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Dr. Juan Flores, MD

Dr. Juan Flores, MD

Pulmonary Disease*
20+ years of experience

Dr. Juan Flores, MD is a pulmonologist in Naperville, IL and has over 20 years of experience in the medical field. Dr. Flores has extensive experience in Pulmonary Vascular Conditions and Obstructive Lung Disease. He graduated from Loyola University Chicago Stritch School of Medicine in 2002. He is affiliated with Edward Hospital-Main Campus. He is accepting new patients.

3 Star Rating
Based on 23 reviews 3 Star Rating (23 reviews)

Duly Health and Care

100 Spalding Dr Naperville, IL 60540

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Hospital Highlight

Dr. Flores is affiliated with Edward Hospital-Main Campus Naperville, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Flores specializes in the areas of Critical Care Medicine, Pulmonary Disease & Sleep Medicine. See board certifications
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Flores' Reviews

Likelihood to recommend Dr. Flores

3.0
23 ratings, 13 with a written review
5 star
43%
43%
4 star
4%
4%
3 star
0%
0%
2 star
9%
9%
1 star
43%
43%

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Still Waiting
I had a sleep test on Nov.5th and was diagnosed with sleep apnea. I was told Dr. Flores would be in touch within 10 days to have an apnea machine set up for me. It's now over a month later and have heard nothing from his office. Frustrating to say the least.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Dec 07, 2024
Hi, we're sorry to hear about your experience. We... Read More
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Not Great
Dr. Flores saw me for my one lung , asthma and sleep issues. I was sent for a sleep study to address my continual insomnia. During this sleep study they said I slept longer than I did, and I had huge concerns regarding the professionalism displayed to me when I got my results online. I messaged him to feel comfortable enough about having my next appointment with him. He did not respond, but someone on his behalf said he will go over results with me in November. That wasn't at all what my message was about and I felt abandoned as a patient. None of my concerns were addressed. They focused on my breathing only during the results, and not once was my concern of insomnia addressed. I felt like a number here and not like a patient that he was caring for. My husband saw him too. He still has the continual cough that he has had for months. Dr. Flores had him to an at home sleep study and an X-Ray. They both came back ok, but my husband still has the cough. Dr. Flores has showed no concern abo
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Lauren – Oct 22, 2024
Hello Lauren, thank you for sharing your... Read More
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Great Doctor
If I could give him 10 stars I would. Dr. Flores was very friendly, professional, and went beyond. Very knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fred Schwartz – Apr 12, 2024
Hello Fred, thanks for sharing your wonderful... Read More
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Very good. Knows his stuff, listens well. Since he is part of Duly, sometimes there can be communication and scheduling problems.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Joe McElroy – Apr 07, 2024
Hello Joe, thanks for sharing your wonderful... Read More
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So since before March 14th until today I have yet to get a response from Dr flores's office about the thrush that was caused from my asthma medicine. I'm immunocompromised and this place is such a joke. I would never recommend them nor would I recommend dually Healthcare because they truly don't care about your health. See the screenshots. See how ridiculous this is. They don't even have the dates right that I was in their office. And as you can see as of yet. No response. No calls.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dani – Mar 23, 2024
Hi Dani, we're sorry to hear about your... Read More
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Compassionate doctor. He listens and does not rush devoting time to listen to your health concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna W – Mar 17, 2024
Hello Donna, thanks for sharing your wonderful... Read More
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Good bedside manner, Poor communication
Good bedside manner during office visits. Asks questions and allows time for questions. Prescription Refills are a nightmare. Can only order refill on the day it runs out. If need new script written, difficult to contact. Difficult communication through Duly app also. Not very prompt responding. Absolutely do not recommend if taking any medication for narcolepsy and get pregnant.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jun 23, 2023
Hello, thank you taking the time to leave a... Read More
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Terrible Communication and Staff
Dr. Flores ordered a sleep study for me which I went to. Sleep study center told me my doctor would contact me within 10 days with my results. NEVER HEARD BACK FROM THEM. WHEN I CALLED THEM..Staff said my sleep apnea results were OK???? BUT THAT was NOT the reason why the sleep study was ordered??!!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
JVP – Jun 13, 2022
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No Help "
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 06, 2022
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I actually saw this doctor today and found him to be very rude. He asked me about why I missed an earlier appt. and why I was late. He said I ruined his schedule for the day and that he was behind now. I felt like I was being interrogated and what he said was out of line. I take meds, so that was the main reason for my visit. He did not really offer me any present solutions for my hypersomnolence. As a student with a heavy school schedule, I feel helpless and plan to take caffeine pills.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Shicho – Feb 21, 2019
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Dr. Flores listened to my concerns. He was very helpful and gave me great advice on how to treat my insomnia. I would highly recommend him to anyone with sleep issues. His staff was also very friendly and made you feel welcomed to the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carol Krashen – Mar 23, 2018
Hi Carol Krashen, thanks for the review! We're... Read More
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Took excellent care of my family member.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Schaumburg, IL – Aug 23, 2017
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Dr Flores was very knowledgeable and great to work with, however working with the group is a nightmare you never know what is going on and what the process is going to be. This seems overly complicated and convoluted for CPAP treatment.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
North Aurora – Feb 25, 2017
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About Me

care philosophy

I like to treat patients as individuals and enjoy developing longstanding relationships with them. I feel communication, patient education and an ongoing dialogue between the physician, patients and their families are key to providing good care.

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Pulmonary Disease

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loyola University Medical Center

    Fellowship Hospital
  • Loyola University Med Ctr; Foster Mcgaw Hospital

    Residency Hospital, 2005
  • Loyola University Chicago Stritch School Of Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
Critical Care Medicine
Pulmonary Disease
Sleep Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Duly Health and Care

Duly Health and Care100 Spalding Dr Naperville, IL 60540
1
Duly Health and Care1964 Springbrook Square Dr Naperville, IL 60564
2

Affiliated Hospitals

  • Edward Hospital-Main Campus

    801 S Washington St
    Naperville, IL 60540
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality