Dr. Joseph Zeno, DO

Dr. Zeno said he was going to refer me to a specialist. His staff member told me it would take 2 weeks to make a referral. My previous doctor's staff would pick up the phone and make the referral appointment BEFORE I even left his office. A medication I was prescribed needed a pre -authorization from my insurance company. A specialist I just went to for which I needed a pre-authorization for a medication did the pre-authorization before the pharmacy got the prescription. They filled it and I just picked it up. Dr. Zeno's staff member does nothing. She sits back and says she needs the denial from the insurance company sent to her by the pharmacy. She claims she didn't get it and never contacts the insurance company for a pre-authorization even though all she has to do is call a phone number. So I end up having to pay out of pocket because this staff member is too lazy to do her job. When I leave this office, I feel no one gives a darn. Yes,it's all about how your treated.

On time. No long waits. Listens well. Patient. Caring.

When my husband's doctor retired, we worried about finding another doctor he liked. We needn't have worried. After asking friends & relatives for recommendations, we decided he would go to Dr. Zeno based on several enthusiastic recommendations. My husband, who had two bouts with cancer & many complications felt extremely comfortable talking with Dr. Zeno about his problems. Dr. Zeno listens like you are his only patient. He answers questions & offers treatment suggestions. He explains blood work & test results in plain English. In short, after numerous years with Dr. Zeno, he was the best possible choice to be my husband's doctor!

I have been a patient of Dr. Zeno's for over 20 years. He is amazing.Always listens and can talk to him about anything. Very thorough and caring . My husband switched to him about 9 years ago and couldn't have been more happy. We just adore him !!!

Dr. Zeno has always been there for us. He is very interested in his patients and always up front about illnesses. e have gone to him for well over 15 years and have no complaints

PROS: Prompt, knowledgeable and clearly experienced. Staff is very professional. CONS: Comes off a bit omniscient and detached, even stand-offish at times. I have a number of health issues I'm trying to resolve (wrt both me and my mother) and I feel like he could be doing more to help. I've actually found more comprehensive info online and via other medical professionals than from him. Some of what I found outright contradicts things he's said (i.e. "there's no way to test for Alzheimer's").

My parents went to him if he did not know he would get a specialist. I now see himI am very pleased and happy to call him my physician. Thank you for all you have done. I would recommend him highly.

Dr. Zeno and his Staff are outstanding..Dr Zeno takes his time with you and doesn't make you feel rushed.. you feel like he really cares about you and how your feeling.. I have been to other doctors that just sat with the computer in their hands and asked a bunch of questions and sent you for test.. and made you feel like a number or something.. anyway .. me and my friends just love Dr. Zeno..