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Dr. Lena Ponce De Leon, MD

Dr. Lena Ponce De Leon, MD

Family Medicine*
40+ years of experience

Dr. Lena Ponce De Leon, MD is a family medicine physician in Riverside, CA and has over 40 years of experience in the medical field. She graduated from AUTONOMOUS NATIONAL UNIVERSITY OF MEXICO / NATIONAL SCHOOL OF PROFESSIONAL STUDIES-IZTACALA in 1981. She is affiliated with Kaiser Permanente Riverside Medical Center. She is accepting telehealth appointments.

1.8 Star Rating
Based on 5 reviews 1.8 Star Rating (5 reviews)

Practice

10800 Magnolia Ave Riverside, CA 92505
Telehealth available

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Dr. Ponce De Leon's Reviews

Likelihood to recommend Dr. Ponce De Leon

1.8
5 ratings, 4 with a written review
5 star
20%
20%
4 star
0%
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3 star
0%
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2 star
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1 star
80%
80%

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THE WORST DOCTOR!! So upsetting. My grandfather went in to see her about a stomach pain for several months, we kept asking for a CT scan and she kept saying everything was fine and nothing was wrong. She said there was no need for CT scan. We went in to emergency and they did a CT scan immediately, with the news of my grandpa having a cancerous tumor. AND NOTHING WAS WRONG PONCE DE LEON?!! Don’t know why she is still working as a doctor.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Krystal – Jun 08, 2018
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She is incredibly rude, condescending, and belittling. She blamed me for my medical problems, and treated me as though I wasn't genuine about how I was feeling, like I was lying about my medical issue and wasting her precious time She talked down to me like I was too uneducated to understand her basic sentences. It was by far the WORST experience. I left feeling ashamed and humiliated when all I wanted was help for the pain I was in. She said I didn't need anything and sent me home still in pain
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Linda K. in Corona, CA – Mar 16, 2017
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Always shows concern for my health. Answers all my questions, does not hesitate to order any tests that might be indicated, easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kaiser fan in Jurupa valley, ca – May 10, 2016
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Of my one encounter with Dr. Ponce de Leon, I was extremely displeased to find that she was extremely unfriendly. She was rude, she was condescending and it was apparent she was not interested in listening to me as a patient, she treated me as though I was being ridiculous and that I was wasting her time. She cut me off to tell me I was wrong. She is definitely not somebody I would feel comfortable with as my personal physician because her attitude and treatment of patients is extremely poor.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Lisa B. in Corona, CA – Apr 06, 2016
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  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Autonomous National University Of Mexico / National School Of Professional Studies-iztacala

    Medical School, 1981
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser Permanente Riverside Medical Center10800 Magnolia Ave Riverside, CA 92505
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