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Dr. Kerri Charles, MD

Dr. Kerri Charles, MD

Family Medicine*
20+ years of experience

Dr. Kerri Charles, MD is a family medicine physician in San Francisco, CA and has over 20 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 2001. She is affiliated with medical facilities Intermountain Health Good Samaritan Hospital and Saint Joseph Hospital. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 42 reviews 4.7 Star Rating (42 reviews)

Practice

275 Battery St Ste 650 San Francisco, CA 94111
Telehealth available
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Dr. Charles' Reviews

Likelihood to recommend Dr. Charles

4.7
42 ratings, 14 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
7%
7%

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BEST DOCTOR EVER
Telehealth
I met Dr. Kerri Charles by accident years ago on Doctor on Demand, and it was the best accident ever—she became my primary care doctor, and I’ve trusted her ever since.Dr. Charles is the perfect combination of expertise and warmth. She is incredibly knowledgeable yet so easy to talk to, making every appointment feel comfortable and reassuring. She listens, she cares, and she truly understands her patients. Recently, she transitioned back to in-person visits only. We are in different states so I can’t see her in person, and I am devastated to lose her.If you ever get the chance to have Dr. Charles as your doctor—TAKE IT. She is simply the best and I cannot recommend her highly enough!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KP – Mar 18, 2025
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Best doctor, period!
My family has been seeing Dr. Charles on Doctor on Demand for several years now and personally I don't even have a local Primary Care doc anymore because she's that good! She has also been helping my wife manage her hyperthyroidism. Super smart, sniper accurate with diagnoses, compassionate, kind, easy to talk to and like another reviewer here said, the best damn doctor on the planet! We basically don't see anyone else on Doctor on Demand if it isn't Dr. Charles (unless she's off that day and it's an emergency). Thanks for everything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael – Jan 12, 2023
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I had the pleasure of getting to meet Dr. Charles using the Doctor on Demand app while being out of town, which is sometimes hit or miss app as the doctors come from all over. Boy did I get lucky! live in Texas and will be using Dr Charles from now on. I cannot imagine a better doctor or how she could be better. She is who I expect a doctor to be yet so very rarely find. I am so grateful for her care and time and experience. I hope she sees this!! Thank you, Doc!! -Caroline T.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Caroline Taylor – Dec 30, 2020
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I have gone to Dr Charles with my children for almost ten years. She is the best. Very knowledgeable, but also very understanding. She is fluent in western medicine, but also accommodating to and works with alternative medicine. She is great with kids and adults. I cannot think of a way she could be a better family medicine doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank in Louisville, CO – Aug 09, 2017
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Excellent doctor who cares a lot about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wafa Yacoub in Thornton, CO – Jul 27, 2017
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Very thorough and open-minded. Extremely responsive.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
denver, co – Apr 05, 2017
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Best damn Doctor on the planet, and I hate doctors period!! All the other doctors I've ever had were narcissist and megalomania's!! Dr. Charles is the most kindest and caring doctor I have ever had or met and actually takes the time to sit and talk with you and explain things and makes you feel like a human being and not just another patient waiting on the assembly line and being tossed out as quick as possible!! Thank you Dr Charles for being so kind and professional with my family as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Clyde Combs in Westminster Colorado – Mar 22, 2017
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Dr. C is the best. Wish there were more docs like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
AH – Mar 17, 2017
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Pathetic. Waited almost 2 months for an appointment. My wife has a severe case of bronchitis. When her office staff refused to listen and kept cutting me off in mid-sentence. I canceled my appointment. To punish me they canceled my wife's appointment that was scheduled for the same day. Unprofessional and uncaring.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Denver – Feb 21, 2017
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She is wonderful and really takes time to listen to you. Also like that I could send her an email to discuss how my prescription was working. She didn't need me to come in. 5 stars easy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Coyle in Ft Lupton, CO – Jan 31, 2017
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Dr. Charles is one of the best doctors that I have ever had. She is smart, responsive, compassionate and helps her patients maintain optimum health! She moved her practice and is now 30 minutes from me. I decided to stay with her because she is so good!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Terese in Denver – Oct 28, 2016
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Best doc ever! Worth the extra 20 minute drive time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Bret Andreski in Denver, CO – May 07, 2016
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Dr. Charles is amazing. Wonderful bedside manner, caring, intelligent, really listens, I feel so lucky I've found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Erin M in Greenwood Village, CO – Apr 16, 2016
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This is the BEST Primary Care doctor you could ever find. She is very intelligent, stays up on the research, but LISTENS to her patients and has the most caring, compassionate manner. I cannot say enough positive things about her. I recently moved from Denver to Richmond and honestly, it is almost worth moving back just to have her as my doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Tracie Clang in Richmond, VA – Feb 26, 2016
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Know Before You Go

About Me

biography

Kerri Charles, MD Kerri Charles, MD moved to Colorado in March 2008 so she could be closer to the outdoor sports that help achieve the health and work-life balance she was looking for. She earned her medical degree from the University of Tennessee,...read more

  • Family Medicine

  • Telemedicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Conroe Regional Med Ctr-u Tex Med Br

    Internship Hospital, 2002

  • University Of Tennessee College Of Medicine

    Medical School, 2001

  • Baylor University

    Undergraduate School, 1993
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office275 Battery St Ste 650 San Francisco, CA 94111
1
(415) 504-3838

Practice

Meditelecare of Colorado LLC1900 W Littleton Blvd Littleton, CO 80120
2
(800) 997-6196
Nautilus Health Care Group LLC211 E 7th St Ste 620 Austin, TX 78701
3
(800) 997-6196

Practice

Doctor on Demand Professionals of California1 California St San Francisco, CA 94111
4
(800) 997-6196
See all Family Doctors in San Francisco, CA