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Dr. Jon Anderson Payne, MD

Dr. Jon Anderson Payne, MD

Family Medicine*
5+ years of experience

Dr. Jon Anderson Payne, MD is a family medicine physician in Rowlett, TX and has over 5 years of experience in the medical field. He graduated from EAST TEXAS BAPTIST UNIVERSITY / SCHOOL OF MEDICINE in 2016. He is affiliated with Texas Health Presbyterian Hospital Rockwall. He is not accepting new patients.

4.8 Star Rating
Based on 93 reviews 4.8 Star Rating (93 reviews)

Texas Health Family Care

5501 Gordon Smith Dr Ste 500 Rowlett, TX 75089

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Experience Check

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Dr. Anderson Payne's Reviews

Likelihood to recommend Dr. Anderson Payne

4.8
93 ratings, 93 with a written review
5 star
88%
88%
4 star
3%
3%
3 star
6%
6%
2 star
1%
1%
1 star
1%
1%

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Listens
Dr Payne has been a godsend to me lately. The drs here In Texas don’t want to find out what is wrong but Dr Payne does.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 18, 2024
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Payne is very stoic and doesn't seem to have compassion for the patient. I will be changing PCPs. I prefer a more compassionate bedside manner.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
Helpful
Nov 26, 2024
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The Dr wasn't friendly. His attitude was very dry.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 24, 2024
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Dr Payne and his nurse [...] are the best.....
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 23, 2024
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Very efficient office that clearly values people's time. I was in and out under 30 minutes. Very impressed with the level of attention and efficiency.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 07, 2024
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My test result was negative and then I was dismissed. Instead of trying to figure out why or what the symptoms were. I am seldomly in the office less than once a year. I was very surprised I was not helped.
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Nov 06, 2024
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Been with this group and these nurses and Dr's for over 30 years
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 23, 2024
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Fat friendly convenient service thanks
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 19, 2024
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He was VERY thorough & I appreciated that he recognized that there was no need for antibiotics. He asked good questions & listened. I felt I was in good hands. Thank you.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 18, 2024
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Dr Payne and his nurse [...] are the best
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 12, 2024
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Dr Payne and back office staff, as well as the reception staff, and the lab staff were all very professional and showed me complete respect and care, I felt like I was part of the family.
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 10, 2024
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I have been a patient since the 80's.We love the time, care & attention we get from Tx Health & its staff.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 06, 2024
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Great experience from front desk to the nurse, to Dr Payne.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 02, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Sep 17, 2024
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I am just another number to this practice. Get me seen ans on the way. Dr. Payne had a slightly better bedside manner on this visit, with saying he was concerned that the redness on my neck had not gone away with the previous antibiotic, and prescribed another. No explanation or follow up with any other doctors for my unusual condition m.
What went well
No results
What could be improved
No results
Helpful
Sep 04, 2024
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Doctor was familiar with my past health status even though I am not normally his patient , very reassuring
What went well
No results
What could be improved
No results
Helpful
Aug 31, 2024
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Very friendly informative and caring.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 28, 2024
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I have only had good experiences at this pffice.
What went well
No results
What could be improved
No results
Helpful
Aug 22, 2024
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Had a very good experience. Dr Payne was very patient & answered all my questions. Didn't feel rushed.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 19, 2024
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Dr. Payne Seem to care and answered my questions and provided good treatment.
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
Aug 17, 2024
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About Me

biography

Dr. Jon Anderson Payne, MD is a family medicine physician in Rowlett, TX and has over 5 years of experience in the medical field. He graduated from EAST TEXAS BAPTIST UNIVERSITY / SCHOOL OF MEDICINE in 2016. He is affiliated with Texas Health Presbyterian Hospital Rockwall. He is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • East Texas Baptist University / School Of Medicine

    Medical School, 2016
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
Sports Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Texas Health Family Care

Texas Health Family Care5501 Gordon Smith Dr Ste 500 Rowlett, TX 75089
1

Affiliated Hospitals

  • Texas Health Presbyterian Hospital Rockwall

    3150 Horizon Rd
    Rockwall, TX 75032
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality