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Dr. Joan Sy, DO

Dr. Joan Sy, DO

Osteopathic Manipulative Therapy*
30+ years of experience

Dr. Joan Sy, DO is an osteopathic manipulative therapy specialist in Laguna Hills, CA and has over 30 years of experience in the medical field. She graduated from Western University of Health Sciences College of Osteopathic Medicine of the Pacific in 1993. She is affiliated with medical facilities such as MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 29 reviews 3.4 Star Rating (29 reviews)

Practice

24953 Paseo de Valencia Ste 1A Laguna Hills, CA 92653
Telehealth available

Make an Appointment

(949) 470-9000

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
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Dr. Sy's Reviews

Likelihood to recommend Dr. Sy

3.4
29 ratings, 11 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
34%
34%

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Best PCP ever!
My health and life outlook were in terribly bad shape when I first walked into Dr Sy's office, but I was met with a brilliant and supportive doctor who genuinely cares! In the 3 years since our first meeting, I have made vast improvements in my health and outlook on life! Dr Sy has literally been a life saver!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kathleen Hamburg – Mar 12, 2022
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I have been going to Dr. Sy for about two years now. I see her for Osteopathic Manipulative Therapy. Dr. Sy has a special gift when it comes to this therapy. She is very intuitive and has the ability to sense the needs of your body. This realization did not come from the first session with her but grew over time. Trusting her and her treatments. We all have specialties and I feel OMT is hers. The staff is professional and personable and will help you with your questions and needs. All in all a great experience for me.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S – Jun 10, 2021
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I've been with Dr. Sy for over 20 years, and in my 50's I am in better health than ever before. Dr. Sy actively partnered with me to enhance and improve my overall health quality. I recommend her to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Yvonne – Oct 07, 2020
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Very professional and personal at the same time. Thorough explanation of pros and cons. Pragmatic and kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Arturo – Apr 17, 2020
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I have been going to Dr Sy for 7 years. She is intuitive and has a gift at reading/ scanning your needs. It took me a while to understand this. I took her for not wanting to know me or listen to me. Hence, she may not have the best bed side manor for questions or chatting. However, she is efficient and has a wisdom about her that is pretty remarkable. If you need a holistic MD, I totally recommend her. Great staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 17, 2020
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She is concerned more with her revenue than her patients. She would only schedule 20 minute appointments and would tell you anything that couldn't be covered in that time would require another appointment (more copay for her). The average time I had to wait between scheduling an appointment and actually seeing Joan was 3 weeks. Was very dissatisfied with experience.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 23, 2019
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While I feel that Dr. Sy is competent, her focus on blood testing twice a year and the subsequent emphasis on selling expensive supplements became too much for me. I felt that I was “sick” all the time because I “needed” to be taking more and more vitamins. On the plus side, her office staff were competent and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Laguna Woods, CA – Jul 19, 2017
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While reviewing my lab results yesterday Dr. Sy stopped me three times from asking a question stating that "we have a lot of data" I get 30 minutes of healthcare a year at this office out of 525,600 annual minutes, which is .000057%. Sure does not feel like much.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Bruce E in Laguna Niguel, CA – Mar 16, 2017
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I would highly recommend Dr Sy to anyone. She is always on top of all the latest healthcare news and medical technology. She is extremely thorough and she truly cares about her patient's health, as if you were a friend or family member. She explains everything she does and always explains the $$ costs, so there are no surprises on your bills. She also has a web portal... a big PLUS!! She has an incredible staff that seem like family to me, and they are also very efficient in everything!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Larry D in Costa Mesa, CA – Feb 17, 2017
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At my last visit I got into an argument with Dr. Sy about the scheduling issues and the fact that they schedule several 10 min appts instead of putting everything in one. Why do I have to come in twice to get test results? Dr. Sy told me straight out of her mouth, If she were to discuss my test results in one appt she would have to spend an hour with me and ... wait for it.... insurance is not paying her to spend an hour with me. Wait what?? Last time I checked insurance bills by the diagnos
What went well
  • Office environment
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Khylo in Laguna hills, CA – Sep 16, 2016
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BAD and worse customer service I have ever seen in my life ,, No respect at all !!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Walaa in Ladera ranch – Mar 17, 2016
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Leave a review

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Know Before You Go

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Osteopathic Manipulative Therapy

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Arrowhead Regional Medical Center

    Internship Hospital, 1994

  • Western University Of Health Sciences College Of Osteopathic Medicine Of The Pacific

    Medical School, 1993
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Dr Joan SY Medical Corporation24953 Paseo de Valencia Ste 1A Laguna Hills, CA 92653
1

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback

  • Providence Mission Hospital Mission Viejo

    27700 Medical Center Rd
    Mission Viejo, CA 92691
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

  • MemorialCare Saddleback Medical Center

    24451 Health Center Dr
    Laguna Hills, CA 92653
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality