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Dr. Lance Siegel, MD

Dr. Lance Siegel, MD

Pediatrics*
30+ years of experience

Dr. Lance Siegel, MD is a pediatrician in Upland, CA and has over 30 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1990. He is affiliated with medical facilities such as Pomona Valley Hospital Medical Center and Riverside Community Hospital. He is accepting new patients and telehealth appointments.

1.8 Star Rating
Based on 42 reviews 1.8 Star Rating (42 reviews)

Practice

1246 E Arrow Hwy Ste A Upland, CA 91786
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Siegel specializes in the areas of Ophthalmology & Pediatrics. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Siegel's Reviews

Likelihood to recommend Dr. Siegel

1.8
42 ratings, 9 with a written review
5 star
19%
19%
4 star
0%
0%
3 star
2%
2%
2 star
2%
2%
1 star
76%
76%

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I’ve taken my daughter to Dr. Siegel since she was 3 years old. He’s not only incredibly knowledgeable, but he has the most amazing sense of humor that makes children at ease & just love him! I’m so thankful for his expertise!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steph Scott – May 13, 2020
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My child had eye surgery at 3 months old and he’s 12 years old now. I’ve been with Dr. Siegel the entire time. He’s excellent with the kids and makes Disney character voices to make the kids feel at ease. I totally trust him, however, he needs an entire new staff! Total incompetence in scheduling, billing, etc. It is a shame such a good doctor is being brought down by less than desirable office staff/ complete morons.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Michelle Dawly, Pharm. D. in Apple Valley , CA – Mar 05, 2019
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Dr Siegel is one of the best in the business. The wait time is unfortunate, but he's trying to give professional services to multiple cities, because only a handful of people can perform the operations he can.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
CA – Nov 02, 2018
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had an appt time was told it would be a 4 hour wait!...50 people and 20 chairs....the office staff is a joke...and so is the way this doc runs his practice!!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
rich – Jun 12, 2018
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Inconsiderate and unkind to make families wait 4 - 6 hours with small children. Doctor Siegel chooses to arrive to work around 11 a.m., so patients with early morning appointments have to wait for him to get to work. That pushes later appointments further back in line. I've found that Dr. Siegel rushes through his meetings with families, and doesn't really make an effort to connect with the child, even after a 4+ hour wait. I've found front desk staff to be impolite and curt.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Hesperia, CA – Jul 31, 2017
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Dr. Siegel performed surgery on our oldest child's eye when Jen was just 3 months old. Now he is almost 7 with no issues with his eye (he had a cyst wrapped around his optic nerve am deathly most likely would have gone line without surgery) and you can hardly tell there's a scar on his eyelid unless you k ow what you're looking for! Yes the wait time is absurd but if you know that's what's going to happen it's easy to plan ahead. I just took extra snacks and toys to keep our son entertained.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Menifee, CA – Mar 15, 2017
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My Son had an appt which was a 4 hr appt I arrive at the clinic I explain to them that I did not have the actual insurance card with me but I did have a picture of it & I had ID # they can verify eligibility everything should be good to go I also tried to see if I would be able to bring my sons insurance card back later that day once my husband got home from work but they said absolutely not this is our policy so I tried to reschedule & the Mgr Jose didn't want to give me the time of day. Jerk
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Susan K in Hesperia, CA – Dec 02, 2016
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Unfortunately the Upland front office/Administrative staff have poor ethics with patient services. Actual Dr's and medical assistant were very helpful and professional.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Los Angeles, CA – Jul 27, 2016
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Dr. Siegel himself is great. However, the staff and office policy are RIDICULOUS! I understand you are all professionals but so am I and would appreciate to be treated as such as well. My time as yours if valuable.I had a FOLLOW-up appointment and didn't have my insurance card with me. The front office and office manager refuse to see my son. They just kept saying it was a policy to make a copy of the card. I explained that the insurance hadn't changed and they weren't flexible at all.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
12 others found this helpful
Helpful
Martha Romero in Rancho Cucamonga, CA – Feb 11, 2016
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About Me

biography

Dr. Lance Siegel, MD is a pediatrician in Upland, CA and has over 30 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1990. He is affiliated with medical facilities such as Pomona...read more
  • Pediatrics

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Medical School, 1990
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Childrens Eye Institute Inc.1246 E Arrow Hwy Ste A Upland, CA 91786
1

Practice

Children's Hospital Los Angeles4650 W Sunset Blvd Los Angeles, CA 90027
2
San Antonio Regional Hospital999 San Bernardino Rd Upland, CA 91786
3

Affiliated Hospitals

  • Pomona Valley Hospital Medical Center

    1798 N Garey Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Riverside Community Hospital

    4445 Magnolia Ave
    Riverside, CA 92501
    Recipient of 29
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
  • Children's Hospital Los Angeles

    4650 W Sunset Blvd
    Los Angeles, CA 90027
Learn more about how Healthgrades measures Hospital Quality