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Dr. Kevin Steffen, DPM

Dr. Kevin Steffen, DPM

Podiatric Foot & Ankle Surgery*

Dr. Kevin Steffen, DPM is a podiatric foot & ankle surgery specialist in Mountain Home, AR. He is affiliated with Baxter Health. He is accepting new patients.

4.2 Star Rating
Based on 20 reviews 4.2 Star Rating (20 reviews)

Practice

806 West Rd Mountain Home, AR 72653

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Steffen's Reviews

Likelihood to recommend Dr. Steffen

4.2
20 ratings, 11 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
15%
15%

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Double bunionectomy &stress fracture
He performed a double bunionectomy and was supposed to repair a stress fracture behind the second metatarsal, as soon as the surgery was done I knew something was wrong my foot was as big as a melon. Didn't take time to even talk to my daughter left her sitting in the room for over an hour &he never spoke with her, that was the first sign. Complained for months after the surgery there was something wrong he just kept saying it was a healing process, after a year of nothing I ended up going to another ortho surgeon who had told me my bones dropped & the wrong hardware was used, Had I of let Steffen perform a second surgery & do what he wanted to do & just take all the hardware out I would have not walked or walked right again. So glad I went to the second surgeon and not him. I would not take my worst enemy to this surgeon he does not care about his patients nor does he take time to understand the pain that they are in or listen to them when they say there is something wrong.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 31, 2023
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Very Disappointing
Very Disappointing. Went there originally for gout. Got it under control pretty quickly. Went back for Achilles Tennant issues. Told it was probably torn so needed MRI stat & would have to wear tall foot brace. Lady came in to size me and informed her I would need extra wide boot. She replied that this one would be fine. Left office and started to drive home & pain got worse with burning feeling added. Pulled over and took boot off. Pain got better. Went to exchange for the correct size & I was told NO REFUND. But, I could purchase the correct size and put it on my credit card. Asked her do you want me to pay double for your mistake and she said have a nice day. Also still never received call back with MRI results. They are just out to make the money at the patients expense. Stay clear of this place!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Wayne Carlson – Oct 01, 2022
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Dr Steffen is very thorough. He takes the time and has the knowledge to help you feel better. His staff and whole office are kind and compassionate. I feel like our community is very luck to have him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 04, 2020
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Very informative and explains everything. up front. Attentive to patients questions and concerns. I would highly recommend.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 18, 2019
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Personable and caring. Good explanation for foot conditions. Explores options including new treatments like amniotic tissue linings. I like him .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jun 30, 2019
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Great experience! I didn’t have to wait very long before they took me back to do my x-rays and only had to wait a few minutes after this to see the doctor. Dr. Steffen listened to my concerns carefully and discussed options with me to take care of my issue. Taking care of my feet is super important to me because I’m on them at work all day. I’m very grateful that we have Dr. Steffen here!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 21, 2019
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I thought I had a bad sprained ankle but decided to make an appointment to be sure. The office was able to work me in even though I was not already a patient. Staff was compassionate and helpful took exray and it was broken. Dr Steffen was wonderful explaining the break and the treatment he recommended. Very happy with the entire experience. Dr. Steffen took the time with me and didn't rush answered my questions as well. Wonderful experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
MOUNTAIN HOME – Dec 27, 2018
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Really good doctor. He actually sits down and looks at your feet unlike some other podiatrists we have seen. Will go back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
St Paul, AR – Jul 03, 2017
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Minimal wait time, excellent experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mountain Home, AR – Apr 25, 2017
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I just want to add to mine. My doctor wanted me to go to an orthopedic surgeon for a second opinion and I went to a very well known one. He checked out my ankle and said what Dr. Steffen wanted to do was the right thing and he is the best around to do it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ilein in Mt Pleasant Ar – Jan 13, 2017
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I went to him for a specific pain in my right foot. He didn't focus on that pain, but rather an old injury of a broken toe. He wanted to do surgery...I declined. Just as the visit was over, he told me I could tape the toes if they ever hurt. He snipped a small piece of athletic tape and put it on my toes. For this 30 sec. event...he charged me $314.00. He didn't tell me this cost was above the regular visit. I tried to talk to him about the charge and he refused to see me.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Mountain Home, AR – Aug 09, 2016
Dr Steffen does not handle the billing. Our... Read More
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About Me

care philosophy

Efficient, personal attention is the standard at Foot and Ankle Specialty Clinic. The people who work at our practice know that your time is valuable.  We want to make sure to give each patient who walks through our door the time and care they deserve.  

biography

Here at Foot and Ankle Specialty Clinic we pride ourselves in providing the best care possible for all of our patients, no matter what their needs may be. From checkups to surgeries, you'll find our expert doctors and caring staff offer services...read more
  • Podiatric Foot & Ankle Surgery

  • Podiatric Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Unavail806 West Rd Mountain Home, AR 72653
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Baxter Health

    624 Hospital Dr
    Mountain Home, AR 72653

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality