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Dr. Leo Chen, MD

Dr. Leo Chen, MD

Orthopedic Surgery*
25+ years of experience

Dr. Leo Chen, MD is an orthopedic surgeon in Fort Walton Beach, FL and has over 25 years of experience in the medical field. He graduated from Emory University School of Medicine in 1996. He is affiliated with HCA Florida Fort Walton-Destin Hospital. He is accepting new patients.

4.5 Star Rating
Based on 36 reviews 4.5 Star Rating (36 reviews)

Hospital Highlight

Dr. Chen is affiliated with HCA Florida Fort Walton-Destin Hospital Fort Walton Beach, a highly rated and top awarded hospital for orthopedic surgery.

At a Glance

  • Area of ExpertiseDr. Chen specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Orthopedic Surgery Award™ See hospitals
  • Good Patient CarePatients said they had exceptional care at this hospital. See hospitals

More Orthopedic Surgery Specialists at HCA Florida Fort Walton-Destin Hospital

Experience Check

Search for experience in a specific area

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.5
36 ratings, 11 with a written review
5 star
81%
81%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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Still waiting!!!
I saw Dr Chen for rotator cuff surgery and I'm now struggling to get my pain meds I call once a week to get my refill and the receptionist never does what she's supposed to do I always have to wait a day or so for her to do what I've asked her to do I'm in horrific pain and this should not be an issue they are never on time I've always had to wait and wait I would not refer them to anyone because the pain I'm in is terrible and they do not want to refill medication on time not once. You would think at this point if it is an ongoing issue every week for me call for a refill for my medicine that they would already have something in place to take care of that so that I'm not calling for days trying to get medication that should already be sent to the pharmacy. Dr Chen as a surgeon should understand more than anyone that pain should not be tossed to the side and it take days for someone to get their meds called in by the reception is who simply has to pass on a message to the doctor
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 21, 2024
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Outstanding physician
Dr. Chen took care of my husband like he was family. He went out of his way to provide the best care we have ever received. He successfully performed a complex surgical procedure, moving his schedule to accommodate the urgency at hand. I would recommend Dr. Chen to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan – Nov 10, 2023
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Needs to slow down
I have been to Dr. Chen a few times and will agree that he's very personable. There has been a couple of times that I feel that he is so overbooked that he really doesn't have 10 minutes to spare for you. The last visit I had with him was so painful that I don't see myself going back.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
Helpful
May 09, 2023
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Best doctor
Dr.Chen has done 5 different surgeries for me over the past 11 years. My latest was total knee replacement. Recovery has been much faster than the normal recovery time. The physical therapist said I must have had a good doctor since I was walking so well so quickly after the surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rick Fisher – Jan 30, 2023
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44 yr old male Total hip replacement First surgery of any kind Hip is recovering very well Top notch services from dr Chen and staff as well as Destin surgery center
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 10, 2022
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My 86-year-old mother has been going to Dr. Chen for 10 years now. He has done both emergency and scheduled procedures on her; from broken knees, arms and hips, to scheduled surgeries such as knee replacements. As her daughter, I have been impressed by Dr. Chen's knowledge, excellent bedside manner, and most of all, his compassion. He explains her conditions and the corrective actions he has taken THOROUGHLY. I now drive almost 100 miles to see Dr. Chen for my own orthopedic needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Ft. Walton Beach, FL – Feb 02, 2019
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Dr Chen and his team are absolutely amazing! They are first class! I had a bad fall and broke my collar bone and needed surgery.First of all, I couldn’t find anyone to see me for at least a week, keep in mind, my bone was shattered and I was in so much pain! He made time for me... after he had a long day in surgery,he still saw me even tho they were closed (4pm). In other words, he cared about me and went the extra mile. His bedside manner is amazing as well as his staff!!! A true professional!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
9 others found this helpful
Helpful
Janeen Mcglinchey in Crestview, Fl – Mar 28, 2018
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I moved here from Dallas three months ago with chronic knee pain. I have seen four orthopedic surgeons and have had arthoscopic knee surgery during the last 10 years. I researched surgeons on this website last week and chose Dr. Chen, even though his office was 50 minutes away. I called and was welcomed as a new patient; an appointment was scheduled within four days. My visit was exceptional. I received immediate and effective treatment for my pain. I will definitely continue seeing him!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Sharon Y in Santa Rosa Beach, FL – Aug 09, 2016
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Love, Love Dr. Chen and his wonderful staff. The staff has been so easy to work with, especially with scheduling appointments and making me feel at ease. When meeting Dr Leo, who offer an alternative to surgery, he won my loyalty and respect. I had three fractures last year and was lucky enough not to have had surgery. I would recommend this office to anyone. .
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Elane Jennings in Red Level, AL – Jul 12, 2016
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Dr Chen is an excellent surgeon, or was until he got the current office staff. Once you get past them and to the doctor, he is wonderful, but his office staff will harass and embarrass you about money until the point that you have to change doctors. If you don't have all of your co-pay cancel your appointment, you will not be seen anyway. The new front office staff is rude and uncaring. Even though I was having a lot of post op problems, I was denied my appointment.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
E.E. in Ft Walton Beach, FL – Mar 10, 2016
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My experience with Dr. Chen practice was not any that I have every experienced. The whole staff is professional, caring, and know what they are doing. I was very satisfied with Dr. Chen knowledge, mannerisms and concerns on getting me well. I will always remember how welcome the staff made me feel. It was like I was part of a family. Very dedicated staff and I will recommend Dr. Chen to everyone I meet. Thank you so much Dr. Chen and staff. You're one of the best. Sincerely, Kelly Crowson
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kelly Crowson in Ft Walton Beach, FL – Dec 19, 2015
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About Me

care philosophy

We are committed to the highest quality of surgical care for every patient.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Orthopaedic Spec Hospital Salt Lake City Ut

    Fellowship Hospital
  • Univeristy Of Texas Southwestern Medical Center Dallas Texas

    Residency Hospital
  • Univeristy Of Texas Southwestern Medical Center Dallas Texas

    Internship Hospital
  • Emory University School Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Thai

Affiliated Hospitals

  • HCA Florida Fort Walton-Destin Hospital

    1000 Mar Walt Dr
    Fort Walton Beach, FL 32547
    Recipient of 12
    hospital awards

    America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality