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Dr. Lola Kwan, MD

Dr. Lola Kwan, MD

Gastroenterology*

Dr. Lola Kwan, MD is a gastroenterologist in Bolingbrook, IL. Dr. Kwan has extensive experience in Pancreatic Disease. She is affiliated with UChicago Medicine AdventHealth Bolingbrook. She is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 55 reviews 2.2 Star Rating (55 reviews)

Locations

UChicago Medicine AdventHealth Medical Group Gastroenterology at Bolingbrook

1

UChicago Medicine AdventHealth Medical Group Gastroenterology at Hinsdale

2

UChicago Medicine AdventHealth Medical Group Gastroenterology at Woodridge

3

At a Glance

  • Area of ExpertiseDr. Kwan specializes in the area of Gastroenterology. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

More Gastroenterology Specialists at AdventHealth Chicago

Experience Check

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Dr. Kwan's Reviews

Likelihood to recommend Dr. Kwan

2.2

55 ratings, 36 with a written review
5 Star
25%
25%
4 Star
4%
4%
3 Star
2%
2%
2 Star
5%
5%
1 Star
64%
64%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Denise – Mar 17, 2025
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What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Jan 17, 2025
We're so sorry to hear about your experience with...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Jan 09, 2025
We're very sorry to hear this. We'd like to talk...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 people found this helpful
Helpful
Jul 30, 2024
Thank you for sharing this with us. This isn't...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tina – Jun 27, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
15 people found this helpful
Helpful
Ryan Rivers – Apr 22, 2024
We're very sorry to hear this, Ryan. We'd like to...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 people found this helpful
Helpful
L Ross – Apr 20, 2024
We're very sorry to hear this, L. We'd like to...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 people found this helpful
Helpful
Mar 31, 2024
Thanks for bringing this to our attention. We'd...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2024
Dr. Kwan's Reply –
Thank you for your kind words! Stay well.
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Feb 29, 2024
We're sorry to hear about your experience with...Read More
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Michelle Bolec – Oct 03, 2023
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Patricia Hisey – Jul 07, 2023
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan – May 10, 2023
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
11 people found this helpful
Helpful
Kathy – Jul 20, 2022
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Jun 14, 2022
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 people found this helpful
Helpful
Dec 05, 2021
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
13 people found this helpful
Helpful
Jul 08, 2020
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 people found this helpful
Helpful
Oct 16, 2019
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 people found this helpful
Helpful
Oct 09, 2019
×Post a ResponseAre you Dr. Lola Kwan, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Lisa – Sep 12, 2019
×Post a ResponseAre you Dr. Lola Kwan, MD?

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About Me

care philosophy

Dr. Kwan believes in listening to her patients and making an accurate diagnosis for their treatment and health.

biography

Lola Kwan, MD is board-certified in Gastroenterology. Her specialties include: Acid reflux/heartburn/GERD, Crohn's disease, Ulcerative colitis, Constipation/diarrhea, Colon cancer screening and Women's health.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Gastroenterology At University Of Rochester Medical Center

    Fellowship Hospital
  • Cedars Sinai Medical Center

    Residency Hospital
  • University Of Illinois College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • UChicago Medicine AdventHealth Bolingbrook

    500 Remington Blvd
    Bolingbrook, IL 60440
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    69%
    Patients said their room and bathroom were always kept clean

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality