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Dr. Leo Grafstein, MD

Dr. Leo Grafstein, MD

Urology*
30+ years of experience

Dr. Leo Grafstein, MD is a urologist in Plattsburgh, NY and has over 30 years of experience in the medical field. Dr. Grafstein has extensive experience in Urinary Calculi & Removal. He graduated from Northeastern Ohio University in 1993. He is affiliated with medical facilities such as Alice Hyde Medical Center and Canton-Potsdam Hospital. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 19 reviews 2.4 Star Rating (19 reviews)

Practice

15 Degrandpre Way Plattsburgh, NY 12901
Telehealth available

Make an Appointment

(518) 561-3900

At a Glance

  • Area of Expertise
    Dr. Grafstein specializes in the area of Urology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Grafstein's Reviews

Likelihood to recommend Dr. Grafstein

2.4
19 ratings, 8 with a written review
5 star
26%
26%
4 star
11%
11%
3 star
0%
0%
2 star
5%
5%
1 star
58%
58%

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i was somewhat referred to dr leo Grafstein and when trying to make an appointment i had to jump through hoops with getting a referral and blood work, i finally got an appointment and the day of appointment(60 minutes from when i was scheduled to go in) i got a phone call saying that dr leo Grafstein didn't want to see me as a patient because dr peter m hughes discharged me as a patient and apparently at the time they where in the same practice
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nov 10, 2023
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Very rude and arrogant
Everyone from his staff to Dr. Grafstein is very rude and unprofessional. When asking questions, he talks down to you and is extremely arrogant. There are many Doctors in this field, please do yourself a favor and go elsewhere.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jim – Nov 22, 2022
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Very rude and arrogant
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Ron – Nov 22, 2022
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Outstanding gentleman and fine doctor
The Doc has moved to a new town and I miss him. I see a couple of negative reviews, please throw them out. You could not find a better doctor, he is many miles from me now but I an considering the drive. Dean Miller
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Dean Miller – Apr 28, 2022
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I'm not impressed with the Dr or his practice. He was very dismissive of my medical condition, and I had to call 6 times to get a script filled.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 09, 2021
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Came for symptoms of BPH, have had prostate troubles for years. First time here, was made to feel insignificant and incompetent because the referring physician did not send over previous records. Explanation of future plans unclear.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 28, 2021
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Leo Grafstein and his associate Dr. Khanna totally mismanaged my care. Neither is capable of accurate diagnosis. Not referring me in a timely manner to a surgeon for the removal of post-operative strictures resulted in months of unnecessary catheterization, pain, discomfort, and expense. The diagnosis was obvious. I finally found a competent surgeon without their assistance. Do not go to this practice. They will hurt you and abandon you.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 07, 2021
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Doctor was not interested in my condition due to my age as an elderly male. I was humiliated and left with grave disappointment.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 21, 2020
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Know Before You Go

About Me

biography

Dr. Leo Grafstein, MD is a urologist in Plattsburgh, NY and has over 30 years of experience in the medical field. Dr. Grafstein has extensive experience in Urinary Calculi & Removal. He graduated from Northeastern Ohio University in 1993. He is...read more

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Northeastern Ohio University

    Medical School, 1993
American Board of Medical Specialties®
American Board of Urology®
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Urology Associates of Northeastern New York PC15 Degrandpre Way Plattsburgh, NY 12901
1

Practice

Canton-Potsdam Hospital80 E Main St Canton, NY 13617
2

Affiliated Hospitals

  • Gouverneur Hospital

    77 W Barney St
    Gouverneur, NY 13642

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • Massena Hospital

    1 Hospital Dr
    Massena, NY 13662

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Canton-Potsdam Hospital

    50 Leroy St
    Potsdam, NY 13676

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality