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Dr. Luis Lopez, MD

Dr. Luis Lopez, MD

Family Medicine*
45+ years of experience

Dr. Luis Lopez, MD is a family medicine physician in Phoenix, AZ and has over 45 years of experience in the medical field. He graduated from New York University Grossman School of Medicine in 1976. He is affiliated with medical facilities Banner University Medical Center Phoenix and Abrazo Central. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 25 reviews 2.4 Star Rating (25 reviews)

Practice

3330 N 2nd St Ste 400 Phoenix, AZ 85012
Telehealth available

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Dr. Lopez's Reviews

Likelihood to recommend Dr. Lopez

2.4
25 ratings, 2 with a written review
5 star
24%
24%
4 star
8%
8%
3 star
0%
0%
2 star
20%
20%
1 star
48%
48%

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My family has been seeing Dr. Lopez for a while now. And they've never complained about him. But we can NEVER get through to speak to anyone. Just recently my parents had to drive to the office because they could not get a hold of anyone. I left a message this week and we got a call back AT 6PM! I tried calling back, 2 seconds after and was closed. I never leave a bad review but after trying to get in contact with the office and receiving a call at 6pm when already closed, it's very frustrating.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Phoenix, AZ – Sep 22, 2017
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This office is a joke & the staff are anything but friendly. I leave vm after vm for Dr. Lopez's RN & she refuses to return any of my calls. Everytime I have an appointment I have to sit in the waiting room for a whole hr past my appointment time which is absolutely ridiculous!! I've been coming here for yrs & the customer service is going right down the toilet! Why go into health care if u don't plan on helping patients when they're actual sick!?!?!? Also ur referral process needs alot ofwork!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Upset Patient in Phoenix, AZ – Feb 25, 2016
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About Me

biography

Dr. Luis Lopez, MD is a family medicine physician in Phoenix, AZ and has over 45 years of experience in the medical field. He graduated from New York University Grossman School of Medicine in 1976. He is affiliated with medical facilities Banner...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University Grossman School Of Medicine

    Medical School, 1976
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Luis R. Lopez MD LTD.3330 N 2nd St Ste 400 Phoenix, AZ 85012
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