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Dr. Marie Lightbourne, MD

Dr. Marie Lightbourne, MD

Family Medicine*

Dr. Marie Lightbourne, MD is a family medicine physician in Snellville, GA. She is affiliated with medical facilities such as Emory University Hospital Midtown and Emory Decatur Hospital. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 55 reviews 4.2 Star Rating (55 reviews)

Practice

2356 Lenora Church Rd Snellville, GA 30078
Telehealth available
Patient Favorite Award

Dr. Lightbourne is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Lightbourne's Reviews

Likelihood to recommend Dr. Lightbourne

4.2
55 ratings, 20 with a written review
5 star
78%
78%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
18%
18%

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Telehealth
I called Dr. Lightbourne’s office 30 minutes before they closed, and she saw me right away using a televisit. I have been a patient of hers for about 15 years and have followed her from one practice to another. She is a very thorough doctor who truly listens to my issues before coming up with a plan of action, and I appreciate that! She is wonderful!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheryl – Mar 29, 2024
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Horrible experience!!!!
Telehealth
I had a Telehealth visit with this doctor, and it was the worst experience I have had in a virtual appointment. I would not recommend this doctor to anyone! She was extremely rude, and unempathetic my entire visit, and was unwilling to help me. The way she was talking down to me, made me feel like I was getting a 'talking to' from my parents. 0/10 would NOT recommend.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 22, 2024
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I have been a patient of Dr. Lightbourne for well over 10 years. And I will continue to be her patient for the next 10+years. She is caring and very thorough. Dr. Lightbourne listens and takes all concerns seriously. She never dismisses my concerns or questions. She will get to the bottom of any medical issues or refer you to a specialist that can better assist you. She is a great all around person that truly cares about her patients and their well being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tamara – Jun 13, 2023
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HORRIBLE EXPERIENCE!!!!
I had a virtual telehealth visit with Dr. Lightbourne. She was incredibly rude. She shut down the visit within 30 seconds because my son was not in the room with me. I cannot believe she is a professional. She didnt even give me the chance to explain that I was about to walk into the room with him. I will never, ever work with her again. So rude. So disrespectful to me as a human being.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Bill – Mar 30, 2023
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Dr. Lightbourne is a kind, caring and compassionate person. She has been my Dr for 12+ years and has improved my health greatly. She has a staff that is also wonderful. I would be devastated if I had to find another Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lorrie Swedenburg – Oct 17, 2021
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Been my doctor for 20 years. Great service. All ways works me in. Great family doctor.
What went well
No results
What could be improved
No results
Helpful
Loren Hester – Jun 16, 2021
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I have been a patient of Dr. Lightbourne's for a few years. At one point she was leaving the practice and I was devastated. It has taken me years to find a physician that I am comfortable with, that I TRUST, and one who doesn't take one single approach to MY healthcare. Dr. Lightbourne is attentive, she asks questions (this really blew me away) and she isn't going to sugarcoat (which is probably why there are some "bad review" on here, lol). She genuinely cares about her patients being well WHOLISTICALLY, meaning mentally, physically and emotionally. I also love her staff (or at least those I've come in contact with) particularly her nurse Keysha. If I leave her a message she gets right back to me! If I have an urgent need and need to get squeezed in, she makes it happen. I hope to have her as my family's primary care physician for a long time. This community needs her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rosalyn B. – Dec 02, 2020
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I have been a patient of Dr. Lightbourne's for over 10 years. She has become a trusted advisor in my overall care and well-being. She truly listens to her patients and provides insight, knowledge and guidance. Her staff is warm, friendly and makes you feel like a part of the family at every visit. I've made it a point to recommend Dr L and her staff to as many people who would listen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Teresa – Jul 31, 2020
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I have been a patient of Dr. Lightbourne’s for over 5 years. She has always been kind and responsive.You can trust her judgement and she cares about you as a person. Keysha is amazing! The front desk people are kind and get you scheduled right away. The only time I have had to wait is when they fit me in because of my crazy schedule. Love Dr. Lightbourne!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Jul 31, 2020
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At such a crazy time as this, my family is blessed to have Dr. Lightbourne as our primary care physician. I hear horror stories of others not being able to get an appointment, not even a virtual, with their doctor unless it is COVID related. The simplest things get noticed now and while COVID is truly a serious dilemma to experience, other illnesses occur as well. It was such a relief to call and get a virtual appointment, thank you Michelle (front deck asst). This is a dynamic team and Dr. Lightbourne's nurse (Teresa) is relentless in getting issues sorted. I can only imagine how busy things have gotten and their professionalism has not wavered. Your knowledge and skillful approaches are certainly appreciated Dr. Lightbourne and pray that all is good for you, the team, and your families as well. Thanks All and God speed! AndreaF.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Andrea Fairclough – Jul 30, 2020
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I have been a patient of Dr. Lightbourne's for a number of years. She listens, she is always thorough, and always explains things. She is not quick to prescribe medications and will work with you to help you make changes that will be positive for your health. I trust her completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kelly – Jul 30, 2020
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one of the best -- I don't know of any doctor who calls her patients at nights to give them their results. She wants to make sure you understand your results
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Angella of Snellville – Jun 11, 2020
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She is a excellent doctor. She makes sure you understand whatever symptoms you are diagnosed with. Very friendly and easy to talk to. Makes you feel better after walking out of her office. Its a pleasure having her as my primary care doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rosie B in Loganville, GA – Jun 11, 2019
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Dr Lightbourne has been my doctor for 9 1/2 years She has always given me the very best care. She has always been very professional She has the best staff and her nurse is just wonderful the best Phlebotomist ever
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Helen in Snellville – Jun 04, 2018
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I went to Dr. Lightbourne’s office for an appointment as a new patient today. I had my 5 year old son , who’s has Autism, and my 9 year old son, who’s adhd, with me. When Dr. Lightbourne came shortly after she told me my children were a distraction and she couldn’t service me. Of course this bothered me because she is supposed to be a family physician and she told me my apology doesn’t change anything. The office manager came and did nothing but allowed her to continue being rude and nasty.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
May 23, 2018
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I highly recommend Dr. Lightbourne because she and her practice cares about their patients and I have always been treated with compassion, kindness and respect.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jay in Snellville, GA – Aug 17, 2017
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My family and I have been under Dr. Lightbourne's care for 4 years. She is very caring with our family. Both my children have Asthma and I can always count on a quick call back or appointment when needed. The staff is also great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Marilyn Neal in Lawrenceville, GA – Aug 16, 2017
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Dr. Marie Lightbourne is a caring Doctor that listens to your medical concerns and follows up on her patients. The care at her office is very quick and efficient. It is the ideal family practice. She is a Doctor you can trust with your family's needs. She gets to know her patients and understands their health. I prefer a doctor who is not just completing a check list of patients and Dekalb medical and Dr. Lightbourne is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Clarence Glenn in Snellville, GA – Aug 16, 2017
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I love this Doctor, the staff, and the office. Dr. Lightbourne was my doctor from 2007-2012 and now, after moving back to the area, she is the primary care physician for my entire family. She isn't quick to suggest drugs, but in fact, has offered alternative methods for healing my body. The staff is very professional and always keep my information private and secure. The office and rooms are always clean. One of the best smelling offices around :)
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Shay D in Snellville, GA – Aug 16, 2017
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Dr. Lightbourne really cares about her patients. I've been seeing her since for years now and she's ALWAYS accessible and attentive to her patients healthcare needs. She makes her patients feel comfortable in even the most uncomfortable situations. I went in to get my first Pap exam with her. I was nervous but she took good care of me. Answered all of my questions and took her time making sure that I wasn't more uncomfortable than necessary. I definitely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
DeeDee in Snellville, GA – Nov 01, 2016
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About Me

care philosophy

Dr. Lightbourne is board-certified & practicing Family Medicine in Snellville since 2009. She contributes time to training medical students in her office.
  • Family Medicine

  • Internal Medicine

  • Preventive Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mercer University School Of Medicine

    Residency Hospital, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Lightbourne is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Snellville Medical Group P.C.2356 Lenora Church Rd Snellville, GA 30078
    1

    Practice

    Office2156 W Park Ct Ste D Stone Mountain, GA 30087
    2
    • Call
    • Fax
    • Hours
      • Mon: 7:30am - 4:30pm
      • Tue: 7:30am - 4:30pm
      • Wed: 7:30am - 4:30pm
      • Thu: 7:30am - 4:30pm
      • Fri: 7:30am - 4:30pm
    • Directions