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Dr. Katherine Hein, MD

Dr. Katherine Hein, MD

Cosmetic, Plastic & Reconstructive Surgery*
30+ years of experience

Dr. Katherine Hein, MD is a plastic surgeon in Wellesley Hills, MA and has over 30 years of experience in the medical field. She graduated from University of Michigan Medical School in 1991. She is affiliated with Newton-Wellesley Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 40 reviews 3.6 Star Rating (40 reviews)

Accurate Aesthetics Plastic Surgery, P.C.

1 Washington St Ste 301 Wellesley Hills, MA 02481
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Hein is affiliated with Newton-Wellesley Hospital Newton, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Hein specializes in the area of Plastic Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Hein's Reviews

Likelihood to recommend Dr. Hein

3.6
40 ratings, 20 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
35%
35%

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Horrific
Do not go here - ongoing, life altering outcome
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Nov 25, 2024
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Dr. Hein and team are phenomenal!
Dr. Hein was absolutely incredible during my breast cancer journey. I never imagined my breast reconstruction could look so good after going through a double mastectomy. Not only is she extremely knowledgeable and talented in her craft, she also had so much compassion during my recovery. I appreciated her direct approach in answering all of my questions and letting me know what was feasible in my particular situation. The icing on the cake is that she has the most diligent, kind and supportive team working alongside her. Every interaction with each member of her staff was truly a pleasure, namely Heather, Sharon and Dany. I’m extremely happy with the work she did, am glad to be on the other side of this journey and honestly feel like the process couldn’t have gone more seamless given the situation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Holly Grice – Jun 06, 2024
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Friendly staff
Kathleen was wonderful. I felt safe and comfortable while having my treatment. The staff is very friendly and helpful. Will definitely recommend and will be returning!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 19, 2024
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Secretary is rude. Charged different price than doctor quoted. Too busy to answer simple questions. Over charged for facial products found elsewhere much much lower !
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Feb 18, 2021
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I can’t say enough good words about Dr. Hein. She has truly changed my life. Since I was younger I always had extremely large breasts. It always bothered me and made me feel a little less confident in my overall look. I’ve never had a surgery before my breast reduction and became ok with the idea of having large breasts for the rest of my life. Dr. hein was supportive of the entire process as I navigated my way with the insurance company to get my surgery approved. Her staff is also amazing! They are all so nice and so friendly when you go to the office. It’s been 3 months since my breast reduction and I’m so happy with the results. I can’t stop talking about my surgery and Dr.Hein. She is amazing at what she does and is great with people! I would highly recommend her if you are considering a reduction.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Darlene Romelus – May 18, 2020
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I would run-don't walk away
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Dec 01, 2019
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I had a breast reduction a year ago and results were amazing and life changing. She was also able to get my insurance (Blue cross) to cover after other surgeons were not able to do so. I highly recommned Dr. Hein. She is very compassionate, warm and genuinely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kay B – Nov 26, 2019
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I have been a patient of Dr. Hein since 2007. She has performed multiple procedures on me over the years. I want to say she is one of the most skilled compassionate surgeons. Dr. Hein goes above and beyond to make sure her patients are comfortable, informed and satisfied. She has a wonderful bedside manner. I trust her input and guidance when seeking out advice on matters that are very personal and important. I can't say enough about her staff as well, they too always go above and beyond to make you feel very special and important when you are in their office. I will continue to use Dr. Hein for all my cosmetic needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Teresa Morse – Nov 26, 2019
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I had my post op appointment today ( Mommy Makeover ) and I am so excited to say I couldn't be happier! Dr. Hein has been wonderful through this entire process and her staff is great! Everyone is always so friendly and helpful and Dr. Hein is truly caring and sincere. I am so glad I found her. Thank you Dr. Hein!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lisa D – Aug 09, 2019
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I brought my daughter (6 year old) to see Dr. Hein for an unusual spot on her leg and she as well as her staff were all very friendly, professional and courteous. Dr. Hein made my very anxious little one feel at ease, and provided us exceptional care. I am very pleased with our experience in her office and will definitely use her in the future as well as recommend her!!
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Meghan – Jul 30, 2019
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I knew when I walked into this office that it would be a good experience. I was nervous going in for a minor procedure but the friendly staff made me feel so comfortable right away. Dr. Hein was great and reassuring. The procedure went perfect and my scar looks great! Thanks for a great experience. I would definitely recommend Dr. Hein!
What went well
No results
What could be improved
No results
Helpful
John S. – Jul 30, 2019
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I have had a series of cosmetic procedures on my face with excellent results. Dr. Hein and her staff were professional, knowledgeable, efficient and helpful. I will continue to see her as needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
M – Jul 30, 2019
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My 14 year old daughter recently had a breast reduction and lift from Dr. Hein. From the first visit, Dr,. Hein was warm, approachable, compassionate, knowledgeable, and professional. We met with a number of female plastic surgeons in MA and Dr. Hein won us over from the start; she made my daughter feel safe and comfortable. We actually live 2 1/2 hours away from her office and hospital and never even considered that too far as the are was so excellent. Dr. Hein did a beautiful job with the surgery and it was life changing for my daughter. Also, Dr. Hein was always reachable including after the surgery. Her office was also very easy to work with; the office staff took care of everything that they needed to. We would recommend her to anyone and everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nantucket, MA – Jun 27, 2019
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She removed a lesion but obviously didn't get it all because it grew back and was a Stage 2b melanoma before it got diagnosed properly.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Dec 10, 2018
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I had a Blepharoplasty (upper eyelids) four weeks ago. I have been amazed by the entire process with Dr. Hein and her staff. Dr. Hein is very personable and attentive to detail in her work. Her experience in the field of plastic and reconstructive surgery is evident. The office staff is friendly and very efficient with scheduling and paperwork. It was just 16 days from my initial call to my surgery - including my initial consultation, pre-op appointment at hospital, and surgery. 5 stars across!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Southborough – Sep 06, 2018
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I had multiple lacerations on my face, including a gash in the bridge of my nose, from a fall. I saw her as a follow up to my ER visit. She was gentle, kind, and gave me excellent care. She also provided advice for treatment of my nose (inevitable scar) and the option to have it revised in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam B.R. in MA – Aug 29, 2018
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Dr Katherine Hein has the BEST hands in the Business !!! The Office is very knowledgeable and very kind you will never have to see another Dr .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa in Marlboro, MA – Aug 29, 2018
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Dr. Hein is professional and answered all of my questions thoroughly. I never felt rushed and she explained medical terms to me as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
boston – Mar 02, 2018
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I had surgery with Dr Hein 10 years ago and again 1 1/2 years ago. I have also had minor excisions in the office as well as Botox and Dermal fillers. I couldn't be happier with all my results. I wouldn't hesitate to recommend Dr. Hein to my friends and family. If you went to this surgeon, you would not regret it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa S. in Marlborough, MA – Jun 27, 2017
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Run don't walk from this totally unskilled surgeon. I am paying the price long after my surgery and will have to for the rest of my life.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Elaine ODonnell in Sun city center, florida – May 21, 2016
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Leave a review

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About Me

care philosophy

Dr. Katherine Hein and her team offer a full service cosmetic and reconstructive plastic surgery practice located in Framingham and Milford Massachusetts. Specializing in breast and cosmetic surgery, we are dedicated to excellent results through...read more

biography

Dr. Katherine Hein is a board-certified plastic surgeon in Framingham, Massachusetts. Dr. Hein is a native of Michigan, where she attended college and medical school at the University of Michigan. She then trained at Harvard University in general...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Yale University

    Undergraduate School, 2012
  • New Engl Deaconess Medical Center

    Residency Hospital, 1999
  • New Engl Deaconess Hospital

    Internship Hospital, 1992
  • University Of Michigan Medical School

    Medical School, 1991
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Portuguese

Locations

Accurate Aesthetics Plastic Surgery, P.C.

Katherine D Hein MD PC1 Washington St Ste 301 Wellesley Hills, MA 02481
1

Affiliated Hospitals

  • Newton-Wellesley Hospital

    2014 Washington St
    Newton, MA 02462
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality