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Dr. Jonathan Mark, MD

Dr. Jonathan Mark, MD

Otolaryngology-Head and Neck Surgery*

Dr. Jonathan Mark, MD is an otolaryngology-head and neck surgery specialist in Norfolk, VA. He is affiliated with medical facilities such as Sentara Norfolk General Hospital and Sentara Virginia Beach General Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

600 Gresham Dr Norfolk, VA 23507
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Mark specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mark's Reviews

Likelihood to recommend Dr. Mark

3.7
3 ratings, 3 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Very pleased with Dr. Mark
The first time I went to see Dr. Mark he was able to explain exactly what he was going to do to remove the lipoma from my neck. It was in a very bad area near my vein and arteries in my neck. I was scared to have it removed because of the location of it. The surgery was a success and the scar is unnoticeable. I was pleased with my surgery and was glad I was able to get the lipoma removed successfully.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jody – Feb 12, 2024
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Do not go to Dr. Jonathan Mark. He would not follow up or return your phone calls. I saw and consulted him July 2019 for a mass that was found thru an MRI when I was admitted at Chesapeake Regional Medical Center. When I got in his office, he said he does not have the MRI pictures to discuss with me. He made wait in his office for 4 hours. After 4 hours he sent me home as he said he could not get the results and told me he would call me to follow up and that he would discuss my case with his group of doctors. Never got a call. I called his office after a month (August 2019) of not hearing from him and left a message. I called his office again after 2 months (September 2019) not hearing anything from him no response or call back. My primary doctor called too and left 2 messages no call back. I called the third time and asked if I could speak to him and I was told he was too busy with other patients. I told his nurse that they are both fired and I got a call back after a few hours.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Vincent Victa – Jan 16, 2020
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As far as I am concerned, Dr. Mark is the best doctor, best person and best surgeon in his department at EVMS.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
E. Gibson in Hampton, VA – Dec 27, 2018
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Leave a review

How was your experience with Dr. Mark?

About Me

biography

Dr. Jonathan Mark, MD is an otolaryngology-head and neck surgery specialist in Norfolk, VA. He is affiliated with medical facilities such as Sentara Norfolk General Hospital and Sentara Virginia Beach General Hospital. He is accepting new patients and telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Eastern Virginia Medical School

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Sentara Norfolk General Hospital600 Gresham Dr Norfolk, VA 23507
1
Thoma & Sutton EyeCare Professionals LLC222 Piedmont Ave Cincinnati, OH 45219
2

Affiliated Hospitals

  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Leigh Hospital

    830 Kempsville Rd
    Norfolk, VA 23502
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Riverside Walter Reed Hospital

    7519 Hospital Dr
    Gloucester, VA 23061

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality