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Dr. Luis Schaeffer, MD

Dr. Luis Schaeffer, MD

Internal Medicine*
45+ years of experience

Dr. Luis Schaeffer, MD is an internist in Cleveland, TX and has over 45 years of experience in the medical field. He graduated from ECLECTIC MEDICINE UNIVERSITY in 1976. He is affiliated with HCA Houston Healthcare Kingwood. He is accepting new patients.

3.3 Star Rating
Based on 39 reviews 3.3 Star Rating (39 reviews)

At a Glance

  • Area of ExpertiseDr. Schaeffer specializes in the area of Internal Medicine. See board certifications
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Clean HospitalPatients said the hospital this doctor practices at is clean. See hospitals

More Internists at HCA Houston Healthcare Kingwood

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Dr. Schaeffer's Reviews

Likelihood to recommend Dr. Schaeffer

3.3
39 ratings, 19 with a written review
5 star
56%
56%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
41%
41%

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Knowledgeable, kind and eager to help his patients
Me and my husband have been his patients for the last 6 years. He is very professional and able to explain complex medical conditions in a way that we can understand them.I highly recommend him for medical problems.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sara Flores – Apr 25, 2024
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Absolutely...Good Doc that knows his business.
I am an ex-hospital administrator and certainly am qualified to judge medical personnel performance. Dr. Luis Schaffer is an excellent Doc.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
OHP – Jun 09, 2023
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Needs Zero Stars
Refusing to refer my sister to an Endocrinologist after finding a cyst on her Thyroid gland and diagnosing her with Hashimotos Thyroiditis. He told her it's not Cancer (no biopsy, just his word) and she just worries too much. Our family has a vast history of thyroid illnesses. Including me ( her sister) having 8 thyroid nodules positive for CANCER that required a total thyroidectomy with radiation treatment. He has no idea what he's dealing with and in no way should be attempting to treat this. Or rather NOT treat it.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Ronda C. Hall, LVN – Sep 23, 2022
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I'm Dr. Schaeffer's patient for years, he's very reliable and very professional, he takes care of my health and always prescribes me the right medication. My last visit was two months ago I suggested to Dr. Schaeffer to prescribes me the same medication that my neighbor recommended to me, but Dr. Luis explained to me very clearly that each medication is for a specific health problem, he gave me the reasons why cannot take that medication and in the same time he was opening many Medical Articles about it and showing to me. Thank you, Dr. Schaeffer!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2021
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I have been seeing Dr. Schaeffer for about 15 years and he has been wonderful. He cares and listens. Always very attentive. Sees that my medical needs are always met.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Michael Bryant – May 05, 2020
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Worst experience with a Dr & his office. Unprofessional all his office workers & nurses. He is so behind in the times working with fax & hand written all orders & scripts. Appts are a joke, I had 8am appt & Dr comes strolling in at 9:30, it was 1pm B4 I got out & still had to go to lab to get blood drawn. Took 3 days to get my meds refilled. Blood work and anything else is not done in his office, it is sourced out. I have been on Medicare for a year & I am happy to say I changed my insurance choices for my supplemental & using Kelsey-Seybold, Kelsey care advantage. I may pay a little bit more but at least it's one....ONE- 1 stop shop for my health care. Plus I can check all my meds, test results anything pertaining to my health online.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Pissed Patient in Humble, TX – Oct 19, 2019
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I went to him years ago. Just awful bedside manner. Staff was very unhelpful. They billed for things that were not done. He gave me prescriptions for problems I did not have. I spent 30 minutes getting to his office, 30 minutes waiting for an appointment, and less than 10 minutes being seen. Would never recommend this person as a physician
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Kingwood, TX – Jun 26, 2019
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1. 4 hour avg. wait time even if you are the first appt. of the day. 2. Had to file a complaint with Medicare amount charged was not the amount sumitted, 9 mo. later they still have my money. 3rd Office Manager Mrs Schaeffer yes Dr Schaeffers wife is the absolute rudest and most unprofessional person I have ever delt with. 4th Dr Scheaffer- no sign of Pneumonia, same day got second opinion admitted to hospital immediately I'm so regretful I ever took my 92 yr old mom to this physician.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
BEWARE in Cleveland, TX – Sep 21, 2018
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Dr Schaeffer is a Doctor who is Competent and Thorough, at his Office he has a very Friendly Staff. I will Highly Recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Houston, TX – Oct 23, 2017
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Our family has used Doctor Schaeffer as our primary care doctor for over 15 years. He has always taken excellent care of 3 generations of our family. He and his staff give all of their patients what ever time and care needed to improve their health. We highly recommend him to anyone looking for a great doctor. We consider him and his staff as our extended family. We can always count on him and are so thankful for him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kathleen in Spring, Texas – Jul 18, 2017
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DR. SCHAEFFER , HIS THE BEST DR. I EVER SEEN , AND I BEEN SEEING HIM FOR 15 YEARS , IM HIGHLY RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS ,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Houston, TX – Jun 22, 2017
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The only thing I can say that I don't like is the wait time. However Dr. Schaeffer is popular. :) Dr. Schaeffer is a great physician. He is attentive, listens well and doesn't ignore pertinent details. I recommended him just the other day. He is awesome I don't have any complaints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Houston, TX – Jun 14, 2017
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Good Doc...I'm ex Hospital Administrator and certainly know Docs. Good man with very thorough insights into patient care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
OWEN PARKER in ATASCOCITA, TX – Jun 14, 2017
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My mother was in need of a new primary care doctor due to her regular doctor moving out of the state. My mom has multiple problems and she was very nervous to change to someone new. I was very impressed with the friendliness and prompt actions of Dr. Schaeffer's office. She has been seeing him now for over a year.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Grace in Cypress, TX – Jun 09, 2017
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I was a new patient with Dr. Schaeffer and fortunately his office was able to get me in the same day that I called. I was very impressed with the attitude and friendliness of the staff and Dr., very friendly and down to earth. I will definitely be returning!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Renee in Kingwood, TX – Jun 09, 2017
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I wish I have looked at Dr. Schaeffer's reviews before scheduling an appointment! I had an extremely negative and unpleasant experience with this office. If you don't value your time and ready to sit in a lobby for hours this can be a good chose for you. Due to his age he must be very experienced although very arrogant and disrespectful to his patient's time doctor. His staff is very alike. Typing in my vaccination record took them half an hour at least. total waiting time 2,5 hours.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Kingwood, TX – Mar 09, 2017
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Dr. SCHAEFFER is a good doctor but the lack of customer service from his staff is ridiculous!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Houston, TX – Feb 02, 2017
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Took my father in after his insurance provider and I looked at primarys. Was very optimistic about his appointment to be let down horribly. To start off with, we waited for right at 3 hours to be seen. I was going to tell everything that happened but ran out of characters so i will just say, if you want a DR. With no compassion, judgemental and unwilling to help make end of life comfortable, this is your guy! He plays God with your life! Nice staff though!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sheila Sims in Montgomery, TX – Nov 03, 2016
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inpatient doc. ask to explain my medical health, he blow me off, like I am stupid.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
David L in Houston, TX – May 28, 2016
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About Me

biography

Dr. Luis Schaeffer, MD is an internist in Cleveland, TX and has over 45 years of experience in the medical field. He graduated from ECLECTIC MEDICINE UNIVERSITY in 1976. He is affiliated with HCA Houston Healthcare Kingwood. He is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Eclectic Medicine University

    Medical School, 1976
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • German

Affiliated Hospitals

  • HCA Houston Healthcare Kingwood

    22999 Highway 59 N
    Kingwood, TX 77339
    Recipient of 49
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    77%
    Patients said they were given information about recovering at home

    7% lower than the national average

    71%
    Patients said their room and bathroom were always kept clean

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality