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Dr. Kelli Heinrich, MD

Dr. Kelli Heinrich, MD

Family Medicine*

Dr. Kelli Heinrich, MD is a family medicine physician in Evanston, IL. She is affiliated with Northwestern Memorial Hospital. She is accepting new patients.

2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)

Practice

1704 Maple Ave Ste 200200 Evanston, IL 60201

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Dr. Heinrich's Reviews

Likelihood to recommend Dr. Heinrich

2.3
3 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Terrible
She is very clinical and pushes birth control even though I initially told her no. No compassion from her and lack of empathy. Thank goodness I found another doctor because Kelli is terrible.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Feb 11, 2025
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big yikes -0 stars for being unprofessional
I had a deeply disappointing experience with Dr. Kelli Heinrich. She was verbally argumentative and unnecessarily aggressive during my appointment, even going so far as to yell at me for expressing sadness. This behavior felt unprofessional and dismissive.Additionally, she refused to refill a prescription for a medication that requires timely refills to avoid severe withdrawal symptoms. Despite knowing the risks, she still denied me even a temporary supply to bridge the gap until my follow-up appointment on February 12th, essentially leaving me to suffer for 12 days unnecessarily.Dr. Heinrich also failed to follow through on her promise to contact my previous providers for records, even though I completed four release of information forms over a month ago. Now I’m being told it’s my responsibility to follow up, even though I’m already in a stressful situation running low on my medication.I cannot recommend Dr. Heinrich to anyone. If you value compassionate care seek elsewhere.
What went well
No results
What could be improved
No results
Helpful
Jan 29, 2025
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We followed her from her last location to Loyola
Great bedside manner, caring, open minded, on the forefront of modern treatment, and very down to earth.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 28, 2024
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About Me

biography

Dr. Kelli Heinrich, MD is a family medicine physician in Evanston, IL. She is affiliated with Northwestern Memorial Hospital. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Northwestern Medical Group-Evanston1704 Maple Ave Ste 200200 Evanston, IL 60201
1

Affiliated Hospitals

  • Northwestern Memorial Hospital

    251 E Huron St
    Chicago, IL 60611
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality