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Dr. Karen Mullins, DO

Dr. Karen Mullins, DO

Neurology*
30+ years of experience

Dr. Karen Mullins, DO is a neurologist in Alcoa, TN and has over 30 years of experience in the medical field. She graduated from Michigan State University College of Osteopathic Medicine in 1994. She is affiliated with Blount Memorial Hospital. She is accepting new patients.

3 Star Rating
Based on 42 reviews 3 Star Rating (42 reviews)

Practice

266 Joule St Alcoa, TN 37701

At a Glance

  • Area of Expertise
    Dr. Mullins specializes in the area of Neurology. See board certifications
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Mullins' Reviews

Likelihood to recommend Dr. Mullins

3.0
42 ratings, 20 with a written review
5 star
43%
43%
4 star
7%
7%
3 star
2%
2%
2 star
2%
2%
1 star
45%
45%

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Outstanding
Dr Mullins is the best neurologist I've seen in the area. I have gone to multiple providers, but none explain as well or care as much as she does. My migraines have greatly improved using her. I have recommended her to my family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 23, 2025
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Dr. Karen Mullins
Dr. Karen Mullins is very efficient caring patient understanding accurate and detail oriented she takes time to listen and explains the situation. Great physician. I highly recommend Dr. Karen Mullins
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Phyllis Harshaw – Jan 28, 2025
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Would never recommend this group
I wouldn’t leave a star if I could I was told one thing and was lied to they don’t care about their patients and could care less about their well being.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nicole Simpson – Apr 05, 2024
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hope
who am I to tell you, you are the smartest Dr. I have ever seen thank you I have two honorable discharges 45 years with this angel on loan from God please help her if you see this I will call tomorrow about the Tx360 nasal your the only Dr that told us, bless you she only lays in bed thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
alan and Sandra Harvey – Nov 29, 2022
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Game Changer
I first visited Dr Mullins two years ago for severe chronic migraines. She took my concerns and symptoms seriously and prescribed me on some medications that have really made a difference for me. Dr Mullins is a very caring provider and I will continue to visit her as she has made a huge difference in my migraines.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg H – Sep 19, 2022
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Dr. Mullins is a joke.
Here is why you would not want to book a appointment with Dr. Karen Mullins. You don't get help. Had appointment on Monday and was told we will call back today with treatment plan. It is now Friday and no call. We have even called the office back each day, and still no word back.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
May 27, 2022
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This doctor does NOT care about patients at all and discharged me without a reason and I have a diagnosed serious neurological disease
What went well
  • Office environment
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Sep 10, 2021
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She is a really rude and has white coat syndrome!! Never in my life has a Dr been so condescending. I will never refer her to anyone!!’
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
8 others found this helpful
Helpful
Jun 03, 2021
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It was like Dr. Karen Mullins actually wanted to hurt my feelings. How can anyone be this awful to patients? I wish I had never met her.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
11 others found this helpful
Helpful
Daphne M. – Mar 31, 2021
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I have been seeing Dr. Mullins for 4 years and have always found her to be prompt, sympathetic and a great listener. She has helped me tremendously
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cathy Petty – Feb 26, 2021
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I have a very severe tremor. My previous physician retired and I had to look for a new doc. I heard about Dr Mullins from my primary care doctor. She explained the medications and how they works and my disease to me. I am doing well and am very happy with her help.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tony B. – Apr 15, 2020
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She’s rude and condescending.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Sep 29, 2019
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I read the reviews before going to my first appointment and saw there were more negative reviews than positive reviews but decided I would keep my appointment and decide for myself. After seeing Dr. Mullins multiple times now, I can attest to all of the negative comments. I have seen many doctors due to my profession and caring for elderly and she is by far the worst I have ever met. She is rude and appears as though she despises her job and life.
What went well
No results
What could be improved
No results
15 others found this helpful
Helpful
Sep 07, 2019
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Dr Mullins is one of the best doctors around the Knoxville area. She is very kind and listens to me very well. Her staff is quick and helpful. I love visiting her because she makes a difference in my life.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 16, 2019
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I love Dr Mullins. She is such a great person. She listens to me very well when discussing symptoms and always comes in with a smile on her face. She has helped me come a long way from when I first started seeing her.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 16, 2019
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Dr Mullins is one of the best neurologists I have ever seen. She was very attentive when I was discussing my symptoms and she made a huge effort to help me. Her staff was very kind. The waiting time was very short. Love this doctor. I recommend her to any patient having issues.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 16, 2019
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On two different occasions I have had the opportunity to be treated by Dr. Mullins. During both visits I found her to be an excellent listener as I explained my symptoms. She took the time to answer all my questions and explained to me in great detail how she would be treating me. I felt very comfortable with Dr. Mullins and I would highly recommend her to friends and family.
What went well
No results
What could be improved
No results
Helpful
Mar 14, 2019
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The staff has no knowledge of the field of neurology. The staff is uncaring. She ordered blood work, an EEG, an MRI and a sleep evaluation. If tests come back "normal", the staff can call and tell the patient. If something comes back ABNORMAL, then the DOCTOR is supposed to call and explain. A staff person called. Told me the name of the disease, but couldn't tell me anything about it. Then had the balls to say "At least it's not a brain tumor". REALLY??????? WOW!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Knoxville, TN – Nov 08, 2018
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Very rude and abrupt. Would not recommend to anyone!!!!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Tiffany – Aug 29, 2018
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If I could rate Dr. Mullins a zero, I would do so. Dr. Mullins entered the exam room angry, frustrated and upset about one thing or another during my visits. I have a memory impairment, and yet she grilled me on the name of a neurologist I saw several years ago. When I jokingly said, "I have Alzheimer's," she snapped, "Yes, but that was a long time ago before your diagnosis." What?! This was not the only time she purposefully tried to make me feel small and inferior. She is a terrible doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Sage in Knoxville, TN – May 17, 2018
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About Me

biography

Dr. Karen Mullins, DO is a neurologist in Alcoa, TN and has over 30 years of experience in the medical field. She graduated from Michigan State University College of Osteopathic Medicine in 1994. She is affiliated with Blount Memorial Hospital. She is accepting new patients.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University College Of Osteopathic Medicine

    Medical School, 1994
American Osteopathic Association®
American Osteopathic Board of Neurology & Psychiatry®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Migraine (Sponsored)

Locations

Practice

Blount Memorial Physician Group Inc.266 Joule St Alcoa, TN 37701
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 7:45am - 4:30pm
    • Wed: 7:45am - 4:30pm
    • Thu: 7:45am - 4:30pm
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Blount Memorial Hospital

    907 E Lamar Alexander Pkwy
    Maryville, TN 37804

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality