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Dr. Kwame Francis, MD

Dr. Kwame Francis, MD

Family Medicine*

Dr. Kwame Francis, MD is a family medicine physician in Saint Clair Shores, MI. He is affiliated with Ascension Saint John Hospital. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 21 reviews 4.6 Star Rating (21 reviews)

Practice

21099 Masonic Blvd Saint Clair Shores, MI 48082
Telehealth available
Patient Favorite Award

Dr. Francis is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

4.6
21 ratings, 11 with a written review
5 star
90%
90%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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Rockstar Doc
Dr. Francis gives you as such time as you need to thoroughly explain your diagnosis and to answer any questions you may have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Feb 11, 2025
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I would recommend dr Francis to any one he is awe
Telehealth
Dr. Francis is very caring he is also a very good listener when it comes down how you are feeling. Dr Francis will refer you to very good specialist if you need one. He will also refer you to a social worker for your mental health. Dr. Francis is very compassionate with his patients
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ann Marie Keck – Nov 13, 2024
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Dr. Francis,
He applies only the best methods to get his patients back healthy. He’s very professional and knowledgeable, I’m grateful to have him as my physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert – Oct 11, 2024
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Caring
I have been seeing Dr Francis for years and trust him with my Care he is one doctor that cares about his patients takes time to listen to make sure you fully understand your treatment A great person with understanding and compassion.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C Rogers – Sep 21, 2024
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Amazing Doctor!!
Dr Francis is an amazing doctor. He actual listens to me as a patient and has helped me improve my health drastically over the past year. Highly recommended!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric – Jan 13, 2024
So glad to hear your positive feedback! Thank you... Read More
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Amazing doctor
My Son Angelo and I are both his patients.. He is a very kind and always takes the time to really listen to everything when we go to see him .. He is very thorough, and has very good advice when treating you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 13, 2023
Thanks for the great feedback! We will be sure to... Read More
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so far i liked him and the staff i dealt with very
he was very patent with my speech due to a stroke. he went all thru my meds and explained what each was for and got rid of the duplicates.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Aug 25, 2023
Your feedback is important to us, and we... Read More
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The Best Doctor
Dr. Francis listens to me and is very caring!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 25, 2023
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A doctor who listens!
Dr Francis actually listens when told about the symptoms you feel, not try to explain what you're not feeling like most other physicians have done. I've gotten so many procedures that didn't help at all and that I'm still paying for today. He doesn't just go by what specialists, who don't listen and don't seem to care at all. He's very empathic and that's very assuring.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Feb 10, 2022
Thank you for your kind words! We believe that... Read More
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i have seen dr. francis multiple times and i feel like he just hasn’t taken my illness i’ve been dealing with seriously and has written it off to be something it is not, and i have had another one of my doctors agree with me in my situation. my family also sees dr. francis and we all have not-so-great experiences with him.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 04, 2021
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Dr Francis listens and explains well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
RDL in St Clair Shores MI – Apr 22, 2016
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About Me

biography

Assaad Semaan, MD, is a gynecologic oncologist specializing in cancers of the reproductive organs. At Ascension Illinois in Hoffman Estates near Chicago, Dr. Semaan delivers personalized care for women. He starts by listening to understand you...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Francis is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    St. John Hospital and Medical Center21099 Masonic Blvd Saint Clair Shores, MI 48082
    1

    Practice

    St. John Family Center24911 Little Mack Ave Ste C Saint Clair Shores, MI 48080
    2

    Affiliated Hospitals

    • Ascension Saint John Hospital

      22101 Moross Rd
      Detroit, MI 48236
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality