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Dr. Joel Jones, DO

Dr. Joel Jones, DO

Emergency Medicine*
20+ years of experience

Dr. Joel Jones, DO is an emergency medicine specialist in Bentonville, AR and has over 20 years of experience in the medical field. He graduated from P.G. INSTITUTE AND KAKATIYA UNIVERSITY / NIZAM'S INSTITUTE OF MEDICAL SCIENCES in 2001. He is affiliated with medical facilities such as St Mary's Regional Medical Center and Mercy Hospital Berryville.

3.4 Star Rating
Based on 10 reviews 3.4 Star Rating (10 reviews)

Practice

3000 Medical Center Pkwy Bentonville, AR 72712

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At a Glance

  • Area of Expertise
    Dr. Jones specializes in the area of Family Practice. See board certifications
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.4
10 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Went to the ER with back pain and a history of kidney stones, was treated like a drug seeker, also came in with a sinus infection he refused to even look at my sinuses said that it was not an emergency, not 24 hours after leaving the emergency room and dr jones telling me that my test results were normal I saw my kidney doctor and have lead in my urine. doctor told me that he would not look at my sinuses because this was not McDonald's and I could not just order whatever I wanted. Very unprofessional, him and a nurse were degrading me and badgering me outside of my room in front of other patients. call patient advocate for Northwest medical center still have not received a response, have my test results from primary care and test results from ER will be taking further action.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jun 18, 2020
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Dr. Joel Jones cared for my dying 84 year old father in an emergent situation. He showed abundant compassion and demonstrated great knowledge when it was needed the most. I will be forever thankful to wonderful Dr's like him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Melissa James - Miles – Feb 14, 2020
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Daughter in law went in to er in Springdale with horrible pain due to Ehler Danlos. She had taken to many over the counter pain meds because thr pain wouldn't stop. Instead of helping her with the pain he told her she was crazy and tried to commit her. It took a higher ranking dr to get him to leave her be and get her some pain meds. Not happy momma!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 16, 2020
×Post a ResponseAre you Dr. Jones?
The best experience in an ER I’ve ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 10, 2018
×Post a ResponseAre you Dr. Jones?
What a great ER doctor. Dr. Jones is extremely kind and compassionate towards his patients and their families. Best ER experience to date.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 02, 2018
×Post a ResponseAre you Dr. Jones?

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About Me

biography

Dr. Joel Jones, DO is an emergency medicine specialist in Bentonville, AR and has over 20 years of experience in the medical field. He graduated from P.G. INSTITUTE AND KAKATIYA UNIVERSITY / NIZAM'S INSTITUTE OF MEDICAL SCIENCES in 2001. He is...read more
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • P.g. Institute And Kakatiya University / Nizam's Institute Of Medical Sciences

    Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Northwest Medical Center-Bentonville3000 Medical Center Pkwy Bentonville, AR 72712
1

Practice

Core Physical Therapy PLLC230 Parking Way St Lake Jackson, TX 77566
2
Office5102 W Pauline Whitaker Pkwy Ste 124 Rogers, AR 72758
3

Affiliated Hospitals

  • St Mary's Regional Medical Center

    305 S 5th St
    Enid, OK 73701
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Siloam Springs Regional Hospital

    603 N Progress Ave
    Siloam Springs, AR 72761

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
  • Northwest Medical Center-Springdale

    609 W Maple Ave
    Springdale, AR 72764
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality