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Dr. Lalaine Que, MD

Dr. Lalaine Que, MD

Family Medicine*
35+ years of experience

Dr. Lalaine Que, MD is a family medicine physician in Saint James, NY and has over 35 years of experience in the medical field. She graduated from Far Eastern University – Dr. Nicanor Reyes Medical Foundation in 1989. She is affiliated with medical facilities Good Samaritan Hospital Medical Center and St Charles Hospital. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 5 reviews 2.4 Star Rating (5 reviews)

Practice

403 Lake Ave Saint James, NY 11780
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Que specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
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Dr. Que's Reviews

Likelihood to recommend Dr. Que

2.4
5 ratings, 3 with a written review
5 star
20%
20%
4 star
20%
20%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Rude and Unkind: Time for a Change
Doctor is rude and unkind. She keeps you waiting far too long, then rushes through your appointment, often talking over you. She’s always had a bit of an attitude of self-importance (despite being well-compensated for her time), but since COVID, she has become insufferable. Anytime you ask questions or express concerns about your health, she appears irritated or aggravated — I would even say offended. It feels like her motivation is purely monetary, rather than providing quality care. She doesn’t seem to enjoy her job anymore and should probably consider retirement before her patients start feeling like an inconvenience. I would strongly encourage finding a doctor who is warm, open, and actually listens to you in a reassuring manner
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Sep 02, 2024
×Post a ResponseAre you Dr. Que?
Dr. Que is amazing. Highly recommend her.
Dr. Que listens patiently and always explains necessary treatment needed. The staff is wonderful as well which I can’t say for some offices. I wish I could give her more than a 5 rating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Claudia Dier – Mar 17, 2023
×Post a ResponseAre you Dr. Que?
Not thorough
This provider used to be decent (not great) but continues to deteriorate in quality of care. She is does not come from a place from concerned but is rushed and agitated. Seeking new a new physician where provider carelessness and mistakes are not an issue.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
James – Oct 09, 2022
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Leave a review

How was your experience with Dr. Que?

About Me

biography

Dr. Lalaine Que, MD is a family medicine physician in Saint James, NY and has over 35 years of experience in the medical field. She graduated from Far Eastern University – Dr. Nicanor Reyes Medical Foundation in 1989. She is affiliated with medical...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Far Eastern University – Dr. Nicanor Reyes Medical Foundation

    Medical School, 1989
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

O'Brien & Thompson MD PC403 Lake Ave Saint James, NY 11780
1

Practice

County of Suffolk550 Montauk Hwy Shirley, NY 11967
2

Affiliated Hospitals

  • St Charles Hospital

    200 Belle Terre Rd
    Port Jefferson, NY 11777
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Good Samaritan Hospital Medical Center

    1000 Montauk Hwy
    West Islip, NY 11795
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality