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Dr. John Andrew, MD

Dr. John Andrew, MD

Adult Medicine*
50+ years of experience

Dr. John Andrew, MD is an adult family medicine physician in Greenbrae, CA and has over 50 years of experience in the medical field. He graduated from DALHOUSIE UNIVERSITY / FACULTY OF MEDICINE in 1974. He is affiliated with medical facilities Novato Community Hospital and Marinhealth Medical Center. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 16 reviews 3.6 Star Rating (16 reviews)

Practice

599 Sir Francis Drake Blvd Ste 208 Greenbrae, CA 94904
Telehealth available

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Andrew's Reviews

Likelihood to recommend Dr. Andrew

3.6
16 ratings, 6 with a written review
5 star
56%
56%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
31%
31%

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Great doctor. Terrible office management; only uses his answering service.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Greenbrae CA – Feb 02, 2024
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Abandoned by M.D.
Mr. Andrew met with me in person in his office and agreed to accept me as a new patient; when requesting confirmation of receipt of prior medical records via answering service, via voice mail staff confirmed receiving records. When I called to make an appointment the phone was always answered by an answering service during regular business hours, never by staff. Left multiple messages over a period of weeks requesting an appointment, never received a return call. Answering service stated "... not accepting new patients."
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
May 29, 2023
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Poor coordination with the insurance provider
Provider shows he's taking a new patient when he isn't. Needs to update his information with the provider. Disappointing.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 16, 2023
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Not the best for certain
Nice man. Getting along in years. Horrible office. Called about a prescription change and talked to office administrator who assured me she would check and get right back to me. No reply. 3 days later left a message. 3 more days, left another message. 3 more days, stopped by his office and talked directly with admin. another week has gone by - still no response.
What went well
  • Staff friendliness
What could be improved
  • Office environment
Helpful
Dec 07, 2022
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Dr Andrew was my dr for many years, I didn't see him real often but when I needed him the most,he wrote me a letter after 17 years telling me he would not treat me! A letter not even a reason!! He new how sick I was and left me with no care!! This was the most frightening time of me and my family's life!!! He never did much of anything to help me!!!
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Cat in Petaluma, CA – Oct 02, 2016
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I should. He knows what he's doing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Larkspur, CA – Jun 09, 2016
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About Me

biography

Dr. John Andrew, MD is an adult family medicine physician in Greenbrae, CA and has over 50 years of experience in the medical field. He graduated from DALHOUSIE UNIVERSITY / FACULTY OF MEDICINE in 1974. He is affiliated with medical facilities...read more
  • Adult Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dalhousie University / Faculty Of Medicine

    Medical School, 1974
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office599 Sir Francis Drake Blvd Ste 208 Greenbrae, CA 94904
1

Affiliated Hospitals

  • Novato Community Hospital

    180 Rowland Way
    Novato, CA 94945
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Marinhealth Medical Center

    250 Bon Air Rd
    Greenbrae, CA 94904
    Recipient of 3
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality