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Dr. Kalpana Hool, MD

Dr. Kalpana Hool, MD

Internal Medicine*
25+ years of experience

Dr. Kalpana Hool, MD is an internist in Rolling Hills Estates, CA and has over 25 years of experience in the medical field. She graduated from Rutgers New Jersey Medical School in 1997. She is affiliated with medical facilities Torrance Memorial Medical Center and Providence Little Company of Mary Medical Center Torrance. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 19 reviews 4.4 Star Rating (19 reviews)

Torrance Memorial Physician Network Primary Care - Palos Verdes

602 Deep Valley Dr Ste 300 Rolling Hills Estates, CA 90274
Telehealth available
Patient Favorite Award

Dr. Hool is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Hool specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
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Dr. Hool's Reviews

Likelihood to recommend Dr. Hool

4.4
19 ratings, 10 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
16%
16%

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Great Visit
Dr. Hool took her time assessing my health concerns and ordered needed tests to rule out any underlying health issues. Customer service was good and check in and out was quick and easy.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 21, 2023
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A thorough professional
A thorough professional who is willing to listen to the patients needs. Very friendly and easy to work with and would gladly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 18, 2023
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She connects to the patients and is very calm.
Dr. Hool makes sure the patient is comfortable and gives plenty of time to discuss any concerns you might have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2023
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Wonderful Dr.
My experience with Dr. Hool was wonderful. So happy she has come into my life.
What went well
No results
What could be improved
No results
Helpful
Merry An Cej – Feb 25, 2023
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Dr Hool is nice to talk to. Her care approach and recommendations however are outdated and she is out of touch with more recently published studies. The nurses at this place also appear to have unlimited control over the patients' care and seem to dictate the terms, conditions and which medications you should be taking, which is a bit troublesome. In my case, a nurse completely misinterpreted my blood tests and recommended some bogus diet. This was so off that it almost showed a sign of negligence. Dr Hool however decided to implicitly back the nurse's wrong diagnosis and stick to the original position imposed by a non M.D. nurse. She heavily relies on FDA guidelines and even in places where a range of options is given to the care providers to choose a treatment, she seem to opt for recommendations from the 50's that have since been debunked by a majority of recent studies. If all you need is an aspirin, this may be a place for you.
What went well
  • Listened & answered questions
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
R.E. – May 26, 2021
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friendly and concerned about your reported problems
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 05, 2021
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Staff are very professional. Dr Hool cares about her patients and she is very knowledgeable. She responded to all my question.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sylvia Giron – Apr 26, 2021
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Friendly and professional manners. Staff is nice. Prompt referrals
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2021
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I chose DrHool as my primary care physician and I am so glad that I did. She has experience with geriatric care and while I am only 58 I have a very complicated health history. DrHool is also very compassionate and her staff is extremely efficient. I am completely satisfied and highly recommend Dr Hool.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 26, 2019
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I will never refer Dr. Hool to anyone. Unfortunately, she is a nice lady, but her staff is horrible. She tends to be gone for long periods of time without suitable staff covering her. When calling for an appointment, it usually takes a month or two to even get in and then she sees you for 5 minutes. I have time after time felt let down by the office and do not feel like I am ever taken care of. Switching doctors ASAP!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jenn Miller in Manhattan Beach, CA – Dec 22, 2017
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

biography

Kalpana Hool, MD, is board certified in internal medicine. Dr. Hool earned her medical degree from the Robert Wood Johnson Medical School in Camden, NJ. She completed her residency at Olive View-UCLA Medical Center in Sylmar, California. While...read more
  • Internal Medicine

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rutgers New Jersey Medical School

    Medical School, 1997
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Gujarati

  • Hindi

  • Spanish

Patient Favorite Award

Dr. Hool is a patient favorite Internist

    Read our methodology

    Locations

    Torrance Memorial Physician Network Primary Care - Palos Verdes

    Torrance Memorial Physician Network Primary Care - Palos Verdes602 Deep Valley Dr Ste 300 Rolling Hills Estates, CA 90274
    1

    Affiliated Hospitals

    • Torrance Memorial Medical Center

      3330 Lomita Blvd
      Torrance, CA 90505
      Recipient of 14
      hospital awards

      Surgical Care Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients would recommend the hospital to friends and family

      15% higher than the national average

      View all patient feedback
    • Providence Little Company of Mary Medical Center Torrance

      4101 Torrance Blvd
      Torrance, CA 90503
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality