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Dr. John Payne, MD

Dr. John Payne, MD

Internal Medicine*
10+ years of experience

Dr. John Payne, MD is an internist in Lubbock, TX and has over 10 years of experience in the medical field. He graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2013. He is affiliated with University Medical Center. He is accepting telehealth appointments.

5 Star Rating
Based on 13 reviews 5 Star Rating (13 reviews)

Practice

3601 4th St Lubbock, TX 79430
Telehealth available
(806) 743-3150
Patient Favorite Award

Dr. Payne is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Payne specializes in the area of Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
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Dr. Payne's Reviews

Likelihood to recommend Dr. Payne

5.0
13 ratings, 11 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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The best DR I have had
Dr. Payne is someone who will listen and will spend the time needed to make sure you understand treatments and medications. He has been an amazing partner in my health and would highly recommend Dr. Payne to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Weber – Nov 09, 2023
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Absolutely the best
Dr Payne listens to all my concerns and gives options for me to consider to manage my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 03, 2023
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most likely
His quick ability to address my concerns about my treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Smith – Aug 24, 2023
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Patient review of Dr Payne
My first visit with Dr Payne went exceptionally well. He started with my history and we went from there. Dr Payne took copious notes on our visit and even shared information from my PCP about weight gains and losses. We developed a plan of action for my weight loss for the next few months! I was very impressed with Dr Payne and his demeanor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Craig Mann – Jul 01, 2023
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Dr. Payne always takes the time to listen to his patients. Never forced treatment options. Tries to understand your thoughts and works with you .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 29, 2023
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Dr. Payne is awesome!
Dr. Payne is always very kind and interested in what’s going on with my health needs. He’s never in a rush and takes all the time we need. He offers great advice and practical solutions to my individual issues. Bottom line….he’s really smart and a REALLY nice guy. Glad he’s my doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Jones – Jun 25, 2023
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Dr. Payne is my primary care physician
Every visit I have had with Dr. Payne has been a positive experience. It is always a warm friendly environment. He answers all of my questions and is willing to spend plenty of time with me. He is thorough and reassuring. He is knowledgeable and I trust him completely. I would recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JOHN DUDLEY – Jun 23, 2023
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Attentive to concerns
Dr Payne takes the time to answer all questions and concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 02, 2023
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More than just a doctor
I can not say enough good things about Dr. Drew Payne. He is my mothers PCP. He treats her and I with so much love and respect while we are dealing with possible Alzheimer’s. He is never rushed, knows exactly what to do next, and treats my mother like his own loved one. This last visit, he held her hand and told her how glad he was to see her and it was so genuine! He also called me afterward, without me asking, to discuss what we couldn’t discuss in front of her without upsetting her. I couldn’t ask for a better person to walk with us through this journey.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 28, 2023
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Dr. Payne
I believe he is the best physician I’ve ever had!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mikielikesit – Jul 28, 2022
Hi Mikielikesit, Thank you for taking the time to... Read More
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He is a true doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 23, 2020
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Know Before You Go

About Me

care philosophy

J. Drew Payne, D.O., board-certified in Internal Medicine, practices at Texas Tech Physicians outpatient clinic and is affiliated with University Medical Center for inpatient care. He completed medical school at the A.T. Still University Kirksville,...read more

biography

J Drew Payne, D.O.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 2013
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Patient Favorite Award

Dr. Payne is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Texas TECH University Health Sciences Center3601 4th St Lubbock, TX 79430
    1

    Affiliated Hospitals

    • University Medical Center

      602 Indiana Ave
      Lubbock, TX 79415
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality