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Dr. Joseph Lai, DO

Dr. Joseph Lai, DO

Family Medicine*

Dr. Joseph Lai, DO is a family medicine physician in Charlotte, NC. He is affiliated with Novant Health Huntersville Medical Center. He is accepting new patients.

3.8 Star Rating
Based on 19 reviews 3.8 Star Rating (19 reviews)

Locations

Novant Health Primary Care South End

Novant Health Primary Care South End2400 South Blvd Ste 103 Charlotte, NC 28203
1

At a Glance

  • Area of ExpertiseDr. Lai specializes in the area of Family Practice. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Easy SchedulingPatients said scheduling was easy. See reviews

More Family Practitioners at Novant Health

Experience Check

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Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

3.8

19 ratings, 18 with a written review
5 Star
68%
68%
4 Star
0%
0%
3 Star
5%
5%
2 Star
0%
0%
1 Star
26%
26%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debbie – Feb 27, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
XtopherOrr – Sep 13, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 12, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 11, 2024
×Post a ResponseAre you Dr. Joseph Lai, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Denise R – Oct 13, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 22, 2023
×Post a ResponseAre you Dr. Joseph Lai, DO?
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeremy C – Aug 23, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 30, 2023
Joseph, we care deeply about our patients and the...Read More
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
NA – Mar 18, 2023
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Peter Vance – Nov 11, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eddie – Nov 04, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
James – Nov 01, 2022
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 people found this helpful
Helpful
A patient of Dr. Lai's for the last two years – May 20, 2022
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What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
J – Oct 08, 2021
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
May 11, 2021
×Post a ResponseAre you Dr. Joseph Lai, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Morrison – May 06, 2021
×Post a ResponseAre you Dr. Joseph Lai, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 18, 2020
×Post a ResponseAre you Dr. Joseph Lai, DO?
What went well
No results
What could be improved
No results
Helpful
Nov 11, 2020
×Post a ResponseAre you Dr. Joseph Lai, DO?

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About Me

Watch Dr. Lai's Video

care philosophy

As a Family Medicine Physician with a passion for holistic and mindfulness practices, I am committed to providing patient-centered care that addresses the physical, emotional, and spiritual needs of each individual with the avoidance of pharmacologics...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lake Erie College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Novant Health Huntersville Medical Center

    10030 Gilead Rd
    Huntersville, NC 28078
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality