Are you a healthcare professional?
Is this your profile?
background
background
Dr. Katie Hendley, MD

Dr. Katie Hendley, MD

Neurology*
15+ years of experience

Dr. Katie Hendley, MD is a neurologist in Lubbock, TX and has over 15 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2006. She is affiliated with Covenant Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 25 reviews 3.6 Star Rating (25 reviews)

Covenant Medical Group - Lubbock Diagnostic Clinic - Neurology

3506 21st St Ste 400 Lubbock, TX 79410
Telehealth available
(806) 725-4877

Hospital Highlight

Dr. Hendley is affiliated with Covenant Medical Center Lubbock, a highly rated hospital.

Dr. Hendley is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Hendley specializes in the area of Neurology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Hendley's Reviews

Likelihood to recommend Dr. Hendley

3.6
25 ratings, 8 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
8%
8%
2 star
8%
8%
1 star
24%
24%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Not impressed
A bit difficult to get her, period.
What went well
  • Staff friendliness
What could be improved
No results
Helpful
May 24, 2024
×Post a ResponseAre you Dr. Hendley?
Showed little to no compassion
Dr. Hendley is probably very knowledgeable but she showed absolutely no compassion or understanding. Our mom has seen her twice. She’s very straight forward, which I appreciate, but she’s not there to serve or help the patient or the family. She’s very matter of fact. The office policy, or her policy, only allows for one other person in the room. Obviously our mom is there because she has memory problems. Our dad is deceased. Her husband is also having some memory issues. I wanted to be in the room so that my siblings and I would know the plan of treatment. She “allowed” me in the room after she had gone over everything with our mom and her husband. She informed me she wasn’t there to navigate families. We don’t need nor do we want someone to navigate us. We were looking for someone to treat our mom. Dr. Hendley was not a good fit for our family.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Tammy – May 23, 2024
×Post a ResponseAre you Dr. Hendley?
I was very disappointed I had a stroke and she was the that was supposed to see me after being released from hospital. I called several times and never able to get an appointment. Office staff not knowledgeable enough to even set up appointment.I have worked in doctor offices before and know what is expected .So sad that this occurred.In reality does not deserve a star had to mark one so review could be posted.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 27, 2023
×Post a ResponseAre you Dr. Hendley?
Not very good care
Does not even talk to the family when they are in the hospital then discharged them home. Could not even give us a call. Not impressed at all. So just proves she does not really care. Sad part about it is I am a nurse and expected better care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 23, 2023
×Post a ResponseAre you Dr. Hendley?
Dr Hendley and office staff are always professional and courteous. She listens and is attentive to my needs.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Eileen – Nov 02, 2020
×Post a ResponseAre you Dr. Hendley?
I have seen Dr. Hendley twice now and I have found her to be honest and straight forward. She has spent an hour each time with me. I have the feeling that she genuinely cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jerry Ford – Sep 04, 2019
×Post a ResponseAre you Dr. Hendley?
Caring, encouraging, knowledgeable, she helped my husband so much in our recent traumatic event at Covenant We are greatful for her care. Blessings Mcgee Family
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
McGee in Lubbock, TX – Dec 09, 2017
×Post a ResponseAre you Dr. Hendley?
She was pleasant and caring. She took time with my family to answer questions. I thought she was great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
14 others found this helpful
Helpful
Rochester, TX – Jan 29, 2017
×Post a ResponseAre you Dr. Hendley?

Leave a review

How was your experience with Dr. Hendley?

Know Before You Go

About Me

biography

Dr. Katie Hendley, MD is a neurologist in Lubbock, TX and has over 15 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2006. She is affiliated with Covenant Medical Center. She is accepting new patients and telehealth appointments.

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 2006
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Hendley is a Healthgrades Choice provider in Neurology

    Read our methodology

    Focus on Chronic Migraine

    Locations

    Covenant Medical Group - Lubbock Diagnostic Clinic - Neurology

    Covenant Medical Group - Lubbock Diagnostic Clinic - Neurology3506 21st St Ste 400 Lubbock, TX 79410
    1

    Affiliated Hospitals

    • Covenant Medical Center

      3615 19th St
      Lubbock, TX 79410
      Recipient of 7
      hospital awards

      Surgical Care Excellence Award™ (2025)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality