Dr. Kimberly Funches-Jackson, MD
Family Medicine*•Female•Age 50
Family Medicine*
Dr. Kimberly Funches-Jackson, MD is a family medicine physician in Phenix City, AL and has over 20 years of experience in the medical field. She graduated from University of Mississippi School of Medicine in 2003. She is affiliated with medical facilities Piedmont Columbus Regional Midtown and St. Francis-Emory Healthcare. She is accepting new patients and telehealth appointments.
Practice
1810 Stadium Dr Ste 210 Phenix City, AL 36867At a Glance
- Area of Expertise
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Quiet Hospital
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Dr. Funches-Jackson's Reviews
Likelihood to recommend Dr. Funches-Jackson
3.1
44 ratings, 11 with a written review
| 5 star | 43% | 43% |
| 4 star | 11% | 11% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 41% | 41% |
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Dr. Jackson is topnotch!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 27, 2023
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I am very satisfied with the way I have been treated by Dr. Jackson, the NP, as well as her staff. I never had to wait a very long time and could always address all my concerns with her as well as her staff. The only thing that I believe needs improvement is that when they can't answer the phone, I can't leave a message but have to keep on calling back, which can be very frustrating at times. Other than that, I am very satisfied!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Angelika Sherrill in Phenix City, AL – Dec 12, 2018
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She told me that she was not going to give me my meds i have been on for years seen her on time then today i get a letter saying that she no longer can see me after the first visit i did nothing wrong i just moved to phenix city needing a doctor here do not go to her now i have go to west ppint ga to a doctor because of my insurance but i have to say the doctor in west point ga is a really good doctor i have been with my friend the doctor that is how i know it is a good doctor
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Bessemer, AL – Aug 18, 2018
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I would not recommend Dr. Jackson to anyone. Her staff is horrible. I feel they violated my privacy by giving my entire medical history information to a family member.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
10 others found this helpful
Helpful
Mar 26, 2018
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I was very sick and had an appointment with Dr Jackson, each time I go to the office its always a 2 hour ordeal. Wait and wait to see the doctor. This time they left me in a room for 45 minutes without even checking on me. I have not been under a doctors care since then. They didn't even apologize to me. The woman by the room I was in said they thought I had left already. Me crying said I have not seen anyone in 45 minutes. No I had not left. Very disappointed
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Dec 23, 2017
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Dr Jackson and her staff are very courteous and professional. Her nurse was very detailed and cared for my every need.. Dr Jackson was very thorough and listened attentively to my every concern and answered every question ... My husband and I BOTH love them and would highly recommend them.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Andrea in Phenix City, AL – Jun 21, 2017
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I love Dr Jackson and the staff they have always took care of me. However I have called for the past 3 days to reschedule my appointment from the time the office opens till they close only to get the answer machine this is ridiculous
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
3 others found this helpful
Helpful
Judy mills in Salem al – Oct 14, 2016
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Kimberly Jackson falsely accused my mother of saying something derogatory about her religion. But she put it against me in my medical record, where new doctors question it, and the stress I am now under to explain this. My mother didn't say anything about her religion because I was there. Another lie her office staff put in my medical chart that I was a no show for a appointment. It was due to the power was out and I could not use the elevator. And then she terminated me as a patient.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
10 others found this helpful
Helpful
R in Phenix City, AL – Sep 11, 2016
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I recently made Dr Jackson my primary doctor. She was very patient me. She took time to answer all my questions and she asked me a lot of questions. She was very down to earth and kind. She was very knowledgeable about my medications from my pervious doctor. The staff was great too. I drive thirty miles for great service! I am proud to be her patient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lita in OPELIKA alabama – Sep 08, 2016
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Dr. Jackson is a good doctor except she needs to leave her 100% honesty at the door. My mother started going to her last year the last time she was there told my mother that she smelled bad like a dog. We have pets hello who doesn't? That comment was uncalled for and now she refuses to see my mother herself so insteads sends her PA in! As a doctor she should not say things like that to her patients leave the judging at the door!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Heather in Salem,Alabama – Aug 29, 2016
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Leaving a 5 star because dr Jackson is the best dr. In Phenix city if you are over the age of 70 and don't mind waiting for her to find " peace" with in her self to do her job such as
Request medical records
Put in prescriptions as needed
Follow through with treatments
Actually remember you!
Blame staff member for her short comings
Refuse to honor medical power of attorney
Actually talk to your face instead of her tablet
Call me and I'll give you a list of reasons not to go to this doctor
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Linda wavers in Phenix City, AL – Aug 05, 2016
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Likelihood of recommending Dr. Funches-Jackson to family and friends is 3.1136363 out of 5
About Me
biography
Dr. Kimberly Funches-Jackson, MD is a family medicine physician in Phenix City, AL and has over 20 years of experience in the medical field. She graduated from University of Mississippi School of Medicine in 2003. She is affiliated with medical...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Columbus Family Medicine
Residency HospitalUniversity Of Mississippi School Of Medicine
Medical School, 2003
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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How patients felt about the care they received at this hospital.
81%Patients said they were given information about recovering at home3% lower than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
81%Patients said they were given information about recovering at home3% lower than the national average
75%Patients said that doctors always listened to them and explained things well1% lower than the national average
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