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Dr. Jim Bertola, MD

Dr. Jim Bertola, MD

Pain Management*
20+ years of experience

Dr. Jim Bertola, MD is a pain management specialist in Portland, OR and has over 20 years of experience in the medical field. He graduated from Ohio State University in 2001. He is accepting new patients and telehealth appointments.

1.8 Star Rating
Based on 13 reviews 1.8 Star Rating (13 reviews)

Practice

3325 N Interstate Ave Portland, OR 97227
Telehealth available

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Dr. Bertola's Reviews

Likelihood to recommend Dr. Bertola

1.8
13 ratings, 4 with a written review
5 star
15%
15%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
77%
77%

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Arrogant
Telehealth
His arrogance, unwillingness of listen, uncaring attitude, unconcern for my pain, lack of professional demeanor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 13, 2023
Hello, we are so to hear you are very unhappy... Read More
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This provider completely ignored me when I brought up concerns around a particular procedure. I tried to reach him for 6+ weeks in order to have a conversation about my concerns leading up to my appointment and ended up having to file a grievance in order to get a response. Being a chronic pain patient is a very vulnerable place to be and providers in this field should do a better job of making their patients feel heard and cared for.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 24, 2023
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Dr. Bertola gave me an epidural spinal injection that hit a nerve. I could barely walk 20 yards for a few weeks. It took me over a year to recover. He completely ignored my complaint rather than help me deal with the problem.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 12, 2021
Hello, we appreciate your review and would like... Read More
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Dr, Bertola was a no nonsense kind of Doctor. He was not patronizing or condescending, he spoke to me in a straight forward manner. He communicated very well throughout the procedure. I was very apprehensive about going to him due to his low score but that was not my experience with him at all. Doctor Bertola has always handled refills for me so this was a knew area for our interactions. He was even better under this setting. I had steroid injections for my bulging discs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Chris Manion in Portland, OR – Feb 24, 2016
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Know Before You Go

About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.

  • Pain Management

  • Anesthesiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University

    Medical School, 2001
American Board of Medical Specialties®
American Board of Anesthesiology®
- 
Anesthesiology
- 
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
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Locations

Practice

Interstate Medical Office West (Addiction Medicine)3325 N Interstate Ave Portland, OR 97227
1

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