Dr. Joshua Usen, DO
Family Medicine*
Dr. Joshua Usen, DO is a family medicine physician in Buffalo, NY. He is affiliated with medical facilities Buffalo General Medical Center and Sisters of Charity Hospital. He is not accepting new patients.
4.7 Star Rating
Based on 42 reviews 4.7 Star Rating (42 reviews)
Practice
2350 Maple Rd Ste 100 Buffalo, NY 14221Telehealth available
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Dr. Usen's Reviews
Likelihood to recommend Dr. Usen
4.7
42 ratings, 12 with a written review
| 5 star | 86% | 86% |
| 4 star | 5% | 5% |
| 3 star | 2% | 2% |
| 2 star | 5% | 5% |
| 1 star | 2% | 2% |
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We have been going to Dr Usen for many years. He is the best, caring, efficient, and all around great person. Have recommended him to my friends and they are all satisfied also.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sheila trabert – Jul 09, 2023
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Dr. Usen has been my family doctor since we moved here over ten years ago. His practice has changed with the times and has grown into what it is today. Communication with his office is very easy. I get a response very quickly. Doctor Usen is kind, takes his time to listen, and if he thinks you need a specialist he has some great recommendations.
Great Doctor, great practice.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sandy and Michael C – Apr 02, 2021
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I have to say that Dr Usen and Molly are the best Drs I’ve ever had. It never feels like a hurry up I’m on to the next chart. I feel like a person being taken seriously and they always get back to me promptly and with concern and compassion. I hope the office never gets so big that they lose the personal touch. That in itself makes me feel better in itself.
Thank you Dr Usen and Molly.
PS...and I’m glad he’s way younger than me so that he won’t retire while I’m still here. ??
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Susan Potter – Jan 25, 2020
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Dr. Usen always takes the time to answer all of my questions and concerns. I have been going to him for 5 years and have always left the office happy! He genuinely cares about his patients and their problems.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 09, 2019
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I have been going to Dr Usen for 13 years now and have always gotten the best kindest service from him and the entire staff no matter how much they change nurses, PA’s, or secretarys.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 16, 2019
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Dr Usen is very knowledgable and compassionate. He has always gotten back to me promptly, whether it is via telephone or the patient portal online.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Amherst, NY – Sep 08, 2018
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Dr Usen is the most caring doctor your going to find in wny
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ed Null in West Seneca. Ny – Apr 20, 2018
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Terrible experience. He talked down to me and treated me as if my issues weren’t of concern.
What went well
- Office environment
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mar 13, 2018
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the absolute best.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Alden, NY – Apr 13, 2017
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He was very compassionate and knowledgeable about my condition.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
janie in Buffalo, NY – Aug 02, 2016
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Have left multiple messages for test results, does not return calls.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
11 others found this helpful
Helpful
Jane in Buffalo, NY – Jun 11, 2016
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Dr. Usen and the entire staff are so professional with everything they do yet they are masters of putting you at ease.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
8 others found this helpful
Helpful
R.M.Gregg,Jr. in Lancaster, NY – Apr 30, 2016
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Leave a review
How was your experience with Dr. Usen?Overall Patient Satisfaction
42responses
Likelihood of recommending Dr. Usen to family and friends is 4.6666665 out of 5
About Me
biography
Dr. Joshua Usen, DO is a family medicine physician in Buffalo, NY. He is affiliated with medical facilities Buffalo General Medical Center and Sisters of Charity Hospital. He is not accepting new patients.Family Medicine
Osteopathic Manipulative Therapy
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Sisters Of Charity Hospital
Internship HospitalNew York Institute Of Technology College Of Osteopathic Medicine
Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians
-
Family Practice/OMT
-
Osteopathic Manipulative Medicine†
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Office2350 Maple Rd Ste 100 Buffalo, NY 14221
Affiliated Hospitals
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
71%Patients said that doctors always listened to them and explained things well5% lower than the national average
Learn more about how Healthgrades measures Hospital Quality