background
background
Dr. Jonathan Frankel, MD

Dr. Jonathan Frankel, MD

Cosmetic, Plastic & Reconstructive Surgery*
10+ years of experience

Dr. Jonathan Frankel, MD is a plastic surgeon in Westlake, OH and has over 10 years of experience in the medical field. He graduated from Case Western Reserve University in 2011. He is affiliated with medical facilities such as Southwest General Health Center and UH St. John Medical Center. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 56 reviews 4.9 Star Rating (56 reviews)

Practice

960 Clague Rd Ste 2460 Westlake, OH 44145
Telehealth available

Make an Appointment

Dr. Frankel is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

Search for experience in a specific area

Dr. Frankel's Reviews

Likelihood to recommend Dr. Frankel

4.9
56 ratings, 56 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Whole experience went smoothly. Staff and Dr Frankel were cheerful and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
×Post a ResponseAre you Dr. Frankel?
Excellent doctor
Results were excellent. Dr Frankel is very understanding, very knowledgeable, excellent listener
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 17, 2025
×Post a ResponseAre you Dr. Frankel?
Very friendly and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 17, 2025
×Post a ResponseAre you Dr. Frankel?
So far my results have shown improvement with an under eye puffiness and back for round two treatment...staff and Dr could not be any nicer
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 15, 2025
×Post a ResponseAre you Dr. Frankel?
Dr. Jonathan Frankel has excellent bed-side manner. He makes you feel comfortable and his work exceeded my expectations.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 05, 2025
×Post a ResponseAre you Dr. Frankel?
Wonderful experience
I was well informed and prepared for what to expect during and after the surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2025
×Post a ResponseAre you Dr. Frankel?
Mr. Calum Kendall, very good very nice.
The overall experience was very pleasant and was a smooth ride from the diagnostic to the surgery and recovery. Dr. Jonathan Frankel is very nice and explained how the procedure would be performed and carried out. It was very helpful that he would explain in detail to help me understand and feel comfortable with what was going on. I have never felt better and can breathe out of my nose and not my mouth like a troglodyte. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 27, 2025
×Post a ResponseAre you Dr. Frankel?
I was very pleased with the results
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 27, 2025
×Post a ResponseAre you Dr. Frankel?
Dr. Frankel is an absolute professional. Highly recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
×Post a ResponseAre you Dr. Frankel?
Exceptional Care and Patient Support!
Cassidy, Demi and Dr. Frankel were all wonderful. Even before my appointment, the team went above and beyond, putting me on their waitlist and consistently following up until an opening matched my schedule. Dr. Frankel and his team made me feel comfortable and were incredibly accommodating. Thank you for making this process so smooth!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
×Post a ResponseAre you Dr. Frankel?
Lower eyelid Blephoplasty
The whole experience was great! I am very happy with the results. Excellent care!
What went well
No results
What could be improved
No results
Helpful
Dec 26, 2024
×Post a ResponseAre you Dr. Frankel?
Incredible Experience with Dr. Frankel and Team
My experience was a 10 on a scale of 1 - 10 with 10 being the best. Dr. Frankel and his team have improved my breathing dramatically and thus my overall quality of life. Dr. Frankel and his team, in particular Sarah, are extremely competent, knowledgeable, responsive and caring. My experience has been off the charts positive! Thank you!
What went well
No results
What could be improved
No results
Helpful
Dec 25, 2024
×Post a ResponseAre you Dr. Frankel?
Excellent bedside manner!!
Very patient and thorough during consultation. I never felt rushed and never felt pressured to do any treatments. Talked about pros and cons of different options, but also was very honest in his assessments . Really enjoyed his demeanor.
What went well
No results
What could be improved
No results
Helpful
Dec 20, 2024
×Post a ResponseAre you Dr. Frankel?
Wonderful
Everyone is wonderful!! Dr Frankel is excellent!! He is caring, very knowledge, patient, very detailed with the information provided to me. The whole experience with University and staff was great! I highly recommend Dr. Frankel!!!
What went well
No results
What could be improved
No results
Helpful
Dec 14, 2024
×Post a ResponseAre you Dr. Frankel?
I would recommend Dr. Frankel to anyone for ENT
Overall am exceedingly please with how attentive and caring Dr Frankel was throughout the entire process from start to finish. He not only met my needs of being able to breathe but was able to provide me with an amazing cosmetic change as well that looks natural and flawless. His team was great to work with and always available if ever needed.
What went well
No results
What could be improved
No results
Helpful
Dec 13, 2024
×Post a ResponseAre you Dr. Frankel?
Turning back the clock and becoming a better me.
Dr. Frankel focused on enhancing and improving my image rather than changing it. We talked about what to do if I wasn't happy with the outcome. I will admit that I was anxious about the potential scarring after researching procedures online before my surgery and during the first few days of my healing process. However, my doctor had prepared me for what to expect, which helped tremendously as I recovered. Fortunately, I experienced no pain during the surgery. If I had any questions or concerns, he constantly encouraged me to give him a call. I am extremely pleased with the results. This has boosted my self-confidence significantly.
What went well
No results
What could be improved
No results
Helpful
Dec 05, 2024
×Post a ResponseAre you Dr. Frankel?
Game changer in my life!
Dr. Frankel changed my life! I never knew it was possible to breathe this good! Game changer in my life! Dr. Frankel and his staff are so caring and make you feel so comfortable. Thank you for changing my life.
What went well
No results
What could be improved
No results
Helpful
Dec 05, 2024
×Post a ResponseAre you Dr. Frankel?
Wonderful experience
The doctor and staff was very kind, caring, informative, great listeners.
What went well
No results
What could be improved
No results
Helpful
Nov 27, 2024
×Post a ResponseAre you Dr. Frankel?
Dr. Frankel and staff were excellent!
Surgery went extremely well and recovery time was as described. Preparation and follow up calls were very helpful in being able to ask questions when needed. Staff and Dr. Frankel were extremely knowledgeable in preparing for surgery explaining everything along the way.
What went well
No results
What could be improved
No results
Helpful
Nov 27, 2024
×Post a ResponseAre you Dr. Frankel?
It was great
Dr FRANKEL WAS GREAT CARING AND A VERY GOOD JOB I recommend him to every one I know
What went well
No results
What could be improved
No results
Helpful
Oct 31, 2024
×Post a ResponseAre you Dr. Frankel?

Leave a review

How was your experience with Dr. Frankel?

About Me

care philosophy

Jonathan Frankel, MD is an award-winning, double board-certified surgeon specializing in Facial Plastic & Reconstructive Surgery in the Cleveland area. He has a unique, in-depth understanding of the form and function of the face.

He...
read more

biography

Dr. Frankel is a Cleveland native who returned home upon the completion of his surgical training. He graduated Magna Cum Laude from the University of Pennsylvania and went on to achieve a Doctor of Medicine degree from Case Western Reserve University...read more
  • Cosmetic, Plastic & Reconstructive Surgery

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Case Western Reserve University

    Medical School, 2011
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
American Board of Facial Plastic and Reconstructive Surgery®
American Board of Facial Plastic and Reconstructive Surgery
Plastic Surgery & Facial Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Frankel is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Uhmg Otolaryngology960 Clague Rd Ste 2460 Westlake, OH 44145
    1

    Practice

    University Hospitals11100 Euclid Ave Cleveland, OH 44106
    2
    Office29099 Health Campus Dr Ste 250 Westlake, OH 44145
    3
    Office3909 Orange Pl Ste 4100 Beachwood, OH 44122
    4

    Affiliated Hospitals

    • Southwest General Health Center

      18697 Bagley Rd
      Middleburg Heights, OH 44130
      Recipient of 16
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      79%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • UH St. John Medical Center

      29000 Center Ridge Rd
      Westlake, OH 44145
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • UH Cleveland Medical Center

      11100 Euclid Ave
      Cleveland, OH 44106

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality