctor said that she have to see another patient. Push me out. She advise to she her NP. My friend see her NP and said she nice and take a lot of time with the patient. I want a doctor to focus on the patient not rushing through the visit. This doctor care to see more patient them caring patient health.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Aug 08, 2023
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Experienced and Caring
The staffs are friendly and helpful. Appointments have been on time. Dr. Ling is very knowledgeable and professional. One time, I was having nerve pain. I called their office and was told to go to the office right away. During the visit, Dr. Ling asked me some questions and diagnosed that I had shingles while I didn’t have any rashes. Because Dr. Ling’s early detection (within the first 72 hours of having symptoms) and prescribed an antivirus medicine to me, the progress of my shingles were under control. I didn’t get much painful rashes and they healed pretty fast. Dr. Ling has a PhD in Pharmaceutical Science, which give me some comfort when taking the medicine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Oct 24, 2022
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Dr. Ling is an excellent and professional doctor, she takes time to listen to my questions and explain my concerns clearly .Staffs are nice and friendly, and the location is a plus.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Liz – Oct 02, 2022
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Good Experience
Dr. Ling has treated my diseases effectively and all my conditions are under control. I am completely satisfied with my care to date. I feel that Dr. Ling is highly knowledgeable. She is also pleasant and efficient. Plus, the clinic location is convenient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Frank A. – Sep 07, 2022
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Efficient and Responsive
I get the best care from Dr. Ling. She and her staff remind me each important lab and imaging, and notify me any abnormal results quickly. The treatments are tailored to my special needs. I am confident my health is in the best hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Wells – Aug 31, 2022
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Scam???
No wait time when I got there for my appointment, that was great! However, my appointment lasted about 8 min before she hurriedly walked out. When the bill came, it included multiple services/screenings NOT performed during my visit, and the most ridiculous (and expensive) item was to evaluate and document my "patient history" when I'm NOT a new patient!!! My time with Dr Ling lasted 6 min before she hurriedly left but when I added up the individual services listed on my medical invoice, it was about an hour.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Mar 21, 2022
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Dr Ling new office in Millbrae is beautiful, well kept & always clean. And the staff is always super friendly which is a huge plus! I have nothing but good things to say about Dr Ling. I've been seeing Dr Ling since she have her old office. Dr Ling is the most caring and warm hearted doctor I've ever been to, but Dr Ling knows when it's time for business. I love how she always listens whenever I have any concerns and doesn't brush it off like other doctors. I even had my whole family come on board as there primary physician. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Don Green – Feb 09, 2022
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The worst family dr---Must Avoid
The whole clinic is $ driven. Dr Jie Ling has no medical ethics, that her main purpose is not to cure patients or providing quality service to her patients, but to squeeze them in $$. They only want you to take flu shots or HPV shots because that creates revenue to the clinic. If you feel sick as I am experiencing, the clinic will defer you to see an urgent care. They didn't perform a family dr's responsibility and get my illness delayed. A must to avoid. As the whole point of having a family dr is someone is familiar with all your medical conditions and have the records and can refer you to the right specialist when you need it.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Feb 01, 2022
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Acts nice at first, but then gets prickly if you question any of her advice. MD/PhD arrogance shows through unfortunately. Will be looking for a doctor that I can have a two-way conversation with.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jan 22, 2022
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For those 5 star reviewers, I sincerely hope they are real patients who were actually helped by Dr. Ling. For myself, i have a completely different experience with her. Dr. Ling was always so rushed, so dismissive, and never have time for patients. Her office staff seemed friendly initially. But when you call them to seek their help for something, they always said we will call you back. unfortunately, they rarely followed up with their promise. I have to keep remembering to call them back. Many times they would say “i have a patient with me, i will call you back later”, but never did. One just have that unsettle feeling that this is just the excuse. Unlike few years ago when dr Ling first started the clinic (when she was quite helpful then), i have a feeling that they have a lot patients now, so they are just pick and chose, and want to get rid of patients who are in very poor health or maybe have bad insurance. I can not recommend Dr Ling to anyone i know.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
11 others found this helpful
Helpful
Nov 15, 2021
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The best family doctor! No nonsense. Direct to the point. Extremely competent physician. Explained my conditions and the lab results thoroughly so that I can fully understand. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Bryan T. – Jun 13, 2021
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Dr. Ling is incredible. She takes the time to get to know you and she took the time to ensure that I was fully informed of all medical procedure before he did anything. She also went out of his way to help me fully understand everything in detail. Love the staff. They are very helpful where to go for lab, imaging, and referral.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sam – Sep 08, 2020
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The doctor rushes you through all your questions, tells you she has a lot of patients to see, and tells you to come back next time to finish asking your remaining questions. Do not recommend!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 08, 2020
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Dr. Ling is very knowledgeable, quick and direct to the point, also saves money for me if a test is not needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
William Yip – Jan 22, 2020
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I come here to see Dr Ling and don't know why I got NP to see me. She did not do anything. She just said Dr Ling will come to see you. Next, I don’t understand why the doctor was in a hurry to see me off. I didn’t even know that the appointment was done. She literally see me like 5 min with me and didn’t ask if I had any questions. In fact I don’t know what medicine I should pick up and instructions on what to do.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jan 12, 2020
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Dr Ling is extremely knowledgeable, patient, attentive, and has a very nice bedside manner. It's easy to make appointment, and reach Dr. Ling.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Apr 08, 2019
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About Me

biography

Dr. Ling is a caring and knowledgeable primary care doctor, ranking in the top three in patient care among 1,000 doctors in the Sutter Medical Network. She was raised in a family of doctors and has deep experience in the medical field, having...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Montefiore New Rochelle|peking Union Medical College Hospital

    Internship Hospital, 2012
  • West China University Of Medical Sciences

    Medical School, 1992
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

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Locations

Practice

Office1828 El Camino Real Ste 405 Burlingame, CA 94010
1

Practice

Bay Area Union Health Center101 El Camino Real Millbrae, CA 94030
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
    • Sat: 9:00am - 12:00pm
  • Directions