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Dr. Leila Peterson, MD

Dr. Leila Peterson, MD

Family Medicine*

Dr. Leila Peterson, MD is a family medicine physician in Gilbert, AZ. She is affiliated with Mercy Gilbert Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 71 reviews 4.1 Star Rating (71 reviews)

Practice

2680 S Val Vista Dr Ste 140 Gilbert, AZ 85295
Telehealth available

Experience Check

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Dr. Peterson's Reviews

Likelihood to recommend Dr. Peterson

4.1
71 ratings, 24 with a written review
5 star
73%
73%
4 star
3%
3%
3 star
1%
1%
2 star
4%
4%
1 star
18%
18%

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Horrific customer service... 0 customer service
I saw Dr. Peterson one time. I tried to make a follow up appointment. No one in their office ever answers the phone. I left two different voicemails with my name and phone number to try and make another appointment and never received a call back... It's really shocking how pathetic doctors offices customer service is these days.
What went well
  • I felt respected
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Oct 05, 2023
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Find a different primary doctor
Very bad! Dr Peterson didn’t seem to care about my issue. Perhaps if I was going to her for fillers she would have made more of an effort. I feel completely disregarded, and would not recommend her to anyone. She did not help me to resolve my issue, I’m now looking for a new primary care doctor that will listen to my concerns. She’s very quick to offer diet pills, claims that have no side effects, clearly she doesn’t read the labels. At my first visit she had a man accompanying her, never bothered to tell me who he was or why he was there. I wasn’t comfortable during that visit. Gave her another try when I had a real issue and she just disregarded me. You won’t get help if you need medical care, maybe if you want fillers she would make you feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 22, 2022
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Awesome visit. Beautiful clinic and great staff!
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott Evans – Apr 28, 2022
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Professional! Exceptional education and training, and Dr. Peterson puts it to great use. She takes time to understand you, asking probing questions until she has enough info, then she explains your treatment options, what to expect and what to watch for. Very proactive in monitoring patient care. My wife is switching to her as well, and I am recommending her to all of my family and friends. Her office front is creative and you do not feel you are in a clinic. VERY Personable staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Gramps – May 29, 2021
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Dr. Leila Peterson was my wife and I family doctor. Dr. Peterson has alway provided us outstanding professional medical support and advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Olga Toscano & Santiago Toscano – Dec 18, 2019
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Very likely, we have been coming to her for seven yers. She is very caring. Hate to see her leave. Best wishes, love you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda in Adkins, TX – Dec 13, 2019
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I love Dr P thank u for saving this mans life GOD BLESS
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Frederick Steven roth in La vernia, TX – Feb 14, 2019
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Very pleasant environment ad nice employees
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Karen smith in Floresville, TX – Feb 13, 2019
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This Doctor is a Blessing to Her Profession. I have had the best care. She always has smile and diagnoses any and all My issues. Thanks Dr. Peterson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Tim Wahl – Oct 18, 2018
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Waited 2 weeks for an appointment just to spend 5 minutes with the doctor. She asked me to return the next day for labs which I did and she advised they would follow up with reaulta regardless. I received results from Quest within a week. 3 weeks after having labs drawn I still hadn't heard from the office.left a message and 2 days later Esmeralda called back stating everything's normal just take a vitamin d supplement. Disappointing office. Didn't feel the doctor or staff cared.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Sep 19, 2018
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Grear relationship with patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
TX – Sep 06, 2018
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Dr Peterson is an amazing doctor she takes the time to listen to all my concerns
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sandra in San Antonio , TX – Sep 05, 2018
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Would highly recomend. Awesome doctor and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Harriet ritz in Floresville, TX – Aug 23, 2018
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I have and will continue to recommend Dr Peterson
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Theresa Swierc in Falls City, TX – Aug 02, 2018
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I have been seeing Dr. Peterson for 5 years now and have had nothing but amazing experiences with her. She has helped me through many issues mentally and physically. She is hands down the best doctor I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Clinton Hawn – Jul 25, 2018
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Always friendly and listens to your needs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mitchell Family in Floresville, TX – Jun 20, 2018
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Dr. Peterson is the BEST primary care doctor you could ever ask for. She listens to you, shows empathy, but most importantly will be completely honest in a very respectful way. I would not go to another doctor for anything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Lindsey B. in Floresville, TX – May 30, 2018
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Dr. Peterson listens and involves me in my healthcare decisions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa in Floresville, TX – May 29, 2018
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I like that she will refer to Specialist when needed. Office visits are quick and she takes time to answer questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rochelle Cafferty in La Vernia, TX – May 25, 2018
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Dr Peterson is an outstanding physician. Her knowledge is superior about illnesses and if she is stumped by symptoms she has no problem with contacting other physicians for advice or referrals. Her follow up care is awesome--she genuinely cares so much about her patients!! Not only is Dr Peterson my personal healthcare physician but she has administered Botox, Juvederm and other injections to help with my aging process. I highly recommend Dr Peterson and you will not be disappointed!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sheila Gilmore in Floresville, TX – Jun 16, 2017
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About Me

biography

Dr. Peterson is a graduate of the University of Utah School of Medicine and is certified by the American Board of Family Practice. She sees patients of all ages and provides comprehensive health care, including check-ups, physicals, vaccinations,...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Mark's Family Medicine Residency

    Internship Hospital, 2010
  • Utah State University

    Undergraduate School, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Leila Peterson PLLC2680 S Val Vista Dr Ste 140 Gilbert, AZ 85295
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  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions
Jerome D. Kizzart M.D. PLLC6511 US Highway 181 N Floresville, TX 78114
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