Dr. Marita Rios, MD

NEVER HAPPENED , MADE A CONFIRMED APPT, CALLED DAY OF APPT TOCONFIRM, THEY SAID THEY CANCELED IT BUT DIDN'T TELL ME BECAUSEIT WAS FOR 2:20 PM BUT SHE ONLY TAKES NEW PATIENTS AT 1:40PM.SO THEY OFFERED A NEW APPT TWO LATER IN AUGUST. TOLD THEM NO THANK YOU DR. RIOS. TREATED ME LIKE I MEANT NOTHING. NEVER AGAINI CAN ONLY IMAGINE HOW BAD HER MEDICAL CARE IS. DON'T GO HERE.

Dr Rios is the first dr in a long time that truly listens and truly cares about her patients. She has been my husband's and my Dr for about 5 years since we moved to S.A. She spends the times she needs with us, and provides referrals, if necessary. I highly recommend her.

Dr.Rios is an amazing doctor.always very kind and caring. Really feel like she listens and cares about her patients. Office is very organized and clean. Would recommend to anyone in search of primary care physician.

Dr Rios is a class act. Patient and kind. Never feel rushed

Kind. Gentle. Extremely knowledgeable. Great staff.

I do not recommend Dr. Rios. She shifted my annual physical checkup from in-person to virtual checkup just some hours before my appointment because of covid-19 issues. After some weeks, I went to pharmacy to get my prescription but they told me there is not any prescription for me from this Doctor (she probably forgot it. I do know). I would like to say please do not do business with your patient's insurance.

I would not go recommend anyone to Dr. Rios. The reason for my visit was to request a referral for an ENT due to recurrent ear infections. I was informed that she would fulfill the request and that it could take up to a week for it to be completed. I have checked with the insurance and they have not received a referral at all. I called the office and I am given the runaround. I am now sitting here, with a middle ear infection in both ears. I can't see an ENT now without paying out of pocket due to her and her staff dropping the ball with the referral.

It had been amazing working with you, and I have never met a more professional yet down to earth practice of individuals before. Your entire team makes coming to the doctor seem less scary, less frustrating and extremely informative.

Dr Rios spent time getting to know the needs of each member of our family. We were not rushed and we didn’t wait long to see her. She was friendly, thorough, and attentive. Even my teenagers felt comfortable! This approach to care is exactly what healthcare should be and we are happy to have found Dr Rios!

I felt very comfortable and the doctor showed great compassion for what I am going through. Looking forward to a great doctor/patient relationship.

To come to an appointment and be the only one to see the doctor is awesome. To actually have your concerns listened to and addressed is beyond amazing. No wait.....best staff ever....caring and considerate doctors, is the way the medical community should be! Thank you Dr Rios for bringing the doctor patient relationship back to medicine.

Dr. Rios is by far the most understanding, caring and smart doctor I've ever seen. She truly listens to my health concerns. The whole staff at Cibolo Family is great too, specially Jessica!

Whenever I go see Dr Rios she spends a good amount of time with me explaining everything. She is so patient and understanding. I never leave her office frustrated or the feeling rushed. I have recommended her to all my friends and family. My whole entire immediate family is seen by Dr. Rios.

Everyone at the clinic was very helpful and prompt! It was a very good experience!

Dr, Rios is the best!!!! Really takes the time to listen to problem(s) and then ask questions to narrow down what may or nay not be diagnosis. just awesome!! office staff as well, Erica is very nice takes care you from head to toe!!! Jessica really makes you feel welcomed!!! All our definitely worth visit!!!!

If I could, I would leave NO stars. I brought my son in to see Dr. Rios. She ordered a lab test for a genetic mutation that we had already been tested for. She said that I requested it. I didn’t. She insisted I did. (Although why would I since we already had the test.) Insurance denied it. I am stuck paying $350 for something I didn’t request and already had. She’s NOT a good listener! BEWARE!

Dr. Rios always listens to my concerns as a patient and orders the appropriate diagnostic labs to resolve my medical diagnoses.

I was very impressed with this doctor and her staff. Everyone was very pleasant. I was seen before I even had time to finish filling out the paperwork. My questions were answered and things were explained in terms I understood.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My elderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past “cut-off” time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored).

Thank you Dr Rios you are one of the nicest Dr's and thanks for not giving up on me you are appreciated I am sure that most of your patients would say the same thing I can only give you 5 Stars here but in my feelings I would prefer to give you 20 Stars you are off of the scale and go above and beyond what a doctor I ever expected would do you are an amazing doctor keep up the great work I truly appreciate the work that you have done with me Last .L.T:)