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Dr. Kyra Cass, MD

Dr. Kyra Cass, MD

Family Medicine*
20+ years of experience

Dr. Kyra Cass, MD is a family medicine physician in Saint Louis, MO and has over 20 years of experience in the medical field. She graduated from Tufts University School of Medicine in 2001. She is affiliated with medical facilities SSM Health St. Clare Hospital-Fenton and SSM Health St. Mary's Hospital-St. Louis. She is not accepting new patients.

4.2 Star Rating
Based on 20 reviews 4.2 Star Rating (20 reviews)

Practice

8670 Big Bend Blvd # A Saint Louis, MO 63119
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Dr. Cass' Reviews

Likelihood to recommend Dr. Cass

4.2
20 ratings, 8 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
10%
10%
2 star
0%
0%
1 star
15%
15%

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Well to say the least i, at first, thought I had found a great doctor. After today, I will never visit this doctor again. I thought they took the hypocratic oath. She took the standard hypocritical oath. I got laid off today which means I lose my insurance. I have needed my hips replaced for over a year but CoVid prevented the surgery. I called and asked for one last pain med script just so I can walk. I will admit I had just had it filled but it was also the first time in 3 months I had called to have it filled. Knowing I was losing my insurance, which means no surgery, this heartless woman said no. So, if you want another worthless uncaring doctor, she is right up your alley. Another one who did indeed take the hypocritical oath. Dr. Cass, you indeed are a huge part of the problem in this country. And I am happy to say, you will no longer be my primary and thanks for not a Damn thing. I wish you nothing
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Jake Foshage – Jan 29, 2021
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Dr Cass and her staff are very professional and caring. I find Dr Cass very willing to take the time to explain things to me. She is the epitome of a TRUE physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 24, 2019
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I've been a patient for a few years. During this time, I've been prescribed medications that where too strong (causing negative reactions), more expensive and didn't work. Trying to get medical advice or prescription refills via mychart is horrible. Most messages aren't answered for days. Prescriptions are incorrectly sent to the pharmacy. Actually, Dr. Cass was not my choice as a doctor. When my previous PC retired, all patients were not given a choice in choosing another doctor in the office. Currently, I'm looking for another PC. I'm fed up with all the blunders/mistakes and incompetence of this office.
What went well
No results
What could be improved
No results
Helpful
May 08, 2019
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I am a retired nurse with a doctorate ad I have been very pleased with my care over the years. Dr. Cass listens carefully, is an excellent diagnostician and provides very sensitive care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Louise in Olivette. MO – Jan 25, 2018
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Dr. Cass is great. I haven't had the best experiences with her office staff, however.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
St Louis, MO – Apr 14, 2016
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Dr. Cass is an outstanding doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tom D in St Louis, MO – Jan 01, 2016
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She didn't get to me. I sat there for almost 2 hours.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 23, 2015
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After waiting an hour and a half of waiting, I never saw her. The office manager (glasses, bigger woman) might be an asset elsewhere by is downright rude in this position.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Dec 23, 2015
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Know Before You Go

About Me

care philosophy

"I encourage continuity of care to improve communication and to empower patients to weigh the benefits and risks of lifestyle and medical choices. My goal is to help patients optimize their quality of life. I strive to follow evidenced-based care...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Me Dartmouth Fam Prac Res

    Residency Hospital

  • Tufts University School Of Medicine

    Medical School, 2001

  • Tufts University Master's In Public Health

American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

SSM Health Medical Group8670 Big Bend Blvd # A Saint Louis, MO 63119
1

Affiliated Hospitals

  • SSM Health St. Clare Hospital-Fenton

    1015 Bowles Ave
    Fenton, MO 63026
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • SSM Health St. Mary's Hospital-St. Louis

    6420 Clayton Rd
    Richmond Heights, MO 63117

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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