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Dr. Lisa Masterson, MD

Dr. Lisa Masterson, MD

Obstetrics & Gynecology*
30+ years of experience

Dr. Lisa Masterson, MD is an obstetrician gynecologist in Santa Monica, CA and has over 30 years of experience in the medical field. She graduated from University of Southern California Keck School of Medicine in 1993. She is affiliated with Providence Saint John's Health Center. She is accepting new patients and telehealth appointments.

2 Star Rating
Based on 16 reviews 2 Star Rating (16 reviews)

Practice

1333 Ocean Ave Santa Monica, CA 90401
Telehealth available

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Dr. Masterson's Reviews

Likelihood to recommend Dr. Masterson

2.0
16 ratings, 4 with a written review
5 star
13%
13%
4 star
13%
13%
3 star
6%
6%
2 star
0%
0%
1 star
69%
69%

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Almost killed me
I saw Dr. Masterson for 7 years before my pregnancy. I became very ill five months into my pregnancy. Difficulty breathing, high fever. She told me to take another otc pain reliever fever reducer repeatedly when I begged, cried, and pleaded with her to come in. I was so scared and this went on for two weeks until I finally took myself to the ER. She never even came in to see me. I found a new OB. I had pneumonia in both lungs and was admitted for two weeks. My blood oxygen level was so low they were worried they would have to intubate me. Her office was cold and dismissive and I knew no one at the hospital would treat me without permission from my OB/GYN this was true.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Shel – Oct 05, 2023
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Very relaxed.Dr Masterson talks to you & relaxing voice of the Dr.,your whole body begins to relax She is gentle,talks honestly .She honestly cares for her patients.A 100 star doctor for OBGYM.Kind,gentle,explains what is going on with your body_a patient.You want the BEST,so go to Dr.Lisa Masterson.She has quality.A beautiful office to relax her patient Beautiful & honest Megan or Meghan.Top quality.So qualified is Dr Lisa Masterson Gals,you want to give yourself the BEST OBGYM,then Dr.Lisa Masterson is #1 in California,you will know how she treats you to be the TOP QUALITY Doctor that she is.Male obgym do not know how to examine a female's body.It would be like having a female doctor check the men Dr.L.Masterson has quality. Second visit.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Glory Thomas – Aug 13, 2021
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Lisa Masterson runs a sloppy office. She has ONE assistant running around doing everything from setting up appointments to drawing blood, and juggling billing and phone calls. It's stressful to be a patient in that environment. The Dr. also has a poor bedside manner and an attitude. I would say she is thorough but would not recommend her your Gyno.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 08, 2021
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I have being seeing this Doctor for 2 years. The lady at the front desk always told me that my insurance was covering for everything and I only had to pay for my copayment. 2 years later, I received a bill for more than 3 000 dollars. I immediately called her office who seemed surprise and told me that they will check with their billing department and get back to me. Never did! Called again and again ... same thing.... "We will get back to you"... Nothing!! The charges are ridiculous. DO NOT GO
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
18 others found this helpful
Helpful
Los Angeles – Jan 08, 2018
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About Me

care philosophy

"My mission is to help EACH woman look, feel and BE her best by providing exceptional care for her mind, body and spirit."

biography

Dr Masterson attended USC Keck School of Medicine.  She has been in practice since 1996.  She is best known for her time as co-host on the Emmy winning TV show The Doctors.  She accepts most major insurance and is always excited to get to know new patients.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • L A Co Usc Medical Center

    Residency Hospital
  • University Of Southern California Keck School Of Medicine

    Medical School, 1993
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
Obstetrics & Gynecology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Spanish

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Locations

Practice

Gail N. Jackson MD PC1333 Ocean Ave Santa Monica, CA 90401
1

Practice

Office1250 6th St Ste 404 Santa Monica, CA 90401
2

Affiliated Hospitals

  • Providence Saint John's Health Center

    2121 Santa Monica Blvd
    Santa Monica, CA 90404
    Recipient of 16
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality