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Dr. Luis Washington Lu, MD

Dr. Luis Washington Lu, MD

Cataract Surgery*
45+ years of experience

Dr. Luis Washington Lu, MD is a cataract surgery specialist in Chandler, AZ and has over 45 years of experience in the medical field. He graduated from Cayetano Heredia Peruvian University in 1975. He is accepting new patients.

4.7 Star Rating
Based on 50 reviews 4.7 Star Rating (50 reviews)

Practice

845 E Warner Rd Ste 101 Chandler, AZ 85225
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Dr. Lu's Reviews

Likelihood to recommend Dr. Lu

4.7
50 ratings, 20 with a written review
5 star
90%
90%
4 star
2%
2%
3 star
0%
0%
2 star
0%
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1 star
8%
8%

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I've been seeing Dr. Lu for several years. He is always professional, caring, and attentive. He will go out of his way to find answers for your situation. His office is very professional and attentive.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 22, 2019
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After 1 year with a well known Scttsdale eye surgeon with a 'stellar' reputation but having so many problems I really thought I had 'bad luck' UNTIL I CONSULTED with Dr. Lu. I got an appointment easily & after series of tests, exam & records review he gave his opinion (37 years of internat'l training & experience) & showed me the pictures that proved it. I had emergency surgery the next day! I can attest he is caring, humble, smart & humorous. Best of the best! Bless you and staff, Dr. Lu
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Patricia F in Tempe, AZ – Jun 23, 2018
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The best doctor ever and his stuff is wonderful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Reem in Chandler ,az – Jun 22, 2017
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Total excellence! Could not be happier with Dr. Lu's superb knowledge and skills, as well as his kind and genuine caring attitude. His office staff is welcoming and proficient. The Warner Park Surgery center also provides a comfortable environment and professional services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Laurence R. in Tempe, AZ – Dec 16, 2016
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I'm 61 and worn glasses since I was 10. My parents were diligent about us kids getting annual eye exams, as an adult I continued the practice that's a LOT of exams. Macular degeneration runs in my family and now I'm type 2 diabetic so I'm very judgmental of the person examining me. Dr. Lu gave me an outstanding eye exam & educated me to exactly what poorly treated diabetes and high blood pressure do to our eye's blood vessels. He is kind, thorough, funny and surpasses all doctors I've seen b4.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Sallyann in Chandler, AZ – Nov 14, 2016
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Dr. Lu was extremely thorough, caring and polite. I was seeing him to get a 2nd opinion on issues with double vision I was suddenly having. I had seen another Opthomologist who insisted I needed surgery. Dr. Lu spent 1 1/2 hours testing my eyes to determine issue and provided me with detailed explanation on my vision issues, laid out next steps and prevented me from having an unnecessary surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Trish in Chandler, AZ – Sep 30, 2016
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I saw Dr. Lu for an irritation to my right eye. I had been to another opthalmologist who seemed to be in hurry and didn't seem to care. Dr. Lu really cares about his patients. I was told through the years I had a mole behind my eye. Dr. Lu has this x-ray machine that can look behind the eye. It wasn't a mole it was a shadow! I highly recommend him. He will solve your eye problem!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Patricia in Phoenix, AZ – Sep 20, 2016
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I saw Dr. Lu today and was very satisfied with him. He took the time to explain what the condition of my eyes. I am scheduled for removal of a cataract and I feel confident and trust him to do a good job. He also has a very good chair side manner. Very friendly down to earth, makes you feel comfortable. I would definitely recommend him. His staff is friendly and knowledgeable.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Arlene Livorsi in Gilbert, AZ – Aug 18, 2016
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Saved my left eye! Extremely knowledgable and caring dr who truly listens, cares, and explains. Was experiencing visual problems, and my dr from another practice could find nothing wrong. I went to Dr. Lu for a second opinion. He thoughtfully listened, did a thorough exam of both eyes, and provided an explanation of what i was seeing He also found a tear in my left retina, did laser to stabilize it and sent me to a specialist to get further treatment. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Deb in Chandler, AZ – Jul 22, 2016
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Dr. Luis W. Lu is not only a great doctor but excellent people person. He made me laugh the whole time while at the appointment. He gave me a tip to put a warm wet towel over my eyes in the morning to open my eye glands and better lubricate them. He could have done a $300 surgery on me but that tip was free and sufficient. What does that tell you about this doctor? He's here for the right reasons. I'm Rafael Testai and I'm thankful that I met with Dr. Luis W. Lu.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Rafael Testai in Tempe, AZ – Jul 02, 2016
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From the moment I walked in the door I felt welcomed. I believe Amy checked me in, and I know Dr. Lu's assistant's name is Rose...both were very helpful, professional and polite. Dr. Lu was very thorough and had a wonderful and caring dispoistion. I even met his wife Laura, who is an R.N. and she fits right in - very personable and professional. I scheduled my appointment due to seeing a flashing light as well as floaters so was quite apprehensive, but the staff and Dr. Lu put me at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara Buckingham in Tempe, AZ – Jun 21, 2016
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I visited Dr. Lu for the first time for my annual dilated eye exam as part of my type 1 diabetes management procedure, and was extremely pleased with the personable approach of Dr. Lu himself, his genuine concern and desire to understand my work/home environment and suggestions and tips on how I can maintain my vision for long-term. I was treated as a human being by the staff (not as just a patient ID# person), the wait was super short, and the overall office environment was excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ilya in Tempe, AZ – Jun 19, 2016
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I had retina reattachment surgery in 2006 from sport injury and the vision was not well since then. later the cataracts developed and the vision got worse so I decided to have the cataract surgery. I eventually chose Dr. Lu after visiting his office. His staff members are professional. Dr. Lu is awesome! He treats me like a family. He explains me all the details about my conditions and what options available and what he thinks the best. My surgery was very successful and I am satisfied!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Haiwei in Chandler, AZ – Apr 22, 2016
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Dr.Luis is a great doctor who is very accommodating. I came in to have a prescription for glasses made. I was having issues with the Rx, so Dr. Luis refined the Rx and made me a new pair. He is very experienced in the field and he certainly knows what he's doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steven in Glendale, AZ – Apr 20, 2016
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Dr. Lu is an expert in eye care. He takes all the time his patient needs and is VERY caring. His office staff is among the best. They are very concerned about all Dr. Lu's patients. I have, and will continue to recommend Dr. Lu to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary in Chandler, AZ – Apr 19, 2016
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Dr. Lu explained my diagnosis to me in a way that was easy to understand, and gave me clear instructions on how to use my prescriptions and explained the logic behind his clinical decision. I was referred to him by my spouse, who also speaks highly of Dr. Lu and his knowledgeable and friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fernando Felix in Chandler, AZ – Apr 19, 2016
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My visit with Dr. Lu was incredible. Hands down the most modern office I have been in so far in the valley with such friendly, honest and knowledgeable staff. I can't praise the doctor enough. Unlike most physicians who seem eager to get to the next patient, he took the time to explain to me the symptoms and causes for my illness. I owe him a tremendous debt of gratitude not only for saving my eye sight, but for teaching me. Rare is this type of doctor. Phoenix is lucky to have him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael L. in Chandler, AZ – Apr 12, 2016
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Dr Lu is a very Good Doctor with a lot of experience. BUT He has a very bad office administration! They used my mom's information to get her credit care card information and charge her without her authorization. Plus they overcharged her! If you go to his office BE VERY CAREFULLY WITH HIS STAFF
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Mar 11, 2016
I am deeply sorry Doctor you feel this way about... Read More
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There are not enough stars or appreciation for Dr. Lu. He literally saved my husband's life. He took my husbands blood pressure which was in the 30's. Also with the symptom of a short blindness in one eye, immediately knew he had a mini stroke, a TIA, trans ischemic attack. He immediately called my husbands Cardiologist to inform her of what was happening. My husband had a pacemaker put in a few days later. Dr. is a genius and a hero .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mrs. Loretta Simmons in Chandler, AZ – Mar 02, 2016
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I had an excellent experience. The doctor was meticulous in his exam and took great care explaining all aspects of the surgery, answering all my questions. The results of the surgery were remarkable, and really life changing. Even during my post surgery followup visit, Dr Lu again was attentive and caring. Im not at all surprised that i'd have an excellent outcome. The doctor and staff are patient focused, and clearly have set high standards of care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Peter Smith-Johannsen in Jupiter, FL – Feb 09, 2016
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Eye Health Spotlight

About Me

care philosophy

The gift of sight is a precious one. We appreciate the trust you have placed in us and we will make every attempt to honor that trust by providing the care you deserve.

Compassionate, patient-centered care, emphasizing evidence-based...read more

  • Cataract Surgery

  • Ophthalmology

  • Cornea & External Diseases

  • Neuro-Ophthalmology

  • Ophthalmic Plastic & Reconstructive Surgery

  • Ophthalmic Surgery

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Johns Hopkins School Of Medicine

    2010

  • Harvard Medical School

    2001

  • New York Fellowship Society

    Fellowship Hospital, 1981

  • Hhc Div Columbia University

    Residency Hospital, 1980

  • Armed Forces Inst Of Pathology

    1979

  • Lutheran Hospital Of Maryland

    Internship Hospital, 1976

  • Cayetano Heredia Peruvian University

    Medical School, 1975

  • National University Of Trujillo / Academic Program Of Human Medicine

    Undergraduate School, 1969
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Portuguese

  • Spanish

  • Cataract Surgery. 26 books chapters

  • Texto de facoemulsificacion: de lo basico a lo Avanzado, 1996

  • Pearls in Ophthalmology Vol I Cataract and Anterior Segment, 2009

  • Phacoemulsification In Difficult and Challenging Cases, 1999

  • LASIK. A Book For My Patients, 2002

  • News

  • Written almost 500 clinical presentations for the CJO

  • Peruvian College of Medicine. Distinguish Award, 2010

  • American Medical Association Recognition Award, 2000

  • Colombian Society of Ophthalmology : Corresponding Member, 2004

  • Argentinean Society of Ophthalmology Teaching Award, 2007

  • Mexican Society of Cataract an Refractive Surgery. Distinguish Professor Award, 2002

  • Peruvian Society of Ophthalmology Teaching Award, 2008

  • American Academy of Ophthalmology Teaching Award, 2005

  • J.I. Barraquer Award / KMSG Teaching Award, 2012

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Locations

Practice

Primary Care Associates PLLC845 E Warner Rd Ste 101 Chandler, AZ 85225
1

Practice

Office2490 W Ray Rd Chandler, AZ 85224
2
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  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 7:00pm
    • Wed: 9:00am - 7:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 1:00pm
  • Directions

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